Featured facilities: Air conditioning, Parking, Private bathroom
Very Good
39 reviews
8.2/10
1 night
From NZD 43
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9.2/10
Great
AAlessia MartinoVery nice place, in a good location. They provide breakfast 7-12 ( cereals, toast and jams) with water, coffee and tea all day long. They give you a towel and a big locker. Beds are big, private and comfy. Staff is nice and helpful.
They offer bike tours on Sundays, which I could not attend but wish they would rent those bikes out for the other days.
AAnonymous UserFirst stay at this new hotel in Ipoh and we are pleasantly surprised by the comfort. Location is walking distance to downtown for lots of great food and souvenir shopping. The bed in the room is great for a goodnight sleep. For hotel of this class we didn’t expect much amenities but surprised that most things are provided for comfort of guest. Even bathrobe!
The areas for improvement are:
1. Water leakage from the shower made the toilet floor constantly wet. Design default that I hope can be rectified.
2. Checkout reception was so strict with sop. Late check out. No. Umbrella. No. Everything is a no, don’t think they are properly trained in hospitality management. Management order over guest satisfaction is how they operate. No help with luggage with the guard standing to look on. Not very nice welcome.
3. Housekeeping didn’t clean the room. Had to call at 4pm for cleaning to be done. Reception accused us for putting on the no disturb sign. No apology just mere mention that they will contact housekeeping when we insisted that we switched “please clean room” sign since morning. We met the cleaner who was much nicer than the reception staff.
For a no frill stay, this hotel is nice and quiet but some may not like the fact that it’s beside funeral parlour.
Nnurul emmaLocation is surrounding with lot of restaurants.only took 5-7 min to Aquatic centre. There is washer in the unit but no hanger or place to hang the clothes. Overall is ok
Llocal travellersBooked family Premier room. Very huge king sized bed which can fit 2 teens and an adult with enough space to spare plus a single bed. So our family of 4 fitted comfortably in the room. Shower power is great and comes with a separate bathtub, still new. Iron hairdryer minifridge provided. Swimming pool available till 6pm, inhouse cinema till 9pm. Free Parking available. Within walking distance from most restaurants. Shares same management with Ritz garden hotel. Will book again.
GGuest UserEverything was good but except one thing. My suggetion is please maintain your toilets and bathroom. I took a tripplee delux room but bidet shower ( toilet hand shower/ sprayer) was missing which is really a essential things. Im okay with rooms but that was a real disappointing thing. Please maintain your bathroom and toilets.
Llu_with_a_viewFantastic stay! Clean, comfortable pillows & mattress (without a bedframe - not a problem for us but just so you know). Nice sized room with hanging area & shelf. Good AC. Sufficient amount of toilets/showers, & shower has hot water. The location is great, close to the train station & by many restaurants. Note: reception is inside the compound, not on the street. Check in was simple and service friendly (though one gent on the desk couldn't help us with any info on buses to the Cameron Highlands). Pool area was cleaned daily. Would stay again.
DDavid Soo Guo CheongThe room smelled like there is someone smoking in there. At the same time there are cockroaches around. Appreciate if there are parking available for guests too.
Thankful for the deposit refund that was done early and on time.
GGuest UserMy cases Abit different..when I checked in , the reception said my booking for deluxe twin already finished, she asked me to move to their another hotel , highway times inn hotel, the standard might be lower than the ipoh inn...Bad experience...the pillow looks old...