Disney Properties in Shanghai

I give a huge thumbs up to the service at the Play All Hotel! As soon as we arrived, staff at the entrance helped us with our luggage and directed us to the baggage storage. I had already completed the online check-in, and they proactively informed us about the half-day passes and early park entry options when we arrived. Once we had our room number, our luggage was delivered directly to our room, and even express deliveries were brought right inside. The guest services center was always smooth, efficient, and incredibly responsive to any request we had. The housekeeping team did a fantastic job; everything was spotless, and we even found a handwritten note from the staff. Water and other consumables were replenished on demand. The mattress was comfortable, the bedding was cozy, and the 1.5-meter bed was quite spacious. They also have a shuttle bus service with very frequent departures, and the staff would even help lift strollers on and off. The recreation center staff at Play All Hotel organized a variety of engaging activities for the children, playing with them and even having interactive sessions with characters like Buzz Lightyear and Woody. They also offered hotel tours for kids, fridge magnet making, and clay activities. On B1, you can even buy ice cream and chocolate lollipops. Overall, the experience at Play All Hotel was superb and perfect for families. All the service staff were proactive in greeting us and responded to our needs immediately. It was an unbeatable experience, and I'll definitely be staying here again.

I've always wanted to take my mom to Disneyland, and this year happened to be Shanghai Disneyland's 10th anniversary. Plus, I had some business to attend to in Shanghai for the past two months, so I booked the Shanghai Disneyland Hotel to celebrate my mom's birthday. I booked an Executive Room, and upon arrival, we went straight to the 7th-floor lounge for check-in. The next day was my mom's birthday, and the front desk lady gave her a birthday pin and sticker as a small gift. Although the gift wasn't expensive, my mom was very happy and carefully put it away. Oh, and the short-haired female employee in the lounge, I only remember her last name is Zhang, had an excellent attitude. She explained everything in great detail and patiently assisted with an elderly person's needs. If the hotel sees this review, please commend this young lady. The breakfast, afternoon tea, and evening light meals for the Executive Room are served in the King's Club. I think the food is good, not like some people say there's nothing to eat. They have both Chinese and Western options, and the dishes are all well-prepared. Especially the cheese, smoked salmon, and cold cuts of ham, which are fresher than the offerings in many international chain hotels' lounges. The Chinese cold dishes like sweet and sour pork ribs, drunken shrimp, and drunken pork belly were all delicious. For the evening light meal, there's freshly made pasta with three sauce options; I prefer the white sauce. The room has a very standard layout. The Executive Room's twin bed size is the same as non-executive rooms; it just comes with executive benefits. When we arrived, there was still one room available with a garden view. Although it wasn't a perfect spot, my mom and I thought it was perfectly fine; there's no need to be so picky. You can't always get the best of everything. What I was most satisfied with in the room, for a 10-year-old hotel, was that the air conditioning was not noisy. This is very important to me because I don't sleep well, and many hotel air conditioners are very loud, but I'm also very afraid of the heat and can't go without AC. Some old hotels have terrible AC, but I'm very satisfied with the one at Disneyland. You can barely hear any sound. Overall, I'm very satisfied, and the price wasn't expensive for the summer holiday period. I've already decided to come back for my dad's birthday next year.