Hotels in Pudong Waigaoqiao District, Shanghai

The hotel is in a good location, but as a three-star hotel, the facilities are very bad. We stayed twice at different times. The first time we stayed in a deluxe room, but there was a strong smell of cigarettes inside, although there was a no-smoking sign on the wall. We reported it to the front desk, and they said they couldn't do anything. The second time we stayed was two days ago. The bath towels were very old and hard to the touch. One of them was already in tatters (see attached picture). I don't know how the room was cleaned, and I actually stepped on a two-inch long iron nail on the carpet (see picture). We also stayed in another three-star Vienna Hotel in Waigaoqiao, which was obviously much better than this hotel in all aspects, and the breakfast was obviously better than this hotel, which shows that there are big problems with the management of the hotel. I will not stay in this hotel again.

The place is quite nice, the rooms are cozy and have everything you may need. CityGo House is located a bit far from downtown (it takes around 30-40mins by subway), however the location itself is good, the subway station is very near, there are also many shopping malls around, where you can find anything you need. The service though was not the best. It took a long time to check in with the foreign passport, the staff looked lost and confused. Their English is very poor as well.

The room was excellent and offered a fantastic sea view. The bed was very comfortable. The hotel's ambiance was great, and the service was equally impressive. I'd like to give a special commendation to Devin Jia, who has assisted me with check-ins on several previous stays. His service attitude is outstanding, he's always smiling, and he makes every guest feel truly at home. Highly recommended!

Loved the location of the hotel which is just next to the subway station & it’s also closed to streets lined with local restaurants & groceries. The room was cleaned & beds were very comfortable. It’s definitely a thumbs up for choice of hotels in Shanghai 👍🏻

📍 Hotel location: prime location in the city center, 5 minutes walk to the subway station, surrounded by business districts/attractions, super convenient for travel 💁 Service attitude: - Xiao Zhang at the front desk enthusiastically helped carry luggage and took the initiative to introduce surrounding food and attractions; - Active weather reminder when checking out 🎯 Cost-effective: The price is lower than expected, including breakfast and gym, completely good value for money! Amway has given it to friends, I will choose here next time I travel! ✨

For our anniversary, the hotel's ambiance and overall experience truly impressed me. The standout features were the hotel's internet and service. During today's military parade, many guests were watching the live broadcast online. The hotel's internet was incredibly stable and smooth, with no buffering or interruptions whatsoever, allowing everyone to clearly experience the awe-inspiring spectacle. For elderly guests who weren't familiar with operating the TV, the front desk staff were incredibly helpful and proactive, patiently assisting them to switch to the live broadcast channel. This thoughtful detail was incredibly heartwarming. Watching the grand military parade was truly exhilarating, filling us with a strong sense of national pride. Witnessing the awe-inspiring display of national assets and soldiers marching with powerful, resolute steps, we were filled with an even deeper sense of reverence. As the saying goes, 'To commemorate victory is to safeguard peace, and to remember history is to forge a future.' We cherish the hard-won happiness we have today and appreciate even more deeply the importance of continuing to forge ahead.

As always, it is comfortable, clean, and feels like home. Vienna is a guarantee of quality. Highly recommended!

The room was excellent! I was very impressed. It featured a smart toilet, and the bed was perfectly comfortable – neither too soft nor too hard. They provided a comprehensive array of amenities, including disposable shower caps, toothbrushes, razors, combs, tea bags, and complimentary bottled water.

The hotel boasts a very convenient location, with easy access to public transport and plenty of dining and entertainment options within walking distance. The front desk staff were incredibly friendly and welcoming, and the room itself was spotlessly clean. Even though it's a new build this year, there was absolutely no new construction smell.

I stayed at this hotel during my business trip to China because it’s close to our client’s factory, and I’m so glad I did. The rooms were always clean, and the breakfast was tasty every morning. The laundry room was super handy for a business traveler like me — it made everything so much easier. But what really made my stay special was the staff. They were not only kind and helpful (they even called and saved a package that was about to be returned!) but also always greeted me with such beautiful smiles. I’m really grateful. Thank you to the amazing team!