Best Pointe Claire Hotels

Stayed at the hotel during a delayed flight. The room was spacious. Breakfast was bare. No complementary water and the facial tissue box was depleted. When we notified staff regarding the tissue box, we were told it would be replenished after we check out.

The reception staff and specially supervisor Noemi is awesome, She has great skills to hanle any concerns during your stay. I had an issue staying in my room, water leakage from the window early morning and she compensate fairly also booked us the taxi to the airport. I will recommend everyone who want to stay in this hotel. Keep it up 👍

The hotel is relatively good. The only thing is that the hotel description says that there is airport pickup. In fact, this hotel cancelled the pickup service a few years ago and the website has not been updated. So if you need this, don't book this hotel. It is not very close to the airport. I took a taxi for 45 dollars (the driver took a detour). If it didn't take a detour, it would probably cost 20 to 30 dollars! Of course, Ctrip's service is very good. After I told this situation, the money was immediately returned to my account. Thumbs up!

The room is very warm, with a big bed and a sofa bed, you can live in a family. There is also a simple kitchen equipment in the room, which is very convenient. The hygiene is very clean, it is a pleasant experience, will be highly recommended

Front on the highway side very noisy, at the rear probably less. Sheet metal bed base (don't hit it especially if someone is sleeping). Only one ice machine for the entire hotel. No milk or cream in the fridge for coffee. A few more small adjus**ents, new and clean hotel.

Hotel location is very good, not far from the airport, surrounded by plaza, big supermarket, pharmacy, shopping is very convenient. Parking is convenient, we live on the first floor, there is a door directly to the parking lot, we will park the car at the back door, open the door and put the luggage directly on the car, do not carry luggage. When we go, it’s snowing, it’s important not to carry luggage! The room was clean, the double bed was oversized and there were six comfortable pillows. Breakfast is served with hot omelettes and bacon and waffle machine. In short, I am very satisfied.

Novotel Montreal Airport was a pleasant stay during a long weekend. One thing to note is that there was a car theft during our stay that happened to another guest, so guests should be careful of locking their cars at night.

This hotel is conveniently located in the terminal at the Montreal airport. The rooms are large, clean, and modern. It’s a perfect place to crash if you only have a few hours and don’t want to go off-property. My only complaint is about a staff member’s error. While I had pre-paid for the room, I was asked to place a credit card on hold for incidentals, which is normal. At checkout, I confirmed we were all set (no charges). Later, I found my credit card had been charged over $100 for something. The hotel said they made a mistake a refunded the charge, but I have now been charged an international transaction fee for both the charge and the refund, which is really annoying since I didn’t purchase anything.

Close to the airport, convenient airport shuttle, good breakfast, and shopping supermarkets nearby. However, the rooms facing the street are very noisy because it is a highway. It is noisy all night and I didn't sleep much.

There is a bus to the Montreal Airport, which runs every 30 minutes, which is quite convenient. It is close to the airport, so it is not noisy, but there are people who come in the middle of the night or catch a flight. The soundproofing of the room is average.