Spa Hotels in Macau

Hotel seems a bit dated to my taste but it is very well maintained. Excellent service and housekeeping, everything was great from the doorman and reception to my departure. Beautiful swimming pool area, good GYM. I loved the breakfast buffet, one of the best I’ve tried in Macau. One star off the service for having to wait to be seated for breakfast despite having the reservation time, my plans had to be moved because of this. The rest was brilliant.

The hotel is fantastic . It is very new and very good service . The front desk is very nice and work fast and very helpful and hospitable. We sure will come back again.

Hotel situates in the middle of Venetian and Parisian, provide free shuttle pick up from/to Cotai port to hotel, great spot to live in especially for family who prefers to stay slightly away from the casino and busy shopping malls. Hotel is tidy clean with great and attentive services. I was amazed that how the hotel staff would remember your name, and proactive support whenever needed. The breakfast buffet is amazing too with broad options and enjoy how I don’t have to wait in line for items required further cooking, like congee and noodle soup, the resto staff will send right to your table.

Excellent service and I love the hotel super pretty and well maintained!! The mall is interconnected and there are many nice restaurants, in fact you do not need to leave this building at all 😉 Enjoyed my time here with my friend, best hotel stay experience I ever had! 💕

This is the most fantastic trip we’ve ever had before. We’ve got the customised service, the high quality of hotel facilities with a high quality and the delicious food etc. Colin connected me and gave me the useful tips before and within the entire trip. and he prepared the surprise for kids as well. While Robin helped plan every detail about viewsights, famous local snacks and the efficient way with transportation. All these are pretty impressive, and I’ll choose Londoner again!

I recently had the pleasure of staying at Mandarin Oriental Macao, and I must say it was an outstanding experience. The dedication from Hallie and her team Ken and Forest made my stay feel like a home away from home. I’m already looking forward to my next stay.

I had a not so good experience staying at this hotel. I arrived around 3:15pm and the room was still not ready. Front desk staff told us that we still need to wait another 45 minutes or so, and offered us free welcome drinks at the lounge beside, well that’s the least they could do when check-in time was supposed to be at 3:00pm. I requested higher floors and they only gave me a room on the 17th floor, and there are like 30+ floors. They told me that’s the only room available, I’m disappointed in that as I have booked my room a few days ago and waited so long at checkin. I requested a non-smoking room, but when I entered the room there was a pungent smell of cigarette smoking. I immediately contact front desk and requested a room change but they refused and told me that’s the only room they have available (would that be possible in such a big hotel?). The hotel just brought an air purifier, which only kill germs but does not deodorize, and we had to face with the smell of cigarettes during our stay. In general the room was spacious and had modern design, just not too practical. The bathroom is large but the shower and the bathtub is very far separated, which is very inconvenient after a bath to walk all the way to the shower when you’re all wet. They also have an electric toilet, but the toilet board itself is very small, I wonder how a tall foreigner can sit on it? One thing I would like to compliment is that the welcome fruits are very fresh and there are many snacks to choose from. The indoor pools is not up to standard as it is relatively small in size, only good for children to play, and also they only had a few chairs for swimmers to use. The hotel is far from the main area of the studio city centre, we had walk quite a bit to the main area where all the shops and restaurants are. The entrance is “enclosed” but building besides, so feeling much isolated when entering from the front entrance.

Environment: In Taipa, close to Macau Airport and Hengqin Port. It is separated from the Parisian and Venetian hotels by a road. There is a sky corridor on the second floor of the Londoner, and you can go to the Parisian to buy things. The Royal Garden is in the same building complex as the Londoner Hotel, and the duty-free shop here is smaller than that of the Parisian. The machines in the casino can directly use Hong Kong dollars, otherwise you have to exchange them at the counter. Facilities: The room is fully equipped with smart toilets and full-body massage chairs. There is a massage room, and you can have someone massage you for an additional fee. All facilities are well maintained and clean, the rooms are spacious and bright, and there is no peculiar smell. The Knight Suite we booked has one king bed, one twin bed, and three bathrooms. All drinks in the water bar are free, and there are three large drawers of snacks, welcome snacks, and free refills. Service: Yuyuan's service is very considerate. The housekeeper will contact you in advance and provide free pick-up and drop-off. Butler Xiao Xu and concierge came to London to pick us up, checked all our luggage, and took us directly to the Royal Garden. We went directly to the guest room, and the housekeeper came to the guest room to help us check in, which was very convenient. The housekeeper will ask about the itinerary and arrange a vehicle to take us to the attractions. The old man didn't bring a thermos cup, so he gave us two thermos cups as gifts. The housekeeper is on call 24 hours a day. When I returned to the room at night, the housekeeper also put away the bath water, which was super worry-free. Catering: Breakfast is on the 36th floor, there are no people there. Afternoon tea is in the Chinese Garden on the 3rd floor of The Londoner. There is a buffet for breakfast. You have to order lobster, abalone, shrimp dumplings, and water crab porridge with the service staff. The ingredients are very fresh and taste good. Great experience. The water crab porridge at Londoner Hua Ting was a bit salty for us. I just happened to check in here and they were given fruit snacks. The housekeeper saw that the children liked to eat and immediately replenished everything they had finished. The whole family doesn't drink, so I didn't go to the cocktail party in the evening. We stayed in the Knight Suite, which cost 3W a night. Includes breakfast, afternoon tea and cocktails. There is also a pick-up and drop-off service. Very satisfied with all aspects of software and hardware. For the first time, I didn’t hear any dissatisfaction from the old man. Among the hotels I have stayed in in Macau this time, my overall ranking is The Londoner Royal Garden - The Londoner - Old Lisboa - Wynn Palace - New Lisboa.

Awesome stay. Service was fabulous. Very convenient. Perfect for a family. They even put in a little extra bed in our room and all the kid amenities. There is nothing cuter than hotel child’s robe and slippers. I really liked that the hotel isn’t too big with long long lines at check in or check out and crowds of people everywhere. Highly recommend and will go again once House of Dancing Waters opens again.

The hotel is grand. Because I went at the peak time, the room rate I paid was 3 times more expensive than low season. It’s a casino hotel. In late afternoon or evening, it’s very crowded and congested. The room is clean but soaked with a mold smell, not very serious but for someone with allergy, it might be an issue. The door cannot provide sound proof function. The other guests taking noise at the corridor or closure of other room’s door could be clearly heard. It’s a casino hotel and night life was vibrant. Be expected to be woken up by these noises several times after midnight even way passed the sleeping hours. The room is spacious and the famous Grand Canal shopping mall is close. If the room rate is low seasons price, it’s very good. But if is the peak seasons price, it might not worth it.