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Good hospitality and comfort

The location is near petra surabaya university, if going to juanda city only takes 20 - 30 minutes. Quick check-in only takes 5 minutes, on the 1st floor there is a cafe selling instant food and student prices. Around this hotel/apartment there are many culinary, laundry kiloan/self servicee, copy photo, etc. Easy grab/swipe or jerk. The room is large, has a clean kitchen, boxes, cables, mineral water, towels and toothbrushes, ozone, wardrobe, flat screen TV.

This was my second time staying in Ibis Tidar Surabaya. This time I stayed with my colleague for almost a week. Room could adequately accommodating for 2 person. Bathroom quite spacious for Ibis family. I love their bathroom, it was unlike other Ibis that I have stayed, that it feels you're taking a shower in a capsule. The flat TV was super big! Inside the room you will get a mini fridge to keep your beverages chilled. You will have a safe deposit box to keep your valuable things. The aircon is clean and cold, the hot water also nice. One of the best element of this hotel is ... their breakfast! Super love! Variety was okay but do not under estimate the taste! Best breakfast ever for Ibis Family! They change menu day by day and never failed me. I love to sip their hot tea in the morning by the window with the sunlight. Location wise is perfect if you need to stroll around Tunjungan Plaza area. It is easy as well to find meal outside the hotel. Just take a 5 mins walk and you will find a street full of food! Since the lobby drop off is quite small, tell you cab driver to drop you by the street, you could easily walk though the left pedestrian provided by the hotel ;)

A pleasant surprise for us when visiting Surabya. Though it is located at West Surabaya, a bit far from where our meeting was, the trip is worthwhile. All about this hotel is just right, from the service to all the hotel facilities are great (maybe since it is still quite new). I would say this Westin in Surabaya is even better than the one in Jakarta from all aspects. We booked the suite which is amazing and the standard room also quite nice, though we dont get to have the premium coffee and ferragamo soaps. Union around corner opened till 2 AM and the hotel is attached to the largest Mall in southeast asia (from what I heard). However, I have not really used all the hotel facilities and I skipped the breakfast (because I was way too full from prior night meal). The only thing that a bit bother me is the blind installed in all the bathroom including in the suite room, where it is very noticable it is wrinkly and not properly installed. A bit crack inthe almost perfect experience. However, i would still rate the hotel 5 star for everything else.

Massive hotel with just as many guests coming in and out. Food: Breakfast wasn’t always good. There’s limited variety. I think the Food Exchange restaurant is a tad bit too small for the size of the hotel. The new Heritage restaurant on the other hand, is amazing. The buffet dinners were spectacular every night. Amenities: The pool and pool bar are great places to hang out. But you kinda need to schedule your pool time well because there’s unofficial peak times for families with kids. Depending on your family/preferences, you might aim for those times or completely avoid the pool at that time. Room: Large and spacious. We had a great city view. I didn’t appreciate the lack of hand towels in the bathroom. Everything else was up to standard.

It was my first experience to stay at Ibis Hotel Besuki Rahmat... The hotel located in the centre of Surabaya, near to Tunjungan Plaza Mall and besides the hotel there was an convenient store.. So if you hungry at night you can go diretly to the store.. The Hotel staff also very helpfull and nice to the guest.. For the room also clean and quite big.. There was food court also behind the hotel which is sell a lot of food and traditional food.. One of best hotel in Surabaya... Good jod team..

Good and satisfied stay. What can I say more are impressive lobby greeting the guests on entry, efficient and fast check-in and check-out even the manager loyalty came to approach me ask how my stay experience (thank you Mr. Ismael), nice executive lounge with superb staff service (thanks to Mr. Bagus, if I remember his name), in room the noise insulation from outside very effective, comfy bed and pillows, good hotel design, the room and the facilities. Thank you

Nice hotel. Overall experience is great! Check in was fast Room well maintained and clean. Very luxurious pool available but to bad on the day we stayed they have birthday event next to the swimming pool so very noisy and not comfortable. A great place for business or leisure stay as the hotel in the city center of Surabaya next to big Shopping Mall International style breakfast offers plenty of food selection. Chef are well trained. Indonesian specialties are a must try Room cleaner staff and the door man very helpful and well trained I would highly recommend this hotel if your visiting Surabaya Indonesia

I've chosen this hotel as it's offer bigger room size with cheaper room rate compare with others. Receptionist very helpful especially during my c/in time as I requested higher floor, friends staying nearby / next to my room & in same floor (progress considered fast). Room quite big, comfortable & clean. Gt various choices of f & b in the restaurant during my breaky. Bellboys very helpful. Remember to claim your welcome drink ya....enjoy ~

Visited for business trip in Surabaya, I was arriving at 5pm plus and I couldn’t get my room key because hotel system was having issue. Access room card cannot be programmed. After waiting for sone time, receptionist team have good initiative and took me to my room using master key card. Room not so clean, I found 2 botols of drink (consumed) inside fridge from previous guest hotel. And Seems bed sheet not being replaced. I was asking quiet room and high floor yet my special request wasn’t fulfilled. Plus points: spacious room, variety breakfast, good coffee.