"Hotel is in a fab location and very clean .The staff were very helpful and courteous. The only problem we had was the bed was very uncomfortable with dreadfull uncomfortable pillow each .The hotel was noisy about 5.30 doors slamming so didn't get a lot of sleep .Breakfast was good fresh and tasty and hot ."

"Brilliant experience fantastic rooms and very nice approachable staff brilliant place to stay, deluxe room was fantastic "

"Grainger Hotel is a nice hotel at all. The room is neat and the counter is very helpful. There is a supermarket nearby so that you can get everything you need. It would be a 30-minute walk from station to hotel and you need to walk up some gradient. The streets may be dirty so don't put bags on the ground. "

"Very spacious hotel. Checkin needed to be done at the holiday inn nearby. Free car park but space is very limited. Overall it was great."

"If it is on the front, the scenery outside the window is very good. You can see the park hill designed by famous architects. The location is very convenient. Tram bus is very convenient for walking. Choosing here is also just one stop from the train station tram. I used to stay at this hotel for one night and I feel that I can book it here, but this time I feel very average. But there are very few options in Sheffield city centre. The waiters at the front desk of the hotel are very enthusiastic and some have a cold attitude. The most unhappy thing about this trip was housekeeping. The first day was not cleaned. I didn't clean it the next day. I saw that she was very polite and she helped clean it. The woman said that she went home after more than the time, she only worked for a while. When I checked out, my diarrhea was ten minutes late, and the cleaner directly made a dissatisfied voice to me. I was really angry. I didn't complain if I didn't clean my room. The front desk said she would tell her to clean but she did not. As for seeing that ibis will compensate for the breakfast offer, this is not at all. Really the first to see such a housekeeping. Ibis is also a well-known brand. Although the overall situation did not feel very bad, but 4.6 is a bit high."

"Lovely location, we loved the cosy bar/restaurant and the room was clean. Great location for walks"

"Amazing Place right in the heart of Newcastle, Staff are amazing and helpful 3rd stay would recommend"

"Amicable staff Comfortable, clean, warm room with heater Huge bed got everything we need (with kettle, hair dryer etc. )The only problem was the noise outside the room by neighbours at 2am Otherwise, everything was perfect for a hostel"