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My last business trip stay here was in 2023, and I decided to choose this hotel again for my latest business trip. I was pleasantly surprised to see that the room still looked very new and was very clean. The concierge staff were very friendly and attentive. They came out immediately to help with my luggage as soon as I got out of the car, which was a really nice touch. The housekeeping was also excellent, and the staff were always helpful whenever I needed anything. MRT station just in front of the hotel and there is 7-11 shop nearby. Overall, it was another pleasant and comfortable stay, and I’m glad I chose to come back.

I booked a deluxe king room, which wasn't very big. The breakfast was mediocre, mostly 'white people food'. For over 700 baht, I felt it wasn't great value for money. The swimming pool was quite small, and when I went in the morning, there were leaves floating on top, making it unusable. Before booking, I saw other reviews saying the rooms were quiet, but perhaps my room was close to the elevated highway because I could still hear motorbikes, even on the 23rd floor. The hotel is just a block away from ***. There are 7-Elevens at the entrance's gas station and further inside ***. The inner 7-Eleven had more selection. As a solo female traveler, I walked through *** to the inner 7-Eleven to shop two nights in a row and felt reasonably safe. The hotel's location is decent, situated between the Siam and Sukhumvit shopping districts. If you're not in a hurry, you can walk to either district in about twenty minutes.

Excellent location, kind of in its own compound, which makes it quiet and safe. Yet, it's a 5-minute walking distance to main attractions like EmSphere mall. There are close by supermarkets around. Although there was a construction site nearby, the room soundproof was excellent. Excellent WiFi. You cannot connect your phone to the TV, but that's not a deal breaker. The staff are supportive and kind. Overall, an excellent choice for Bangkok.

Overall, a great hotel—comfortable and convenient. I stayed here for 6 nights. The location is very convenient, just about a 10-minute walk to the BTS Skytrain, making it easy to get anywhere. The Emsphere mall is right next door. The room is spacious, clean, and comfortable. The only downside is that the hotel faces the street, and the roaring sound of motorcycles was quite noisy, which somewhat affected my sleep. During check-in, I specifically asked the front desk staff to arrange a non-street-facing room for me, but I still ended up with a street-facing room.

Pros: Very convenient location, with the metro station just a short walk away. Everything you might need is nearby: 7-Eleven, pharmacies, bars and restaurants. There is also a coffee shop inside the hotel with decent coffee and good desserts. Nice view from the 25th floor. Check-in and check-out were quick and smooth. Housekeeping was good — no complaints about the housekeeping staff at all. Breakfast was decent, although nothing exceptional. Cons: We stayed for 10 nights in room 2583, a Privilege room on the 25th floor. The biggest problem was the air conditioning. The temperature control simply did not work properly: regardless of the setting, the room stayed at around 22–23°C and the AC constantly blew very cold air. The only things we could effectively control were the fan speed and turning the unit on or off. The AC was also quite noisy and produced an unpleasant smell while running. Turning it off was not really a solution either, because the room quickly became hot and stuffy. The window was locked and could not be opened, so there was no natural ventilation. Basically, the choice was between very cold air from the AC and a hot, stuffy room without it. The second serious problem was the hot water. The water pressure was very weak, and even at the maximum temperature setting the water was barely warm. Taking a normal hot shower was simply impossible. The room itself was also not in particularly good condition. There was a large stain on the carpet and noticeable strange marks on the ceiling. This was especially disappointing for a Privilege category room. By the end of our stay, both of us became quite ill and effectively lost the last two days of our holiday. I cannot claim that the AC was directly responsible, but the combination of constantly cold air, stuffiness when the AC was turned off, lack of natural ventilation, and the inability to take a hot shower made the situation extremely uncomfortable. We did not report the AC and hot water problems to reception during our stay, and in hindsight we probably should have. However, after the trip I looked through other guest reviews more carefully and found reports describing similar problems with the air conditioning, water temperature and water pressure. So apparently our experience was not unique to our particular room. There was also a small but unpleasant situation with drinking water. On August 24, we deliberately used the DND sign because the room did not need cleaning that day — we often do this to avoid unnecessary housekeeping and save hotel resources. On August 25, we were both ill and spent almost the entire day in the room, so housekeeping did not enter on that day either. As a result, the usual complimentary drinking water was not replenished for two days, which is understandable. However, when we were both feeling very unwell and called reception at around 10:15 PM on August 25 asking for some drinking water, we were told that the hotel's regular bottles would cost THB 50 each. The amount itself is insignificant, but after a 10-night stay, being charged for drinking water simply because we had skipped housekeeping felt rather disappointing. After the trip, we submitted a complaint through Trip.com. The hotel declined to provide any compensation; Trip.com eventually provided a small compensation themselves. Overall: the hotel has an excellent location, good housekeeping and generally decent service, but the problems with such basic aspects of the room seriously affected our stay. I do not expect luxury from a Privilege room, but a properly functioning AC with adjustable temperature and a normal hot shower are basic things I expect from any hotel.

I really liked the hotel’s convenient location, near the main road of Sukhumvit and within walking distance of Terminal 21 Mall. There is also a 7-Eleven nearby, which makes it very convenient for getting snacks and other essentials. The breakfast is served buffet-style, with a changing menu each day, so there is a good variety throughout the stay. I also highly appreciated that the hotel upgraded my room from a Superior Room to a Deluxe Room. The hotel is generally squeaky clean, and the room was very spacious and comfortable. I especially liked having a proper table where I could use my laptop and work comfortably. Toiletries and bottled water were also well provided. The only minor issue was the carpet, which had some dirt that remained despite the otherwise good cleanliness of the room. Overall, I had a pleasant and comfortable stay. The convenient location, spacious room, cleanliness, good breakfast, and complimentary room upgrade made the experience worthwhile. I would definitely consider staying here again.

The hotel is very convenient for long hours transit or a short stay. It has free airport shuttle and if you need it at a specific time they would also reserve the car for you. The market at the corner to the street near the hotel is nice for a stroll and try some street food!

I love this hotel. Good location along Silom, big room, nice staff, and good rooftop, buttt… it has been neglected by the administrators. Too pity because, it has a lot of potential but i dont understand why the manager cannot enforce high maintenance on its amenities? The sauna is too dirty but it can be cleaned… too much losses the owners are bearing for I believe a management failure. This needed improvements.

We had a wonderful stay at Arawana Regency Park Sukhumvit! The staff were incredibly friendly and helpful, and the service was excellent. On our last day, they kindly stored our luggage—and even helped store my friend’s luggage although my friend wasn’t staying at the hotel. We truly appreciated their kindness! The location is also fantastic, very close to UOB LIVE and conveniently connected to public transportation. It was easy to get around Bangkok from here. Highly recommended, especially if you’re attending an event at UOB LIVE. We would definitely stay here again!

My overall stay in Bangkok was great this time. The hotel's location is quite convenient, making it easy to get to major city attractions, malls, and restaurants. The surrounding area is also relatively quiet, so it doesn't feel overly noisy. The room was clean and tidy, with a simple yet tasteful decor. The space felt more comfortable than expected. Both the bedding and bathroom experience were good, making it very relaxing to return and rest after a day of sightseeing. The hotel's public areas also have a nice design, and the overall atmosphere is quite suitable for tourists visiting Bangkok. The staff were very helpful, and both check-in and check-out were smooth. They were also prompt in assisting with any issues. If you're visiting Bangkok for the first time or prioritize a hotel's location, environment, and overall experience, this hotel is worth considering. Overall, it offers good value for money, and I would consider staying here again on my next trip to Bangkok.