JW Marriott Hotels in Shanghai

I was glad to see Anna at the reception again upon my arrival. She’s always very friendly and makes me feel welcome. She arranged a nice room for me that I really appreciate and the view was very good. I also had some tea in the lobby lounge and the service was attentive and the staff paid attention to refill the water in my tea pot on time. This hotel never disappoints in terms of service. Highly recommend!

When I checked in, I asked if I could upgrade my room type. The waiter was very enthusiastic to help me check and upgraded the room to a lake view room. The room was very spacious and spacious, with dry and wet separation. There were two types of bathing: a bathtub and a shower. Many five-star hotels in China are very shabby and do not have smart toilets, but the rooms of J W Marriott Hotel are equipped with very comfortable smart toilets. The waiters were very polite, and Zhou Yulan's service attitude made us feel particularly kind. She was very serious and meticulous when working. The hotel has complete facilities and is a veritable five-star hotel.

This was the best hotel we’ve ever stayed at! Everything was clean, the staff were kind, and the gym amenities were excellent. The breakfast was outstanding, with the pancake man making adorable bear-shaped pancakes for the kids. We would definitely recommend this hotel!