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We came for a ski holiday. It's convenient located at the heavenly resort area, which also means that you need to pay an extra US$25/night for resort fee. But the hotel doesn't have Bell service or room service at all that i think it's because of Covid. Also it took away our coffee machine in the room which is super inconsiderate. They call it high touch area🤔. Also the sink was leaking in our bathroom and it drained very slowly which makes it dirtier

The hotel is one of the best resorts in Lake Tahoe. Newly opened, the facilities are new and very clean. Valet $25 per night. It has its own private beach, perfect for golfing. The restaurant caters to Asian tastes. SPA did not make an appointment. But it is estimated to be good. Service is also good. Except for the high price it is worth staying.

Awesome snowboarding trip with friends, big rooms with oven and full kitchen, great value.

We enjoyed our stay at Harrahs. Checking in was a little bit longer as they were training new employees.

Overall it was a terrific experience, Disappointed in the restaurant, the service was not very good I enjoyed the food. There was a language problem which made it difficult and our order was wrong. The room was wonderful, One of the reasons I always book there is for the experience at the pool and waterfall. The waterfall was not turned on and trying to get service from the woman who checked us in and gave us towels was actually pretty terrible. I especially want to comment on the service we receive from the bellhop, a wonderful man who went out of his way to give us the best service of all.

First they put us in the wrong room, small queens when we booked king, the door to the refrigerator was broken and the bell said ” yea they are all like that”. They did move us to the correct room. Same door problem. All the entry doors to the rooms were beat up. chips out of the paint. They do not clean your room while you stay and only do it when you check out. This includes no fresh towels and they do not empty the trash cans which are very small. The A/C system did not work very well. When we moved rooms, we forgot to bring our pillow which we brought from home. When we told this to the front desk it seemed like no one really cared. We never did get our pillow back. for the price I would not book here again.

It is a motel that has been refurbished, and the decoration is very trendy. The room is very warm, with heating and cooling air-conditioning and gas-fired heating embedded in the wall. There is still sound when the heating starts, but it is much quieter than the heating under the window. The location is not bad, in the downtown area of South Lake Tahoe, you can walk to the entrance of the heavenly cable car if you go skiing. The room was clean, the bathroom was nice, and the bed was medium to soft but comfortable. The disadvantage is that there is a lot of noise after going to bed at night, heavy footsteps in the corridor, knocking on doors in other rooms, etc. There is no microwave in the room, and there is a charge for using the microwave in the restaurant. The motel is very good, but if the budget is sufficient, try to live in a better place.

The room is very big, and the facilities are also new because it is newly built. There are two large TVs in the bedroom and living room. There is no microwave, but you can call the front desk and ask for it, and it will be delivered to the room, which is very convenient. The hot spring in the hotel swimming pool is very comfortable. There is no one on weekdays, so it's great. The location is very good, it's convenient to go out, and there is everything downstairs.

Perfect location location location if you’re going there for a luxury resort, keep looking if you’re going there for to have fun outside the room this is a place to be it’s a little dated a little worn out. It’s a little facelift but you get your moneys worth front desk very accommodating. Have a great time.