Hotels in Jing'an District/West Nanjing Road, Shanghai

Originally booked a king size room but found it too small as not much space to open our luggages. We decided to top-up S$130/4N to upgrade to their suite room. It’s much spacious with a bathtub, separate toilet and standing shower. Hotel environment is very zen style, feels very comfortable and relax. Breakfast is buffet style with very little options. Everyday is the same 😅 There’s a self-service Landry room with 2 washer and 2 dryers. We didn’t have to wait to use the machines during our stay which is a plus 😊 There’s a parcel collection area juz outside the lobby reception. There’s a welcome combo meal set for every room booked. The meal set looks very appealing but taste is juz average. Location is not very near to mrt. About 7mins walk to Changping station and 12mins walk to Jing’an station and temple. Overall is a nice and comfy stay but location is not exactly ideal.

Checked in on the evening of May 6th and checked out on the morning of May 7th. On the afternoon of the 7th, my right leg started to feel painful and itchy, and I discovered two scattered red bumps. I went to the pharmacy and was told it was likely a bed bug or flea bite. I reported it to the hotel customer service that evening, but they didn't handle it. Ctrip customer service then took over. The next day, the hotel called me back around noon and said that because I reported it a day and a half later, they couldn't confirm its authenticity. They asked why I didn't contact the front desk on the night of my stay and kept making excuses, refusing to apologize for the incident. Furthermore, these types of insects are very difficult to eliminate, have strong reproductive capabilities, and it would be very troublesome if they weren't completely dealt with. What if children and babies were involved?

I recently stayed at Swiss Hotel in Shanghai, overall, I had a positive experience. The hotel is Situated in a central part of the city near some landmarks such as the Jing’an temple. There are cafes, malls and restaurants walking distance. The room and common areas were decent and tidy. My room 819 was spacious and well illuminated with a nice view. The hotel has a nice spa with steam room, sauna and jacuzzis and also a swimming pool. Gym is medium size well equipped. breakfast is included with Asians and western options. The internet connection was good in general.

This stay was absolutely perfect, highly recommend! The location is superb, making it incredibly convenient for getting around, with easy access to Metro Lines 2 and 7. Downstairs, you'll find a variety of restaurants and convenience stores, so you don't have to go far for dining or shopping. It's a quiet oasis amidst the hustle and bustle, with no street noise, ensuring a peaceful night's sleep. The cleanliness was impeccable; the room was spotless, with no stains on the desk, corners, or bathroom. The bedding was soft and clean, and the towels and toiletries were brand new and tidy. The wet and dry areas were well-separated, and hot water was consistently available 24/7 at just the right temperature, making for a very comfortable stay.

The staff was very helpful throughout my stay, making me feel at home! On the first day, I arrived in the morning, and was told that the earliest available room would be at 11am. It was a pleasant surprise as I thought I would have to wait until 3pm or so; nevertheless I decided to check in to my room later and explore the city.  The hotel is easier to access via Jingan temple station exit 12 (then turn left once out of the exit).  After checking in at night, I was given a plate of complimentary fruits! And the room is decently spacious for 2 people. The cleaning lady was pleasant to chat with, yet professionally cleaning the room.  The walls are a bit thin, such that a neighbouring room’s pressing of light switches can be heard.  Overall, I had a great rest. Would go back! PS: if you choose to walk, the district around the hotel is pretty western with hidden surprises. This hotel is a hidden gem, especially for solo travellers or couples PS2: upon check in, the staff will ask you if you brought toothbrush and toothpaste. They are not provided by default, probably by request, to reduce wastage

Treasure Trove in Shanghai: Discover a Nordic-Inspired 'Home Away From Home' at CitiGO HOUSE Apartment Hotel! My blind booking for CitiGO HOUSE Apartment Hotel in Shanghai turned out to be an absolute delight! If you're looking for a spot in this vibrant city that offers both urban energy and peaceful tranquility, this place definitely deserves a spot on your wishlist. Prime Location, Hassle-Free Travel I can't praise the hotel's location enough! Situated in the heart of Shanghai, the transportation network around it is incredibly well-developed. Whether you're taking the subway, bus, or a taxi, getting anywhere is super convenient. Want to see the Bund's night lights, experience the bustling financial district of Lujiazui, or explore and eat your way down Nanjing East Road Pedestrian Street? All are easily accessible, saving you a ton of commute time. Quiet Oasis, Instant Nordic Escape What truly captivated me was the ambiance. Despite being in a bustling area, the hotel is surrounded by lush greenery, perfectly embodying the concept of a 'quiet oasis in a lively district.' The moment you step inside, the minimalist, high-end Nordic design greets you. The fresh air and tranquil atmosphere immediately wash away travel fatigue, allowing you to quickly relax. Excellent Facilities, Just Like Home The room design is modern yet cozy, with meticulous attention to detail. Not only do you get high-speed internet and a large LCD TV, but the best part is the fully equipped kitchen! For long-term stays or families with kids, being able to whip up a simple meal is incredibly convenient. Plus, the hotel also boasts a gym, laundry room, and meeting rooms, perfectly catering to all your needs, whether you're on a business trip or just working out. Exceptional Service, Attention to Detail The service here is definitely a major plus! The front desk and staff are well-trained, enthusiastic, and professional. From helping with luggage to patiently answering travel inquiries, they make you feel incredibly welcome. They even offer personalized services, like helping to book specialty restaurants or plan travel itineraries. This feeling of being genuinely cared for truly gives it that 'home' warmth. Summary: Whether you're in Shanghai for a short business trip or planning a longer stay to experience city life, CitiGO HOUSE Apartment Hotel is a choice you can't go wrong with. Its convenient location, high-value Nordic-style environment, comprehensive facilities, and thoughtful service make it a perfect 'home away from home.' I'll definitely be back for a second visit on my next trip to Shanghai!

Staffs were friendly even to non-Chinese speaker like me. Location is superb, just walking distance to the metro station. The hotel entrance may not be that noticeable considering I spent quite some time looking for it the moment I stepped out of the metro. Eateries are easily available the moment you step out of the hotel. Just walk for about 5mins along the West Nanjing Road and you can see the spectacular Louis Vuitton ship and the Starbucks Reserve Roastery. I will definitely go back to this hotel again next time if I have the chance to visit Shanghai again.

The minute I entered this hotel, I could tell that it is a long-standing and well-run establishment. The receptionist handled my check-in with care. I experienced a small hiccup with the air conditioning in my room, as it was not working properly. However, the receptionist handled the situation professionally and was willing to move me to another room. The bedding was probably one of the best I have ever experienced in my life. I opted for breakfast, and I am glad I did. There was a good mix of Chinese and Western selections. The cleaner also did a great job ensuring the room was fresh and clean after a long day. I would definitely come back again! Note: The hotel is about 15 minutes away from the metro station. If you are taking the metro, please plan accordingly.

First time staying in Atour Hotel and it's super value for money stay especially in Shanghai city near to Jing'An temple. Walking distance to Jing'An temple metro station and many eateries around the estate. Hotel room is clean and spacious! Was given a free room upgrade upon check in. Laundry area was clean and cooling as well. As my flight is in the evening, concierge allowed to extend check out time to 2pm instead of usual 12pm. Will definitely recommend to friends to stay in Atour. Atour have many branches in different cities as well..

Stayed at Kunlun Jing’an Hotel: the location was convenient, with easy access to nearby food, transport and places to explore. The room was clean, comfortable and well kept, which made the stay restful after a day out. I came to Shanghai after staying at a four-star hotel in Hangzhou, and unfortunately, I found the service at Kunlun Jing’an Hotel lacking in comparison. My pregnant wife and I arrived at 5pm with one large luggage and hand-carry bags, but there was no doorman around to help us unload from the cab or bring our luggage into the hotel. There was also a male staff member standing on the steps (in the picture), but he did not offer to assist. For a hotel presented as five-star, this was quite surprising. When I mentioned it during check-in, the response was simply that the staff were probably too busy. There were also small service details that felt inconvenient. For example, umbrellas require a RMB 100 deposit if borrowed from the concierge, as they expect guests to use the umbrellas from the room wardrobe instead. Personally, I would rather not bring a wet umbrella back into the room to dry, so this arrangement felt less guest-friendly than expected. Food delivery was another area that could be improved. It would be much better if the hotel had a delivery robot to send ******* orders directly to the room, instead of guests having to go downstairs to collect from the ******* locker. The 4 star hotel in Hangzhou had one. The hotel itself was generally comfortable, but overall the service experience did not match what I expected from a so-called five-star hotel in Shanghai. 入住上海静安昆仑大酒店：酒店位置便利，附近有不少餐饮选择，交通也方便，去周边景点和地方都比较容易。房间干净、舒适，也维护得不错，外出一整天后回来休息还是挺舒服的。 我是从杭州来到上海的，在此之前住的是杭州一家四星级酒店。很遗憾的是，相比之下，我觉得上海静安昆仑大酒店的服务反而显得不足。 我和怀孕的妻子是在下午5点抵达酒店的，当时我们有一个大行李箱和一些随身行李，但门口并没有门童帮忙从出租车上卸行李，也没有协助把行李带进酒店。当时台阶上也站着一位男性工作人员 (照片里），但他也没有主动提供帮助。对于一家号称五星级的酒店来说，这一点让我感到相当惊讶。入住时我向前台反映了这个情况，对方的回应只是说工作人员可能太忙了。 另外，一些服务细节也让人觉得不太方便。例如，如果要向礼宾部借雨伞，需要支付人民币100元押金，因为酒店更希望客人使用房间衣柜里的雨伞。对我来说，我并不想把湿雨伞带回房间里晾干，所以这样的安排感觉并不够贴心，也没有达到我对这个级别酒店的期待。 外卖配送方面也还有改进空间。如果酒店能配备送餐机器人，把美团外卖直接送到房门口，会方便很多，而不是让客人下楼到美团柜自行领。取杭州那家四星级酒店就有一台。 酒店本身整体来说还是舒适的，但总体服务体验并没有达到我对上海一家所谓五星级酒店的期待。