"Yesterday I was praised for being good, when I posted that I was having breakfast, when I stayed for the 2nd time I got a slightly disappointing room, in the first room the TV channels were complete, when I booked the 2nd room I moved to only a few TV channels, then in the first room the hot water worked, when I stayed here for the 2nd time the hot water didn't and didn't work until my child got cold when taking a bath, and it was the rainy season. Even though the room type is the same, I got the first room price cheaper on this application. So far the hotel is worth it with that price. Compared to other hotels, I plan to come back to this hotel again tomorrow if I go to PKU again, because there are lots of food around and it is close to the Ramayana shopping center, I just want to give that input, pay attention to the last room so that it will be better in the future. So far the others are good."
"The hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay."
"The room is comfortable, clean. Overall, the hotel is really good, especially if you bring children. There is a children's playground and a swimming pool."
"The hotel is good. Room just fine, but the bathroom room little bit smelly.
Also, sometimes you can hear motorcycle crossing in the midnight. That's so disturbing.
But overall, it's good"
"Over is very good, but the smoking area facilities for guests need the attention of the Management and Hotel Manager so that they can be improved, especially the restaurant area during breakfast and the corridors on the non-smoking room floors which smell of cigarette smoke."
"Very strategic location. Everything near by. You can find food, shopping in one building. Pasar Bawah also in the same building coz now under renovation. Every time I come to Riau I will stay here"
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9.3/10
Great
Hhanisah_aisyahThe hotel located less than 10 mins from Airport and they provided free airport shuttle as well. Not only that, there were many eateries around just next to the hotel such as Bakery shop, Indomaret. The room was clean, have a nice view (need to request higher floor), good water pressure for showering. The only downside were the AC was not cool enough during my stay and the room was a bit small. Hope the hotel can fix the AC. The breakfast buffet was decent and have a lot of variety. Overall, it was worth my penny and decent stay.
Aangelina jolieeeI was very impressed with my experience. The hotel's strategic location, just a few steps from the city center, makes it very convenient to get around.
The hotel staff was very friendly and helpful throughout my visit. They provide excellent service, always ready to help with a smile on their face. The room I stayed in was clean and comfortable, equipped with all the facilities I needed. The hotel facilities also deserve a thumbs up. Their swimming pool and fitness center ensured I stayed active during my stay. Breakfast in the hotel restaurant was also excellent, with a wide choice of delicious food 💯💯
HHibri SyakiranEverything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.
AAsepAlways a top-notch and satisfying experience when staying here. It's comfortable, clean, and centrally located, making it super easy to get anywhere.
GGuest UserTo be honest, with the facilities given, I felt that the hotel was pricey. Yet, the geographic location (in Sumatra) might make this hotel have less competitors. I honestly feel do not have as many options to stay like when I was in Java Island. I was mind with the design of the bathroom as there was this thick glass window separating the bedroom and the bathroom. When I was about to shower, I had to pull the white-thick vinyl curtain down. I just didn't feel that I had enough 'privacy' when I was showering as I had a roomate with me.
Why did they design that way? LOL I didn't dare to glance at the glass window when my roomate was showering. I hope she did the same...
The good thing about the hotel was the breakfast. The coffee was also great!
Kkotaro8249Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.
SStizaThe exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.
GGuest UserIt was fine for 2 nights. But every time i got connecting room ”door” people on the other side keep on wanting to open, gives me jump scare all the time. There were soooo many kids, soo noisy. But overall its fine. The light at night blackout for about 1 hour. I have a great time to experiencing tjokro.
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