Ipoh Apartments

Booked this apartment for its location and also because it was almost brand new. Positives: + Location - close to town and very convenient + It's almost brand new and low occupancy so very quiet and amenities in building are brand new although things like spa pool and atapchi pool are closed. + Good customer service from IWH. Customer service officer Dee was very helpful and friendly. + Cukcoo water dispenser in unit which is great was getting both hot and cold drinking water. + Branded appliances. Negatives: - Apartment's furnishing wasn't great. Dining stool has this metal strip around it that is sharp and actually cut my daughter's leg. - Mattress was ultra hard while pillow is too soft. - While towels and shower gel and shampoo is provided, there is no handwashing soap provided. - Towels provided are fairly low quality and one even had cigarette smell which we asked to be replaced. - While we appreciate the separate shower cubicle and toilet, there is no curtains to separate the bathroom area and the living area making changing clothes coming out of shower abit of a hassle. - Water pressure is not great. Overall, while the price is good, this we feel is one of those case where the apartment looks much better in photos than actual due to the budget friendly furnishing used.

Great for families! The rooms are well-equipped with everything you need, even pots and pans. The staff are really friendly too. My only complaint is there's no washing machine and nowhere to hang clothes in the bathroom. Make sure to book a room facing the inner garden, as the street-facing rooms look out onto an empty lot. It's a bit far from the city center, but a taxi ride is usually under 10. The biggest downside, though, is the terrible soundproofing in the rooms – I hope they improve that. The gym is nice, but the pool is tiny, really only good for photos, not for actual swimming!

I love the interior and the colour .So clean and nice. Lovely.close to town area. The gym dont have air condition but using fans .Pool was good. .Easy to access

The hotel facilities are brand new and security is excellent. There's a bean sprout chicken restaurant right next door that I highly recommend! The owner speaks Cantonese and a little Mandarin. Be sure to order the bean sprout chicken and the meatball soup.

A mountain-view room that purifies the soul. The air was fresh and humid after the rain. Swimming at the foot of the mountain was a great escape from the heat. Playful long-tailed macaques roam around. The security guards were also very friendly and helpful. Great value for money and a wonderful host – I accidentally left some personal belongings behind, and both the host and security guards promptly helped me communicate and retrieve them. Looking forward to enjoying life at The Cove again next time! ❤️⛰️

I had a very pleasant stay at Ipoh Manhattan Suite. The unit is very clean, spacious and well maintained. The location is convenient and the check in process was smooth. The swimming pool is great condition especially for kids, making it enjoyable for families. Overall, it is a great place to stay, offering both comfort and value. Highly recommended!

A great stay for my family. The unit is clean and spacious enough for us. 1 parking slot is provided and it is near the lobby. Check in was easy too. Owner was quick to response to my questions and requests. The kettle was malfunctioned and they give us another the next day despite it’s a weekend. My boy had so much fun at the playground and swimming pool. Will come again if there’s a chance.

Upon arrival the 2 contact details provided don't respond and it's really annoying and disappointing. 1 contact go into voicemail box and another will never pick up the call which somehow give you the impression of the host is not reliable(Attached conversation without reply) The property manager or agent that host these property really need to be more professional. The unit is full of new paintings and the smell cause lots of discomfort(Attached the toilet door with new paint) The bidet or sprinkler is broken and the water is scattered around and cause our clothes and toilet paper all wet!!!(Attached photo broken bidet) They don't install ventilation fan on the toilet and when you open the window for air circulation your neighbors could see you.Their intentions is very clear which is they don't bother the comfort of the guest(Attached photo of when open up the toilet window for ventilation the upper floor could see through hence no privacy while shower.You shower with window close and its felt suffocating after a while!!!) As Ipoh is famous for eateries to our surprise when we packed our supper home the utensils is really disappointing.The host barely provides you any plates and utensils.Maybe just 4 cups 4 plates as if anything extra will cause them a million dollars investment.You can't find extra waste plastic bags or toilet paper.They simply being too calculative and don't provide any extra even you are using it to keep their unit clean at least if you provide me with extra waste plastic bags we could pack our waste and keep it clean and hygiene instead. Each room only 2 towels for shower and no pools towel provided.Very inconsiderate!!! The worst part is they will sent you a check out instructions 6am in the morning to wake you up!!! If you having a peak booking on our check out date you may sent a reminder for checkout but please not at 6am in the morning !!! I think Trip.Com should check on your agent quality and set a minimum standards.The property host is really disappointed we don't have time to waste so we just put up with it and write a review after check out.

The location is good, nearby to the eateries and easy accessible. There is also ample food parking inside and outside the place. Contactless check in and checkout as well. The only thing is there is some humid smell in the house, after open the window and get some fresh air, it’s good.

The stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business. For your consideration pls.