Hilton Garden Inn Hotels in Shanghai

Good place and friendly staff. Staff knows english. Overall good place to stay. Value for money.

Good, friendly service during check out from Ms Megan Chen. Wonderful stay here with large rooms, complimentary drinks in the mini fridge and lovely views. Awesome location, close to 3 malls with wonderful eateries, massage (clean and decent ones), grocery marts and local street food just around the corner.

When I checked in, a young man named Harry at the front desk was very enthusiastic and smiled very charming. I stopped the wrong car at first, stopped in front, learned that it was easy to post the list, and I drank again. The young man helped me park the car in the hotel parking lot without saying anything. When I checked in, I also asked me if I needed lemonade to sober up and introduced me to the hotel facilities. I went to the restaurant in the morning, the breakfast room was very rich, and then I went to the gym after breakfast. The fitness equipment was very good. When I left, it was Harry who poured me coffee and sent me out. The original hotel parking lot is very large. Will come next time. Thanks to Hilton for providing such a good facility, thank Harry for his service. There is also an old street nearby, a bit of Suzhou taste, very good, come back next time

This newly opened hotel is luxuriously decorated, with complete facilities and equipment, a brand new self-service laundry room and gym, and a very exquisite combination of Chinese and Western breakfast. The room is clean and tidy, and there are fresh fruits. Although there is a school opposite, it is not noisy at all. You can see the plane taking off in the distance. 🛫 Surprisingly, there is no aircraft noise at all. The staff are also very friendly and enthusiastic. I am especially grateful to Miss Scarlett for helping me to book a shuttle flight, reminding me to make an appointment for the pick-up one day in advance, and sending me a video of the pick-up. For me, who is a road *****, it is really great to find the shuttle bus according to the video. 👍 From getting off the plane to taking the shuttle bus to checking in the hotel to leaving, it is really a perfect and worry-free journey! Hilton is really generous! I will stay at this one in the garden if I have the chance!

In the Hilton official app, you can only pay by credit card, not online. It is located in a residential community, and is adjacent to old and dilapidated residential buildings on both sides. There is no privacy at all in the room without drawing the curtains. A 200 yuan deposit is required for check-in... I suddenly felt like I was back ten or twenty years ago Unlike other Hilton hotels I've stayed in, this one only provided drinking water, no mineral water, and the refrigerator was empty. The room is basically not soundproofed. The auntie who cleans the room in the morning was discussing business loudly outside the door...Shouldn't she complete the training and assessment before taking up the job? The laundry room is very crowded, and can only accommodate two people at most. Washing clothes smells bad. When drying clothes, I saw another experienced customer who may have lived here for a long time washing clothes in the sink... The breakfast was also eye-opening, with few varieties. Except for the noodles cooked to order, the rest was really not as good as some chain hotels that cost three or four hundred yuan. The restaurant is still open to the public, and aunties and uncles who live nearby are sitting there in groups of three or four eating!