Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 8, 2026|Delight Lake-View Double Bed Room
Kevin.soThis was the first time I'd encountered such a disappointing hotel experience on my Northwest Loop trip with friends! After driving from Zhongwei to the scenic area, we checked in late. The hotel customer service called beforehand to inform us that there would be renovations during the day and it might be noisy. Considering our early departure time the next day and the hotel's good reviews, we decided to stay without canceling.
There were nine of us traveling together, with a lot of luggage. When we arrived at the hotel that evening, there was no reception or guidance at the door. We had to wander around with our suitcases for ages before finally finding the front desk. The lobby was dark and unfinished, which was already unpleasant. Only one staff member slowly processed our check-in. Because we needed to leave very early the next day and the hotel had limited rooms (we were probably a large group), we asked the staff member if they could arrange a simple meal for us before 8 am. They simply said they had regulations and couldn't provide it, without understanding our specific needs or situation. If it weren't so late, we would have canceled and rebooked immediately. Later, we got the manager's phone number, explained the situation, and the manager immediately said they could prepare a simple meal in advance. This wasn't about tourists being picky or the hotel not helping tourists; it was about the front desk not taking our feedback seriously at all. I strongly disagree with this.
Check-in for 9 people took 20 minutes. The security guard went to great lengths to guide us to our rooms and carry our luggage. When we asked the front desk to leave our ID cards and issue room keys in advance, they ignored us, simply saying they were short-staffed! Whether your hotel has enough staff is your own problem, not a reason to delay your check-in. Their cold attitude and the dark lobby were truly frustrating.
At the hotel I stayed at along the Hanzhong-Tianshui-Shuiwei Road, from entering the lobby to checking out, all the staff were warmly welcoming and proactively helpful. Visiting a carefully selected garden hotel in the provincial capital was a real eye-opener.
What time is breakfast? Where do we eat? How do we connect to the Wi-Fi? How do we get to our rooms? The staff didn't offer a single helpful suggestion. Only the security guard repeatedly carried our luggage. When we called the front desk from our room, the phone was always busy.
The feedback was that the service I received was not up to par with the hotel's standards. However, the security guard that night, the manager who called me that evening, and the restaurant staff and front desk manager were all proactive in providing service the next morning. Therefore, I hope that this elegant garden hotel can pay attention to the details of service. During my trip to Ningxia, I saw many beautiful sights and delicious foods, and also encountered many hotels with excellent service. I hope to find another hotel like this next time I come to Yinchuan.
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Price per night from:PHP 12,915
Posted onAug 18, 2026|Guestroom - Courtyard-View, Mountain-View (2 Beds)
Diemao
Staying with my family at Helanshan Homestay Collection was an absolutely fantastic experience! 👍 The environment is peaceful, the views are expansive, directly facing Helan Mountain, and the property is very photogenic. The rooms are clean and comfortable, and the private courtyard allows adults to relax and enjoy the mountain views while kids can play freely. You get to experience the Northwestern wilderness and learn about wine culture – it's a hidden gem for a vacation in Yinchuan. I truly recommend it to anyone visiting Ningxia.
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Price per night from:PHP 16,495
Posted onOct 1, 2024|Grand Deluxe Quadruple Room (Fridge + Washing Machine + Large Balcony)
Guest UserThe hotel has a fantastic location in Yuecai City. There are plenty of restaurants, shops, and entertainment options nearby, and a Thai massage parlor downstairs – perfect for a relaxing break. The underground parking connects to the mall and has charging stations, making it super convenient for overnight parking and charging.
The room was clean and comfortable, with a large bed. The bathroom had a separate shower and toilet. There was also a washing machine and refrigerator, and a large balcony, making it convenient for both short and long stays.
I'd definitely stay here again next time I'm in the area.
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Price per night from:PHP 1,097
Posted onMay 31, 2026
Guest User房間實際比照片要好看。整體很滿意,各個方面也滿足要求。
設施:投影VIP的都有,掉了問老闆就行。卸粧油也是問老闆娘借的🤣
衞生:乾淨哦,是住過酒店裡較好的了
環境:周圍是商圈,啥的都方便
服務:老闆24小時都在,有啥到前台找他就行,退房簡單快捷
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Price per night from:PHP 948
Posted onApr 10, 2026|Discount Twin Room
Guest User
酒店離機場非常近,我們是晚上 11 點多的飛機到河東機場,司機大哥也能 5 分鐘就過來接機,非常友好。近機場,但是酒店環境很安靜。酒店設施一般,過渡一下可以。
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Price per night from:PHP 1,246
Posted onSep 21, 2025|Cozy Standard Room (No Window)
Taitai778
性價比很高,對於轉個機,或是臨時落腳的來説,還是不錯的選擇,
衞生:還可以吧
環境:位置很好找
就是沒有停車場。半夜到了找半天停車位
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Price per night from:PHP 1,358
Posted onSep 21, 2024|Business Standard Room
Guest UserMy two-month trip is over. This is an evaluation from half a month later. At that time, because of the itinerary, there was no timely evaluation. The proprietress was very good and very enthusiastic. There was a market just a few steps out of the hotel. It was very convenient to go out for breakfast. The fruit was so cheap!
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Price per night from:PHP 400
Posted onApr 26, 2026|Guestroom (King bed) (Bathtub)
Guest UserUnexpectedly, I can find a homestay on the first floor with a yard in such a bustling area! Quiet in the middle of noisy, the room is big and clean, the family room and the children's room are reasonably designed. Going out is the pedestrian street, shopping and eating tired at any time, come back to rest, the perfect choice for family outings!
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Price per night from:PHP 1,227
Posted onAug 14, 2025|Single Room
Guest UserThe room is very clean, there is a window in the corridor, the air circulation is very good, the only downside is that the room is a bit dark, the boss is very enthusiastic, I will go again next time.
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Price per night from:PHP 391
Posted onOct 29, 2024
Guest User
First time staying at this hotel, the overall experience is very good
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Price per night from:PHP 967