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9.3/10
Great
GGuest UserThe price/performance ratio is not high, but the location is great. It takes 5 minutes to walk to the stadium to watch an ice hockey game. It is mainly a hotel for fans. The breakfast for self-stay is average. In short, it is convenient for guests without a car to stay for one night.
GGuest UserBooked a night for my disneyland trip it didnt disappoint rooms are clean and plus you get a complimentary alcohol drink!!! Ill be staying again on my next trip
GGuest UserLocation is very close to Disneyland which is perfect, about 7-10 minute walk. It is hard to see the actual hotel because of the surrounding tall buildings but the small entrance is right next to Coffee Bean and Tea Leaf. We are a family of 6 with 16,7,8 and 3 year old kids. We were given a corner room, 2 queen bed suite. Room location is not ideal, we have a view of the hotel’s HVAC system. I think the suite is quite small but it does not matter to us since we didn’t book to stay at the hotel but to spend in Disneyland. I have one complaint about the room: the charging station (one) by the night stand was not working, as well as the reading light on one of the beds. This is personally important to me as I need to charge my phone at the end of the day and I need it close to my bed for easy access. The bathroom is clean. Spacious stand in shower. Great water pressure and temperature. Spacious bathroom vanity with large LED mirror. Towels are enough. Toiletries are complete. Room kitchen is complete with a spacious fridge. Room sofa is ok, not the most comfortable but it is not a deal breaker for me. The sofa can turn into a bed but we didn’t use it. One large tv in the living area and one large tv in the bedroom. I think the closet size is decent, has limited number of hangers. Hotel lobby and dining area is clean and well maintained. Staff is friendly, courteous and professional. Free buffet breakfast when I booked, it was good- depending on the day, they offered scrambled eggs, sausage, Canadian bacon, tater tots, fried potatoes, grapes and honeydew, different flavored yogurt, make-your-own-Mickey-waffles, bagels. They have all the condiments and all kinds of drinks. You can order food from your room from outside places (room service) but the choices are limited and of course more expensive; we used DoorDash instead as the price is about the same, if not, cheaper and the choices are endless and it was delivered right to our room anyway. Check in and check out process is quick and smooth. I’d say our stay was comfortable and enjoyable for the most part!
GGuest UserThere was noise in the hotel room which affected my sleep. It might be because our room was close to the soda machine and ice machine. Later I asked the lobby attendant to change the room so that I could sleep well and be quiet. Other things were ok.
GGuest UserHotel was a short walk to the entrance to Disneyland and California Adventure. Check in was very quick and the staff were incredibly helpful and friendly. Parking was additional but not a deal breaker, although other hotels on the block do offer free parking. They do guarantee a spot for each room, so that is helpful. After parking we were contacted by staff to move our truck to a larger spot where it would be safer, very nice touch! The room was clean and easy to access by stairs or elevator. The common space for the room and bathroom were very small, but doable. Keurig type coffeemaker and coffee/tea provided in the room along with a mini fridge and microwave all in working order. Bed and pillows were comfy. I would definitely book again, especially at the rate we got on Trip.
GGuest User【It was good point】
It's about a 5-10 minute walk from Angel Stadium, and I was very satisfied with the location for this accommodation price.
The free breakfast had few items, but it was delicious.
[Bad points]
I had a hard time unlocking the door to my room, but after pushing it with a lot of force, it opened. The bathroom door was difficult to open and close, and I felt that it was poorly constructed overall.
Also, the water in the toilet suddenly overflowed, which made me panic.
(Are there any hotels in America?)
[Overview]
It's very close to Angel Stadium, and Disneyland is less than 10 minutes away by Uber.
The staff was friendly and I had a comfortable stay even though I can't speak English.
There may be some things that can't be helped because I was able to stay at a cheap price, but I would like the facilities to be improved.
GGuest UserHello we arrived earlier than our time and Alexa was very thoughtful and helpful! Our ac unit was not working and we were moved to a bigger room without any extra charges and the ac unit worked well and kept us cool which was a relief because the weather was in the 100s which is very unusual. The complaint I have is the hotel is a bit run down and one of the guest was smoking *** because you could smell it throughout the hallway. I would possibly stay at portofino again but it really needs a renovation staff is very friendly and helpful no complaint with staff!
LLakwtseraThe hotel is a bit old but I like the setup as it is a suite. The location is not far from disneyland.
On our forat day hte rooms.wanst cleaned. Every day after, I had to wait for.thwm.to come by and we had to go.outsode the door.for.them.to clean it even then, they did not really clean it to standarda I.whad to ask them to vacuum the floor. They also do not give us 4.towels as what I have reserved. They want us to call the service desk and they come to.del8ver it so not bad. I just think it's ridiculous when the housekeeping itself.reuse to give extra.
I only went.t9 a breakfast once. It looks like they always have the same menu every day.
Overall, it's not that bad. But if they improve the service, that would be a wonderful hotel.
GGuest UserThe room was spacious, the breakfast included hot items like meatloaf, and parking was convenient, which was very nice.
The only problem was that our room was close to the main road, which was very noisy at night, especially with the roar of motorcycles passing by...