Hotels near Mirror lake, Ipoh

For the price, I think it is a reasonable option.  However objectively: 1. The air-cons don't work well - one of them was leaking.  The staff was helpful in sending contractor to fix while we were out but due to miscommunication (because we have connecting rooms) the ”fix” was made to the air-con that wasn't leaking as badly as the one we complained about.  To be fair they offered to swap rooms but we are a family of 5 and it was a hassle to repack and move so we declined.  2. The hot water was very good despite some reviews.  However the shower head in one of the rooms were such that they don't stay put so occasional splashes happened.  3. One of the rooms wasn't cleaned (we have connecting room) - the ”make my room” card wasn't available in one of the room so we hung on just 1 of the room and left the connecting door open, thinking that the cleaners would clean both.  They only cleaned 1.  I guess we could have outright told reception instead of assuming that the cleaners will clean both rooms since we left the connecting door open.  4. I paid for extra bed - but the bedsheet was dusty - they changed it (or at least vacuumed it) after the first night.  5. The beds were quite comfortable, they offered free bottled water and coffee sachets, tv worked, fridges worked, rooms were decent sized, wifi was ok - ample street parking, the lights were ok but one of the rooms had stark white lights instead of the warmer ones. Location was good, just off the highway and across the eateries in Bercham.  6. The staff were helpful and friendly.  Despite the complaints they texted me and constantly called to check if we needed towels (because one of the room weren't cleaned) and they asked twice if we wanted to change rooms (we didn't because of reason stated above).  7. Suggestion - build a small ramp to go up to the hotel from the road if possible.  It will be helpful for luggage and older folks / wheelchairs etc.  All in all, it was a decent stay.  Price was competitive but cleanliness could be better - and air-con/shower heads can be better maintained. 

Had a wonderful stay at M Roof Hotel Ipoh! From check-in to check-out, everything was smooth and welcoming. The room was clean, comfortable, and well-maintained, making it easy to relax after a long day. The staff were friendly, attentive, and always ready to help with a smile. The hotel’s location is convenient, with plenty of great food nearby and easy access to the city’s attractions. Overall, it was a pleasant experience, and I’d definitely recommend M Roof Hotel to anyone visiting Ipoh. Looking forward to staying here again!

The room itself was new, but the building is still under renovation, so there was a strong smell of paint and cement. The room cleanliness was decent, though the bedsheets had a noticeable stain that looked permanent, so I didn't bother asking for a change. There's no hotel service to speak of, just an auntie at the lobby who speaks English and Malay. It felt more like an Airbnb than a hotel. There's free parking available in the hotel's underground garage. We didn't try the hotel breakfast as there are plenty of restaurants nearby.

Highly recommend for a trip to Ipoh! The room was spacious and clean, easily accommodating three adults and two children. The facilities were well-maintained. Breakfast offered a good variety and was delicious. The location was convenient for getting around. The service was thoughtful and very family-friendly. It was so convenient to travel with kids staying here, making our experience stress-free and comfortable, far exceeding our expectations!

-- Very powerful Wi-Fi. -- TV with plenty of channels. -- The breakfast buffet is good for my taste (coffee, milk, juice, jam, watermelon...). That's enough for me. The staff replenish items diligently. I found it interesting that during check-in, they give you a little bag with the TV remote, A/C remote, and the card to open the room and use the elevator. RM 50 deposit. Room 713... the only downside of the hotel is the low water pressure in the sink (a very, very weak stream that you can barely wash your hands with). On the other hand, the shower has good pressure, but the sink is very weak.

The hotel decor very nice as the hotel name as Boutique, the room i booked was double bedded not big as expected but just nice for solo traveller, the toilet very nice colour which black and white, the toilet flashing got problems and the counter gave a fast and good solution very fast . The only I wanted to complaint is the bed and the pillows not nice for good sleep, maybe the hotel need to made a changed especially the pillows .

We travelled in a group of 3 female friends. I have to say I booked this place due to its industrial themed rooms. It's definitely nostalgic and rustic but the cleanliness is still very much up to standard. We even had a balcony and managed to catch a glimpse of fireworks in a distance. In the morning, we caught the sunrise as well. It's beautiful. The location is best! 👍🏼 it's just next to the famous Thean Chun Coffeeshop, where you get to eat shredded chicken noodles, popiah, asam laksa, Satay, char kway teow. Will definitely recommend this place to others. The only one thing is u will need a little patience when it comes to service. The staff left us standing aimlessly where she went up to the room.

Upon arrival the 2 contact details provided don't respond and it's really annoying and disappointing. 1 contact go into voicemail box and another will never pick up the call which somehow give you the impression of the host is not reliable(Attached conversation without reply) The property manager or agent that host these property really need to be more professional. The unit is full of new paintings and the smell cause lots of discomfort(Attached the toilet door with new paint) The bidet or sprinkler is broken and the water is scattered around and cause our clothes and toilet paper all wet!!!(Attached photo broken bidet) They don't install ventilation fan on the toilet and when you open the window for air circulation your neighbors could see you.Their intentions is very clear which is they don't bother the comfort of the guest(Attached photo of when open up the toilet window for ventilation the upper floor could see through hence no privacy while shower.You shower with window close and its felt suffocating after a while!!!) As Ipoh is famous for eateries to our surprise when we packed our supper home the utensils is really disappointing.The host barely provides you any plates and utensils.Maybe just 4 cups 4 plates as if anything extra will cause them a million dollars investment.You can't find extra waste plastic bags or toilet paper.They simply being too calculative and don't provide any extra even you are using it to keep their unit clean at least if you provide me with extra waste plastic bags we could pack our waste and keep it clean and hygiene instead. Each room only 2 towels for shower and no pools towel provided.Very inconsiderate!!! The worst part is they will sent you a check out instructions 6am in the morning to wake you up!!! If you having a peak booking on our check out date you may sent a reminder for checkout but please not at 6am in the morning !!! I think Trip.Com should check on your agent quality and set a minimum standards.The property host is really disappointed we don't have time to waste so we just put up with it and write a review after check out.

The location is good, nearby to the eateries and easy accessible. There is also ample food parking inside and outside the place. Contactless check in and checkout as well. The only thing is there is some humid smell in the house, after open the window and get some fresh air, it’s good.

Worth the price you pay! Great location, just beside the highway. Everything is clean, aircond was functioning well, the room is nice. It’s just that the small fridge is not functioning and the water pressure is kinda slow. But I don’t really mind. The front desk was also nice. I will reconsider staying at this hotel again for a short staycation.