Xi'an Apartments

A beautiful hotel, felt welcome as soon as we walked into the hotel. The staff were polite and helpful. We received a complementary gift bag containing snacks and biscuit shaped in the local main sights, along with a hand drawn map of Xi’an city. The room was nicely decorated, there was a complementary face and eye mask in the room which was a nice touch. The location was very central, with all main sights in the city no more than 10-15 minutes walk away. Having a self service laundry room with 2 washing machines and a tumble drier was a real bonus.

Great location just a stone throw to Bell tower and Muslim street . Subway is at hotel downstairs. Plenty of eateries around . Opposite hotel is shopping street . Rooms look newly renovated and bed is so comfortable. They provided 2 different pillows for individual likings . Reception service was superb and was very delighted that they go an extra mile . We booked total 4 rooms and as our flight is early morning we booked an extra day . However we found a day tour to kill time and decided to check out at 1pm . Reception insisted to call trip.com to help us cancel the extra day . Instead of making us wait for confirmation he tell us he will settle. After an hour I received a call from trip.com to confirm my cancellation. We are super impressed with their service !!

Thanks for the clean rooms, delicious breakfasts. The view from the window is wonderful. In the evening, we managed to taste delicious noodles while admiring the evening city. Special thanks LIUXIAOMEI for the help with the extension of the ordered rooms. The staff does not speak English, but using a smartphone will help solve any problems and questions. They also helped me top up alipay, which helped me a lot due to the unexpected cancellation of my flight.

The hotel is conveniently located near the metro station. Value for money. We are impressed with the exceptional service of housekeeping staff Yang Xiao Jie. Our clothes had not finished the drying machine cycle and we had to go out. She helped us collect our clothes from the dryer machine and hang nicely in our room !

This hotel was super clean, fantastic amenities, very kind and helpful staff and location is very good. They have lovely and cute Cats 😍😊 You can play with them 😃😍😊 I love this Hotel and go there again when travel to Xian

I was pleasantly surprised by my first choice of this hotel in Xi'an. As soon as I arrived at the hotel entrance, a bellhop came over to help with my luggage. The attention to detail was perfect! The hotel staff were all very friendly and their attitude was top-notch! The hotel breakfast offered a wide variety of dishes. Both Chinese and foreign guests can enjoy various delicacies here, and many authentic dishes are popular among both domestic and international guests. There is also a gym and free laundry service! The transportation is extremely convenient! It's less than 500 meters from the ”Yongningmen” station of Line 2. Moreover, the hotel arranged a car to directly take us to the airport, which was so convenient! I'm extremely satisfied with this hotel! Both the hardware facilities and software services are first-class. The room was decorated with great style and all the equipment was in good working order. The hotel staff were all professional and friendly, making my stay here a wonderful experience. I give it a five-star rating without hesitation! It's a great place to stay and a very pleasant experience for me. The hotel atmosphere is very modern. Whether it's the rooms, staff service or the restaurant, it gives me a very fresh feeling. As a person who loves traveling frequently, I think I would give it a very high evaluation. I'm looking forward to my next stay and I will also recommend it to my friends! Here, I would like to express my gratitude to Ms. Tian, also known as ”wan zi”, who has been in constant communication with me since before my arrival to inform me about the pick-up service. Since I don't have a mainland mobile phone number, I could only communicate with her via WeChat. She always responded promptly and helped me solve my problems. When I checked in at the hotel, she would also offer me tea and share the English version of the travel guide, which was a great help for my trip! She would also introduce various scenic spots to me, send me the locations of the spots, and guide me on how to purchase tickets. Thank you very much for all these! She would reserve sweet soup for me every night, which was very delicious! She would also help me order takeout to taste the local specialties in Xi'an! Finally, I would like to thank 丸子（Tian）紫 for the shadow puppet they sent us. I really like it. Thank you. I will come to Xi'an and stay at this hotel again next time!

Stayed at Ramada for four nights. The bed was firm and just right for sleeping. The towels are changed everyday and toiletries provided. The buffet breakfast has very good range. I really liked the mushroom baos. The location is 10 mins walk to Belltower or Muslim Quarter not very far at all. The only thing I don't like is the smoky smell in hallways and provision of ashtray bin for smokers. It's not the hotels fault but to make it less desirable to smokers don't provide facilities which support smoking.

Location is Top notch. 50m away from the Bell Tower and also major stopping point from most of the local tours. 50m from muslim street also. Staff friendly service and help with most basic needs

Hotel staff are helpful. Free upgrade room to see the bell tower just right in front of our room window but sadly the window is small and cannot open fully. Breakfast is good. Variety of food to eat from starter, main, fruits and yogurt.

Good : location was great, just 5 min walk from subway, 20 min ride from the Great goose pagoda. The breakfast was great too, good variety. The room has a smart system but it's a bit confusive. The bed is big and comfortable. The heating system is good.The staff of the hotel was professional and kind. Bad : Even with the modern smart system, the room is a bit outdated. It was dark, and the window didnt provide enough daily light. The glass between the room and the toilet was transparent and doesnt give you any privacy. Unfortunately, even though we asked for a non smoking room, we got a smoking one so we were a bit dissapointed because it had a smell of cigarettes.