Holiday Inn Properties in Shanghai

I've always trusted the Holiday Inn brand, and this stay at the Holiday Inn on Nanjing Road Pedestrian Street truly impressed me with Ella's warm service during check-in. Not only was she professional and efficient, but she also proactively helped me fill out addresses for my shopping, which made me feel right at home. The room's view overlooks Nanjing Road, and with the first lanterns lit, it's a beautiful, bustling sight. The room itself was cozy, the bathroom had a separate wet and dry area, and the bedding was soft and comfortable. It's definitely a place worth returning to.

They were able to get me checked in with a picture of my passport and another ID after I lost my passport the day I was supposed to fly home. Also clean, in an international mall, reasonable walking distance to the line 9 metro (not SUPER close but definitely doable.) The room had both a bathtub and a shower.

I booked a premium double room, and Yuki at the front desk upgraded me to a twin room with an airport view. It was my birthday on the day I checked out, and in the evening, they even had the kitchen make an extra cake and send it to my room. It was huge, and the fruit on top was very fresh and sweet. There was a bit of a queue when checking in, so it seems business is very good. The hotel is very close to the terminal, especially T1.

Facilities: Fully equipped, including both a washing machine and a dryer. Hygiene: Spotlessly clean and comfortable, ensuring a worry-free stay. Environment: Elegant and cozy surroundings with convenient transportation. Highly recommend, as there are supermarkets, commercial centers, and plazas nearby. Service: Excellent service attitude, warm and meticulous! The Gubei Golden Bridge Apita supermarket and mall, with its Japanese cuisine and anime theme, offers incredibly warm, thoughtful, and polite service. There are tons of coffee shops, and the hotel breakfast is varied and plentiful. Many expats and Japanese guests stay here. It's my preferred choice for business trips due to its proximity to my company. The housekeeping staff are warm and friendly, and the front desk staff are professional and have an excellent service attitude. Our Japanese clients all love this hotel. The front desk staff seamlessly switch between Japanese and English. A big thank you to MAX and Mr. Richard for their enthusiastic help. See you next time!

I had an early morning flight today and didn't have time for breakfast. Xiao Wang at the front desk told me I could take a packed meal to go. It's the small details like this that create such pleasant surprises and warmth. Many thanks to the lovely Xiao Wang at the front desk! So thoughtful! Thank you!

I came here for a staycation to check out the popular infinity pool. Our butler, Bonnie, added me on WeChat beforehand to follow up on our needs before check-in and our experience after. She really cares about guest satisfaction and was super responsive to all our requests. The famous high-altitude pool is beautiful, too bad the weather wasn't great. The front desk staff were also very enthusiastic and even helped register our visitors for free parking. Overall, a great value-for-money hotel.

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This stay truly exceeded my expectations, with thoughtful touches evident from the moment I arrived. The front desk staff Ms Aimee 吴 were warm and courteous, handling check-in efficiently and promptly. They also kindly offered helpful suggestions on nearby transportation and dining options, making me feel welcomed right away. The room was clean, tidy, and meticulously maintained. The bedding was soft and comfortable, instantly relieving all fatigue as soon as I settled in. The room had excellent natural light and superb soundproofing—peaceful and quiet throughout the night, allowing me to sleep soundly until morning. The bathroom was fully equipped with ample hot water and high-quality toiletries, reflecting attention to even the smallest details. The hotel’s overall ambiance is elegant and serene, with well-maintained public areas. Breakfast offered a wide variety of fresh, delicious dishes. Staff members were always attentive, responding promptly and genuinely to any needs, never giving the impression of perfunctory service. Whether for leisure travel or business trips, this hotel is an ideal choice. It stands out not only for its excellent facilities but especially for its thoughtful, human-centered care. After a long journey, experiencing such a soothing and comforting stay was deeply refreshing. On my next visit to this city, I’ll definitely choose this hotel again—and wholeheartedly recommend it to friends.

The Holiday Inn Shanghai Dishui Lake is perfectly situated on the west side of Dishui Lake in Lingang. From the east-facing rooms, you can enjoy park views and see the twin China Bank towers. There's a bit of road noise from traffic on the street. The underground parking facilities are a bit dated, but the service is excellent and breakfast is good. It wasn't too crowded on Tuesday and Wednesday during the week. We received a complimentary upgrade to a deluxe twin room, and the welcome fruit and drink vouchers were a nice touch. Overall, it was a very good stay.

We stayed at the Holiday Inn Shanghai Jing'an for one week as a family with two children, and we had an amazing experience. We booked the 2 King Suite, which was spacious, comfortable, and offered excellent value for money. What impressed us most was the outstanding service. Every team member was friendly, professional, and eager to help. A special thank you goes to the team on the 5th floor, who made our stay even more enjoyable with their exceptional hospitality. The breakfast was one of the highlights of our stay. It offered everything you would expect from a continental breakfast and much more. There was a great variety of fresh food prepared right in front of guests, making breakfast a real experience rather than just a meal. We also tried the hotel's restaurant and ordered room service several times. The food quality was excellent, and everything was delivered promptly and professionally. Another great advantage for families is the children's playground on the 3rd floor. Our kids loved spending time there, and we appreciated being able to let them play under supervision while we sat in the nearby lounge area and got some work done. This was a fantastic feature that made our stay much more relaxing. The reception team went above and beyond to help us with many things during our visit, including restaurant reservations, sending packages to friends, providing recommendations on what to do in Shanghai, and sharing helpful local tips. Their support made exploring the city much easier and more enjoyable. The location is also very convenient. There is a shopping mall directly across the street with plenty of great local dining options, and the hotel is located close to the train station, making it easy to get around the city. I would highly recommend this hotel to families visiting Shanghai. The combination of excellent service, comfortable rooms, great food, family-friendly facilities, and outstanding value for money makes it an excellent choice. As an added bonus, a premium DiDi ride to The Bund costs only around €4 to €5, making it easy and affordable to reach one of Shanghai's most famous attractions.