Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 16, 2026
Sabrina.TanWe arrived earlier and rooms were not ready. Service is good, offered us an upgrade to a 2 bedroom apartment type room which was perfect as we have a sofa area to chill and relax. The rooms were very comfortable and power outlet is available at table in room which is better than charging phone next to bed. The aircon units are great. The bathroom is spacious and water pressure is good. Hairdryer perfect. There is also a full length mirror just outside the bathroom so no one fighting for mirror use to prep going out. The kitchen and sofa area have power outlets too so we can charge nearby while we hang out. The dining area is large enough too.
My only set back is the lighting which can be a level brighter.
Show more
Price per night from:PHP 2,712
Posted onDec 29, 2025
Guest User
For the price, I think it is a reasonable option. However objectively:
1. The air-cons don't work well - one of them was leaking. The staff was helpful in sending contractor to fix while we were out but due to miscommunication (because we have connecting rooms) the ”fix” was made to the air-con that wasn't leaking as badly as the one we complained about. To be fair they offered to swap rooms but we are a family of 5 and it was a hassle to repack and move so we declined.
2. The hot water was very good despite some reviews. However the shower head in one of the rooms were such that they don't stay put so occasional splashes happened.
3. One of the rooms wasn't cleaned (we have connecting room) - the ”make my room” card wasn't available in one of the room so we hung on just 1 of the room and left the connecting door open, thinking that the cleaners would clean both. They only cleaned 1. I guess we could have outright told reception instead of assuming that the cleaners will clean both rooms since we left the connecting door open.
4. I paid for extra bed - but the bedsheet was dusty - they changed it (or at least vacuumed it) after the first night.
5. The beds were quite comfortable, they offered free bottled water and coffee sachets, tv worked, fridges worked, rooms were decent sized, wifi was ok - ample street parking, the lights were ok but one of the rooms had stark white lights instead of the warmer ones. Location was good, just off the highway and across the eateries in Bercham.
6. The staff were helpful and friendly. Despite the complaints they texted me and constantly called to check if we needed towels (because one of the room weren't cleaned) and they asked twice if we wanted to change rooms (we didn't because of reason stated above).
7. Suggestion - build a small ramp to go up to the hotel from the road if possible. It will be helpful for luggage and older folks / wheelchairs etc.
All in all, it was a decent stay. Price was competitive but cleanliness could be better - and air-con/shower heads can be better maintained.
Show more
Price per night from:PHP 1,388
Posted onJul 13, 2026
AnnieztThis hotel is right in the heart of the old town, with the Ipoh Old Town Central Green directly below. We even stumbled upon an U21 football league on Sunday. There's also an Indian Muslim mosque just a few hundred meters away, and Concubine Lane is very conveniently located. The only downside was that the hotel's bath towels didn't seem particularly clean – they were a bit dingy. I used one after my shower and developed a ring of red rashes on my neck, so I immediately stopped using them. Luckily, I had brought my own disposable towels.
Show more
Price per night from:PHP 1,991
Posted onJun 30, 2026
Guest UserThe hotel is conveniently located near Ipoh's city center, just a 10-minute walk away. Ipoh Railway Station is also only 20 minutes from the hotel. You'll find one of Ipoh's few chain fast-food restaurants right nearby.
Ipoh's Old Town isn't very large, and many businesses there are closed. However, this hotel made me decide to extend my stay and truly discover the extraordinary hidden gems of this city.
Looking forward to my next visit!
Show more
Price per night from:PHP 886
Posted onMay 4, 2026
Travel Lost
I’m from Ipoh and brought my Friends here for a short gateway . What a wonderful hotel to stay . Walking distance to famous restaurants and attractions. Easy to grab . Beside a restaurant got a nice restaurant to dine in especially the tou fu fa !!! Much nicer than the famous one . Another Japanese restaurant just beside the hotel . I will definitely recommended for all .
Show more
Price per night from:PHP 1,662
Posted onMay 31, 2026
Edmondo BearUpon arrival the 2 contact details provided don't respond and it's really annoying and disappointing.
1 contact go into voicemail box and another will never pick up the call which somehow give you the impression of the host is not reliable(Attached conversation without reply)
The property manager or agent that host these property really need to be more professional.
The unit is full of new paintings and the smell cause lots of discomfort(Attached the toilet door with new paint)
The bidet or sprinkler is broken and the water is scattered around and cause our clothes and toilet paper all wet!!!(Attached photo broken bidet)
They don't install ventilation fan on the toilet and when you open the window for air circulation your neighbors could see you.Their intentions is very clear which is they don't bother the comfort of the guest(Attached photo of when open up the toilet window for ventilation the upper floor could see through hence no privacy while shower.You shower with window close and its felt suffocating after a while!!!)
As Ipoh is famous for eateries to our surprise when we packed our supper home the utensils is really disappointing.The host barely provides you any plates and utensils.Maybe just 4 cups 4 plates as if anything extra will cause them a million dollars investment.You can't find extra waste plastic bags or toilet paper.They simply being too calculative and don't provide any extra even you are using it to keep their unit clean at least if you provide me with extra waste plastic bags we could pack our waste and keep it clean and hygiene instead.
Each room only 2 towels for shower and no pools towel
provided.Very inconsiderate!!!
The worst part is they will sent you a check out instructions 6am in the morning to wake you up!!!
If you having a peak booking on our check out date you may sent a reminder for checkout but please not at 6am in the morning !!!
I think Trip.Com should check on your agent quality and set a minimum standards.The property host is really disappointed we don't have time to waste so we just put up with it and write a review after check out.
Show more
Price per night from:PHP 1,516
Posted onApr 12, 2025
Danny
Excellent location with all my favourite breakfast beside the hotel and Concubine Lane directly opposite it. The place is bustling in the day time (hard to find parking) and very quiet during the night (plentiful parking).
Show more
Price per night from:PHP 1,205
Posted onSep 18, 2024|Comfort Apartment
Anonymous UserThe location is good, nearby to the eateries and easy accessible. There is also ample food parking inside and outside the place.
Contactless check in and checkout as well. The only thing is there is some humid smell in the house, after open the window and get some fresh air, it’s good.
Show more
Price per night from:PHP 2,110
Posted onApr 27, 2026
Anonymous User
Worth the price you pay! Great location, just beside the highway. Everything is clean, aircond was functioning well, the room is nice. It’s just that the small fridge is not functioning and the water pressure is kinda slow. But I don’t really mind. The front desk was also nice. I will reconsider staying at this hotel again for a short staycation.
Show more
Price per night from:PHP 1,169
Posted onMay 18, 2026
emisueStayed there after a long and exhausting event. I chose it primarily as a place to shower, rest, sleep and write some reports, and it served that purpose well.
Booking was a breeze, and the hotel is very easy to locate. They use a self-check-in kiosk which is quite straightforward, but the staff didn't hesitate to step in and assist when needed. I stayed in a no window room. Because there’s no window, there was a slightly damp smell when I first walked in. Luckily, I brought my own room spray, so it wasn't an issue for me, but it's something to keep in mind. The air conditioning isn't incredibly strong. If you prefer a freezing room, you might struggle, but as someone who isn't a huge fan of intense AC, it was perfectly acceptable to me. Also, the floors are mosaic tiles (no carpet), so I highly recommend bringing your own indoor slippers.
On the bright side, the water pressure and hot water in the shower were excellent. There were also more than enough electrical sockets for two people to charge their devices. I didn't use the Wi-Fi, so I can't comment on that. There are water dispenser and iron with board at the corridor on my floor (3rd floor)
While the hotel is surrounded by plenty of local restaurants, I opted to order GrabFood because I was too tired. It was super easy, I just asked the rider to leave the food at the lobby.
Service: The staff on both the day and night shifts were incredibly helpful and friendly. They genuinely made the place feel welcoming, almost like home.
Important Tip on Deposit: Make sure to bring RM50 cash for the security deposit. You can use a card, but the reception mentioned it takes a few days for the bank to release the refund, so cash is much more convenient. Overall, it’s a simple, no-frills hotel. If you just need a budget-friendly place to crash after a tiring day, it does the job. Thank you to the kind staff for looking after me!
Show more
Price per night from:PHP 849