Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 7, 2026
Guest UserBeautiful hotel with excellent customer service. My request was granted promptly, which I really appreciated. The room was clean, tidy, and very comfortable, making my stay feel like a home away from home. The staff were friendly, helpful, and made sure everything was perfect throughout my stay. I thoroughly enjoyed my time here and will definitely be booking again. Highly recommended
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Price per night from:BRL 476
Posted onAug 20, 2024
Anonymous User
Frankly, the size of the room is beyond my imagination, very spacious apartment. The kitchen has everything that should be set. You can make breakfast and dinner yourself. We have one night to make our own seafood dinner. You can wash clothes. It feels like home. The facilities are old. Travel is also very convenient, very close to the train station and supermarket, will consider here next time.
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Price per night from:BRL 512
Posted onJun 9, 2026|Standard King Room
Guest User
I think this could be a really nice hotel with a few tweaks. The location is great, down a quiet side street away from traffic and noisy bars/clubs. Our room was a good size and felt comfortable. The front desk staff were very friendly and check in/out was fast and easy.
The main let-down was cleanliness. I felt the cleaning could be more thorough, especially in the bathroom, as the grout was visibly pink. There was also dust under the desk and behind the chair.
Noise was also a problem for us. I understand that this is not the fault of the hotel but the guests, but the noise does travel quite easily so I was woken up late night and early morning. Doors could be adjusted so they don't slam and the rooms could be better soundproofed.
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Price per night from:BRL 469
Posted onJun 21, 2026
H the explorerIdeal location right by the train station. Hotel room was lovely, beds comfortable, shower warm - large spacious room. Mini bar also. Hotel staff friendly breakfast was available at extra charge but did not have it. Would stay here again.
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Price per night from:BRL 534
Posted onApr 25, 2026
Guest User
I didn't arrive until almost 2am, so just slept for a few hours then left to go back to airport. The room was spotless. The room I was in could do with updating but the bed was an absolute dream. I will definitely use them again when I have to stay at the airport
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Price per night from:BRL 264
Posted onJul 10, 2026
Guest UserMyself and my partner stayed at this hotel for 3 days. When I booked it, I never realised it had one part at one side and the other part across the street. If you book your standard rooms your hotel is across the road. The standard double room was 'cosy'. There wasnt a great deal of space but we were out the majority of the time so it was fine just for a place to sleep. The location is good, definitely a student area and the hotel offer earbuds for the noise. We stayed through the week and being honest we didnt find it that loud and most places were closed and quiet for no later than midnight. I do imagine it would be very different staying at the weekend. We used west Jesmond metro to get to and from the city centre, the hotel is about a 8 minute walk from the metro, the are very frequent also, so all in I think it took no more than 15 mins to get right into the city centre. So the room in general was ok, our room had a bit of a smell coming from the drains, which wasnt very nice so we had to buy a spray for the room. The main issue with the room and the hotel is the heat!! It has just been 28 degrees in newcastle and outside was cooler than the room. We bought chocolate and it melted in a cupboard. They do give you a fan but being honest, it did nothing. The window was also small so no air really got in from that either. It made for a few uncomfortable nights sleep! Overall the cleanliness was ok but just far to warm.
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Price per night from:BRL 255
Posted onAug 19, 2026|Basic Ensuite Double Room
Guest UserAgain I can not fault the Hansen Hotel. The staff are very friendly and the food is 10 out of 10. The place is so clean and u have everything u need
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Price per night from:BRL 206
Posted onApr 12, 2026
Guest User
I booked this for my Grandaughter and I to attend an appointment in Newcastle at 1.30pm and also a concert in the evening at the arena.
Arriving well before check in at 3pm, the receptionist kindly allowed us to park in the hotel car park thus enabling us not to have to move the car from the metro station opposite later. This was a great help- thankyou.
We checked in after our appointment and got our key for room 23. It was nice and cosy with the heating on and extremely clean.
I did struggle to turn off the cold tap fully in the bathroom but my Grandaughter sorted it...maybe needs some attention from a professional.
After getting changed, we headed back up town on the metro where we enjoyed seeing Rick Astley.
It was quite late when we returned hungry but the hotel was fine with us ordering a McDonald's delivery from Kingston Park. All in all with breakfast included in the price, we had a super time. Cheers!
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Price per night from:BRL 338
Posted onAug 13, 2025
Rachapol
The hotel offers a peaceful and relaxing atmosphere, perfect for both leisure and business stays. Rooms are clean, the beds are comfortable, and all standard amenities are provided. Staff are polite and always willing to help. The location is convenient, with easy access to attractions and transportation. The price is reasonable, making it great value for money. Suitable for families, couples, or solo travelers.
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Price per night from:BRL 219
Posted onAug 25, 2025
Samalexi
Great location, nice little room, it's listed as an apartment but I wouldn't say it's big enough to be considered one. My only problem with the room was the cleanliness, the walls and floors had a lot of marks and dirt, same with the curtains. It made the trip slightly less comfortable. It could have also done with Aircon as it was very warm.
To sum up -
Pros - Great location, comfortable bed, mini kitchen with kettle, fridge and tea & coffee provided. Even some biscuits too. The price was great for a Saturday night during a big Newcastle event we spent £55 which was way cheaper than most other hotels in the area.
Cons - wasn't very clean and the check in was a little awkward as our keys wouldn't work. If this was improved my rating would be a lot higher.
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Price per night from:BRL 347