Macau Hotels with Pools

When checking in, I asked the front desk staff, ”I heard Morpheus is a seven-star hotel, the best in Macau,” and they replied, ”Yes.” I told them I hoped it wouldn't disappoint. The review section is full of positive comments, with many saying the service is excellent and it's the pinnacle in Macau, but I didn't find it to be all that. 1. The doorman didn't help with my luggage, even though I only had one bag. After getting out of the car, I took a call, but my body was facing the counter. A lobby manager patiently stood beside me, waiting for me to finish the call, then asked if I needed assistance. I said I was checking in, and he led me to the counter. During this, there were no hot towels or welcome drinks offered. To be honest, I've stayed in many hotels in Macau that don't offer these, so I thought this supposed 'best' hotel would be different. 2. I read guest reviews saying that someone would escort guests to their rooms after check-in, but I wasn't. The hotel's response was a lack of staff, but there were dozens of staff members in the lobby at the time. (See photo 1, you can count them). 3. After exiting the elevator on my floor, I was looking for my room. A staff member was cleaning the elevator but didn't greet me or approach to ask for my room number or if I needed help. 4. The screw on the right-hand drawer of the mini-bar was loose. After pulling it open, I couldn't push it back in. I called housekeeping to check it out. They said they would inform maintenance to come as soon as possible. I asked for an ETA, but there was no clear answer. Finally, I told them to just report it and not send anyone, and they could fix it after I checked out. 5. I rarely eat breakfast, but since this was a highly praised hotel, I naturally wanted to experience it. They seated me at 10:30 AM. At 10:35 AM, after confirming I could still order, I ordered Eggs Benedict, shrimp wontons, and black truffle siu mai. Photos 3, 4, 5, and 6 show their serving speed (with timestamps). After ordering, I went to the buffet area, got some fruit, poured a cup of tea, and waited for my food. It took a full 23 minutes for all my dishes to arrive because a manager noticed I had been sitting for a long time without much food. He came over to check on me, realized my order wasn't complete, and then rushed to expedite it. I intentionally didn't say anything because I wanted to see how long it would take for them to notice; I was timing it the whole time. Regarding the above complaints (points 1-4), I called guest services, and Winnie was assigned to follow up. I want to commend her for her patient listening and incredibly swift response. She immediately apologized and compensated me with Executive Breakfast on the 30th floor, a fruit platter, and executive car usage.

I've always wanted to stay at Hotel Okura, but it's so hard to get a reservation. I finally managed to book a two-night, three-day stay last week, and I was so impressed by the meticulous and thoughtful service. I have to give it a big thumbs up: 1. Before checking in, I emailed the hotel to let them know it was my husband's birthday in June and asked for some birthday decorations. They replied quickly, and to my surprise, they even sent a delicious matcha cake! [Strong] 2. The hotel lobby is open and airy with a simple, understated design. The bamboo garden courtyard is serene and luxurious, creating a wonderful ambiance. The front desk staff are all attractive and friendly. When we checked in, Johnny thoughtfully extended our check-out time to 1 PM. When we checked out, Alsen proactively asked about our stay and even gave us a hotel fridge magnet. The service from both gentlemen was truly exceptional. 3. The guest room layout is well-designed, comfortable, and practical. The Japanese design details are perfectly executed. The tea set is very practical, and there were also candies and fruit, with complimentary beverages. The housekeeping staff did a fantastic job cleaning and thoughtfully organized all my jewelry and cosmetics. It's been years since I've seen such a comprehensive turndown service – water, slippers, and a bathmat were all meticulously placed, and they even provided a sleep spray and paper cranes. Coming back to a tidy room every day after enjoying the Grand Resort Deck was incredibly comforting. 4. I've already decided to bring my mom to Hotel Okura next time, and I hope it will be easier to book then. I do wish the trash can in the bathroom was a bit bigger. All in all, my stay at Hotel Okura was very pleasant and excellent.

The service was excellent and thorough, with a free minibar and complimentary, refillable bottled water. Thumbs up! Plus, there are refreshments in the lobby. It's clean and hygienic. The only minor downsides are that there's no direct vehicle access to the entrance, and the location is a bit out of the way. Otherwise, everything is great. Excellent value for money!

The hotel's design is trendy and stylish, creating an amazing atmosphere. Every public area is incredibly photogenic. The room was spacious and clean, with brand new amenities, and the panoramic floor-to-ceiling windows offered an incredible view. The service was warm and attentive; check-in was efficient, and they accommodated my request for a higher floor. The only minor issue was the welcome card in the room (as pictured) – it had a different surname than mine, so I'm not sure if it was a mistake or if the previous guest's card wasn't removed. However, it wasn't a big deal and didn't spoil my stay! A special shout-out to the hotel for calling me when I accidentally left my wallet in the room during check-out. They were very responsible, even taking photos of the money and documents inside. Also, the Studio City ** car service was excellent; they helped with luggage, and when I realized I'd forgotten another item (my forgetful self!), Studio City quickly responded to my call, which gave me a great sense of security! The hotel is connected to the Studio City complex, offering easy access to dining and shopping, and its location is superb for visiting The Parisian and The Venetian – just across the road. I especially loved that Don Quijote was downstairs! I saw it was nearby when I booked, but I didn't expect it to be right below the hotel. It's fantastic; I don't even need to go to Japan to shop at my beloved Don Quijote! This hotel is perfect for a trip with girlfriends or a romantic getaway. I'll definitely choose it again next time I'm in Macau. Highly recommended!

The hotel is conveniently located right next to shops, offering a wide array of dining options like Hong Kong-style cafes, Japanese restaurants, Western cuisine, and more. There's even an Emperor Cinemas, which is a huge plus. You really don't need to overthink your packing. Even if you forget a travel adapter, the room thoughtfully provides one. The room's design is incredibly comfortable and relaxing; you could even say it feels very much like home. I often dislike hotel rooms that lack space for luggage, but the L'Occitane-themed room at The Karl Lagerfeld offered excellent luggage placement. The room was spacious, and the bathroom and shower facilities were fantastic! Highly recommended!

The connecting room was very spacious, and we stayed for five nights. Our original room was on the second floor, but we paid extra to upgrade to the eighth floor. The sea view from the room was excellent. The hotel's breakfast and service were also great, and there's a daily shuttle to Grand Lisboa Palace. The only regret is that starting from the third night, I developed an itchy rash all over my body. My child also had it slightly, but he recovered within two days. Even after returning to Beijing from Macau, the rash continued, especially on my legs, to the point where I couldn't sleep at night due to the itching. I went to the hospital and was diagnosed with insect bites, which can appear within 1-10 days, and it still hasn't cleared up. I suspect it might have been caused by dust mites in the hotel's bathrobes or bedding.

I visit Macau 2-3 times a year, so a price hike during the summer weekend was expected. This time, I chose The Londoner Macao for our family of three, specifically for the 1.4m twin beds, which allowed us to sleep comfortably without feeling cramped. The room's cleanliness and overall environment were good, and the window overlooked the stadium. The front desk staff were all warm and welcoming, contradicting some reviews about poor service. The room was well-equipped with amenities sufficient for daily use, and there was even a self-service vending machine on our floor, which was quite convenient! The best part is that despite The Londoner Macao's slightly off-the-beaten-path location, there's a shopping mall right downstairs, catering to all our daily needs for food, clothing, and entertainment. There's also a 24-hour cha chaan teng (Hong Kong-style diner), and registering as a Londoner Macao member gives you an 15% discount. The hotel also provided two discount coupons for Wynn Palace, with free shuttle bus service to Wynn Palace and Grand Lisboa Palace. The coupons included a priority ride on the cable car once, which was perfect for watching the musical fountain show in the evening. There was also a shopping and dining discount card for the mall, which really made up for the location. It's clear that The Londoner Macao's management is very thoughtful and genuinely cares about its guests.👍🏻👍🏻 Previously, staying in the Parisian area meant large shopping centers, but during peak season, it could get uncomfortably crowded. The Londoner Macao, however, is quieter and less crowded, making for a more comfortable and leisurely trip. The hotel is a 7-8 minute walk from the East Asian Games Dome Light Rail Station, and getting to Cunha Street (Taipa Pier Station) is also more affordable than taking a taxi. Personally, I think it's a very cost-effective choice for a family of three or four. Next time, I want to try the L'Occitane room and the LINE FRIENDS themed room, as I believe the weekday prices will be even more attractive. In short: Of course, more expensive hotels will offer a different experience – you get what you pay for. But for our family's habit and experience of visiting Macau for a few days every year, The Londoner Macao is a good value-for-money option. If guests have higher demands, then I'd recommend choosing a more expensive hotel. 😉😉

The hotel is within walking distance of the Macau Outer Harbour Ferry Terminal, which takes around 15–20 minutes even with luggage. There’s also a nearby public bus stop that provides convenient access to the Cotai area. The housekeeping staff were friendly as well. Overall, the stay was good, although the design feels a bit old-school. The in-house casino has also ceased operations since November 2025.

Folks, let me tell you, for being in the city center, this is a pretty charming, decent, almost retro hotel. The staff are very pleasant and always smiling. There are tons of shops and restaurants around. Exchange offices are just 2 minutes away. If you see a more or less reasonable price around 500, it's better to book the hotel in advance if you need it for several days or a week, as the price changes daily from 500 to 900 closer to the weekends. Reading reviews of other hotels in the area that are cheaper, there have been cases of personal belongings and money being stolen from rooms. In any case, always be careful. It's better to overpay a hundred or two dollars for a few days than to lose half your cash and deal with the police. I'm sure it's safe here. For those who need it, there's a bathtub where you can relax. Overall, it's good, I like it here!!!🫶🧘🏻‍♂️💁‍♂️🍀

This hotel definitely has a retro vibe, like something from the 90s. You get what you pay for, after all; the opulent Galaxy is right across the street, but it's double the price. It's about a six-stop light rail ride from the airport to Pai Kok station. From there, you enter Galaxy Entertainment, walk through the lobby, cross the road, and you're there. Getting to the East Asian Games Dome is super convenient, just four stops away! The room is fully carpeted, but thankfully there's no weird smell – it's very clean. The bathroom has a tub, but the showerhead is built into the wall, which is a bit awkward. However, the water pressure is excellent, more than making up for that minor flaw. It's a shame the gym hours are only 10 AM to 6 PM, which isn't ideal for early birds. I ended up going for a morning run instead. To my surprise, a quick left turn led me to the Taipa waterfront, where I could enjoy the scenery while breaking a sweat. My biggest complaint is the breakfast; I honestly don't recommend it. There's hardly anything to eat, but maybe my expectations are just too high. You're better off going to Tsui Wah at Galaxy across the street for their breakfast set, which costs 60 MOP. The cleaning staff were excellent; they brought me bottled water several times without any fuss. Overall, it's a hotel with good value for money!