Banyan Tree Properties in Shanghai

I stayed in the Panorama Bund Retreat King Bed Room with Oriental Pearl Tower View. The panoramic views are unbelievably beautiful and can be enjoyed both from the room and the large bathtub. The window stretches almost the entire width of the room, with a large sofa beside it that allows you to sit comfortably and fully appreciate the skyline. The bed was incredibly spacious and comfortable, and the staff even brought scented oils to help with relaxation and sleep, which was a lovely touch. I must have arrived during a particularly busy period because the restaurant was always crowded and there was usually a queue for breakfast. However, on one occasion I was offered a takeaway breakfast box instead as I was in a hurry. As I do not have a Chinese phone number, I had difficulty ordering food from outside the hotel. Since the hotel had no halal and vegetarian options aside from one pasta dish, a member of staff kindly used their own phone to help me place an order and allowed me to reimburse them through Alipay. I thought this was incredibly thoughtful and helpful service. Even spending time in the hotel lobby felt relaxing, as the pink cherry blossoms outside the windows created such a beautiful atmosphere. The spa treatments were excellent and deeply relaxing. Lisa was fantastic and made the entire experience feel comfortable and welcoming. The in-room amenities were also wonderful! I loved the fragrance of the body lotion so much that I bought one from the spa before leaving. This has become one of my favourite hotels, and I already can’t wait to return.