Best Sipson Hotels

This is the second time I’ve stayed at the Radisson Red in the past month due to flying from Heathrow. It is also the second time that checking in was chaotic, with the self check in computers not working and this not being resolved with increased or quicker staff. Moreover, the staff have a habit of not making eye contact with you, not acknowledging you, not really managing the chaos or reassuring properly. In the end, I waited in a queue for around half an hour to check in. People are naturally tired when they get to an airport hotel- the staff need to show some awareness of that. Then in the morning, I asked when the next shuttle to heathrow was and was informed, 2 minutes. I waited for 25 minutes and no bus. I went back to reception to ask what was going on and was told ‘it’s heathrow that run the bus, not us.’ It was yet more unhelpful at tidied and an unwillingness to be at all accountable.

It's a chain hotel but it doesn't feel like it, the staff were very helpful, engaged with customers and went out of their way to make the stay enjoyable. Surprisingly good.

Friendly staff, comfortable bed, decent breakfast options. No tea and coffee facilities in the room which is a shame - I’d have murdered a cuppa! Overall very satisfied.

This hotel is spectacular, I really enjoyed being in this hotel, the guy at reception was very polite and helpful, great cleaning ❤️ I really loved being here

Stayed here for a short layover and its quite near Heathrow airport!! Took a bus from the airport, about 15-20mins (excl waiting time) and we reached. Check in: Swift, maybe cuz it was 11+pm hehe Service: Great, there was a night menu from the hotel resturant next door and our hotel staff took the extra mile to collect and bring over to reception for us 🙏 Food: Morning breakfast was a classic american brekkie buffet, it was quite good. Comfort/cleanliness: Bed was comfy, clean. Toilet was huge and very wheelchair accessible but shower area was a little small when curtains are drawn (and if u accidentally touch the wet curtains its SO COLDDDD 😳 toilet wasnt the best looking cuz it looked like public ones but overall still ok

The hotel was very clean, tidy, and extremely comfortable. The atmosphere was inviting, and the facilities were well-maintained. I highly recommend it for anyone looking for a pleasant stay.

Very very good

Nice little room, however spider was found in the room and the room is too far away from lift

I will now always stay at the Hyatt when needing a room at Heathrow. It’s warm, comfortable, modern and feels a higher standard finish than the Sofitel T5 that I used to stay at. Definitely worth paying extra for a room with a view of the runway! Kind, helpful and courteous staff. Parking was convenient. An excellent stay. Thank you