Find 3-Star Hotels in Medan

Nice hotel . And with good location in the middle of Medan city . Good breakfast and nice staff .. next I’ll come back again ..

Good location, good room, good restaurant. But what really made this an excellent rating was the staff. All the staff were polite and helpful. Special mention for Putra and Dewi on the front desk. These 2 really went out of their way to help me out. I cannot thank them enough. They are a credit to the organisation. I would like to make a couple of suggestions though. The front entrance has steep steps, please consider installing a ramp along the side to assist people with mobility issues and those carrying heavy luggage. Also the front off street parking area. Once again it can be an issue for less able bodied people to get past the parked cars. Please encourage guests to use the underground car park thus leaving the front less congested. I will definately stay here again if I visit Medan.

The facilities are quite complete, there is a gym, there is a children's play area, there is an indoor swimming pool. Very good staff service, especially front office: Christine. The location is a bit less strategic. Cleanliness Also Needs to Be Improved. The water in the Indoor Swimming Pool is very dirty but the water has still not been changed. Many of the breakfast menus are empty but Replenish takes a long time.

Staying for two nights in their most basic room. The moment i entered the room, i know this is such a good bargain and definitely best value for similar hotel at its level. Room was super clean, very well maintained, definitely 5 star level of maintenance. Its spacious and bed is super comfy (quite firm which i prefer), even bolster is provided! there is small fridge, safe deposit box, electronic water kettle with large mug and instant coffees / teas. The hotel doesn't provide daily bottled water, but instead, they provide water jug which i can always refill from dispenser right outside my room (room tips: choose any room with 07, the dispenser is right outside your door). There are lazy chair with small round table and ergonomic working chair by the desk. Aircon works very well to beat Medan heat. Overall, room is very spacious! Bathroom is also sparking clean, toilet is shining white and no sewage smell at all. its really that clean. kudos to the cleaning team. toiletries provided is basic. special mention to the wooden toothbrush and branded toothpaste. Bathtowel is huge and thick. Shower is very strong with very easy to adjust heating. i didn't opt in for breakfast, so can't review on that. Alternatively, Medan has plenty option for local breakfast. Although the hotel doesn't have fancy swimming pools or gym, but the cleanliness and quality of the room makes up. My only complain is the internet can get unstable / slow especially during the night. The receptionist refused to bring the food i order online upstair (while their cleaning staff said it was okay). One day i called and requested to get my room clean up when i grab breakfast outside, but when i returned the room is not yet cleaned, they said the room cleaning takes turn (i wasn't informed on this when i called). but overall, its really good hotel for the price. highly recommended

Nice and polite staff, small room with no window but i like the design of the room. Very close to the centerpoint mall, if you're into branded things. No tissue in the room,provided only in the toilet. No bottled water. Hot and cold water only provided at the dispenser a few steps away. Overall still a comfortable room

I have been coming to here almost for 2 years, and always the service is better and better. I recommend you this place because it's perfect for eat, sleep, relaxing time, laundry, transportation. It's very clean also and close to the center. Definitely it's one of my favorite places in Medan

Staff there no has Greetings and hospitality attitude except security, security so nice, room good and clean but so noise, maybe due position hotel at center city. hot water turn off, and Water so Little one day before i am check out. As a traveler from outside other city (i am from bali and here for Christmas) rent motorcycle as our transportation so best and cheapest, the parking area no safety. Because our rent motorcycle is moving from last night, and our helmet lost, with out that we are so struggle to moved the other place, like you know without helmet police will stop me. I am report this situation to staff parking, But there no apologies or other say sorry for this situation from the staff in charge or management, they just say ” Helm anda hilang bukan tanggung jawab kami ( your helmet lost is not our responsibility )”. We are stay 3 nights like strangers with out staff greetings or hospitality and the last night we are lost our helm and there are no solution and one more there no extra tissue ( face or toilet tissue ), coffee and tea sugar, mineral water ( amenities ) from the first day and when make up room they not changed it, we must say to reception just for this, as a hospitality industry we know room and service is the base product. I know this is new hotels, but without service guests don't want to come back again. Thank you And best regards.

Old hotel, but comfortable enough for a family stay. Only when I stayed overnight the lights went out. Jetset engine life time is a bit surprising. Close to Manhattan, you can walk, RCW is also close. The location is quite strategic. The Acehnese feel seems to stick, the price per night is affordable.

Basic room but clean ( not comfy though). Strategic location within walking distance to Plaza Medan Fair and Damri bus station to/fro Kuala Namu Airport. Kakiku massage just steps away. Breakfast is simple but adequate.