Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 29, 2026
Guest User
The location of the Copthorne is amazing and the staff were really helpful. It suited my trip perfectly and I had no issues. But being honest, the rooms are a little tired now. The bathroom needed a refurb and the carpet in my room was a touch retro. Nothing was bad about it, it was clean and suited my needs for a trip where I wasn't going to be in the room a great deal. But it could be incredible if they spent a little to refresh the rooms.
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Price per night from:PHP 4,885
Posted onSep 4, 2026|Queen Room with Sofa Bed
Guest UserThe receptionists have a great attitude and offer timely help. They can also explain all our questions clearly right away.
One minor downside is that the hotel is sometimes too busy and may overlook our requests. However, they will respond actively once we remind them later.
Overall, it is a nice place. Since it is near the train station, the property has strict access control, which makes us feel safe. There is a staff member at the entrance to register everyone coming in, giving us a strong sense of security.
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Price per night from:PHP 4,952
Posted onJul 27, 2026|Double Room
Guest User
The hotel is right next to Newcastle train station, just a 5-minute walk away. The environment is quite good, although the room is a bit small, but for less than 500 RMB during the May Day holiday, what more could you ask for? The hygiene was excellent. Highly recommended for solo travelers.
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Price per night from:PHP 4,186
Posted onAug 20, 2026|Standard Double and Single Room
Guest UserGood location, rooms have been refurbished. Normally quite clean when have been here before, but this time cleaning standards were poor. Bed covers itchy and also a plaster had been left on the floor from a previous visitor. Also noisy as got a front located room. The rear rooms are much better as woken up by workers putting things in the skip. It would be better if the workers started later as not to affect those staying at the hotel.
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Price per night from:PHP 4,167
Posted onAug 30, 2026|Double Room with Private Ensuite
Samalexi
I have stayed at Kasbannas a number of times now and I love it! We usually get a private double room. The rooms are spacious, comfy and the beds are great.
The location is in central Newcastle and there's lots of transport options nearby like the metro and busses.
The staff are lovely, apart from one of the managers the last time I stayed was quite rude and unprofessional. I didn't let this ruin Kasbannas for me because I've always had such lovely experiences here apart from that one member of staff.
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Price per night from:PHP 1,322
Posted onJun 21, 2026
H the explorerIdeal location right by the train station. Hotel room was lovely, beds comfortable, shower warm - large spacious room. Mini bar also. Hotel staff friendly breakfast was available at extra charge but did not have it. Would stay here again.
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Price per night from:PHP 6,245
Posted onJul 10, 2026
Guest UserMyself and my partner stayed at this hotel for 3 days. When I booked it, I never realised it had one part at one side and the other part across the street. If you book your standard rooms your hotel is across the road. The standard double room was 'cosy'. There wasnt a great deal of space but we were out the majority of the time so it was fine just for a place to sleep. The location is good, definitely a student area and the hotel offer earbuds for the noise. We stayed through the week and being honest we didnt find it that loud and most places were closed and quiet for no later than midnight. I do imagine it would be very different staying at the weekend. We used west Jesmond metro to get to and from the city centre, the hotel is about a 8 minute walk from the metro, the are very frequent also, so all in I think it took no more than 15 mins to get right into the city centre. So the room in general was ok, our room had a bit of a smell coming from the drains, which wasnt very nice so we had to buy a spray for the room. The main issue with the room and the hotel is the heat!! It has just been 28 degrees in newcastle and outside was cooler than the room. We bought chocolate and it melted in a cupboard. They do give you a fan but being honest, it did nothing. The window was also small so no air really got in from that either. It made for a few uncomfortable nights sleep! Overall the cleanliness was ok but just far to warm.
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Price per night from:PHP 2,979
Posted onAug 19, 2026|Basic Ensuite Double Room
Guest UserAgain I can not fault the Hansen Hotel. The staff are very friendly and the food is 10 out of 10. The place is so clean and u have everything u need
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Price per night from:PHP 2,414
Posted onAug 16, 2026|Standard Double Room
Guest UserOk hotel, have stayed a couple of times. Good location and reasonable for the price. However, please note: PARKING IS NO LONGER FREE. It now costs approx £10 per day. The TRIP summary of the hotel uses AI which cannot distinguish between current and out of date customer reviews.
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Price per night from:PHP 2,797
Posted onApr 12, 2026
Guest User
I booked this for my Grandaughter and I to attend an appointment in Newcastle at 1.30pm and also a concert in the evening at the arena.
Arriving well before check in at 3pm, the receptionist kindly allowed us to park in the hotel car park thus enabling us not to have to move the car from the metro station opposite later. This was a great help- thankyou.
We checked in after our appointment and got our key for room 23. It was nice and cosy with the heating on and extremely clean.
I did struggle to turn off the cold tap fully in the bathroom but my Grandaughter sorted it...maybe needs some attention from a professional.
After getting changed, we headed back up town on the metro where we enjoyed seeing Rick Astley.
It was quite late when we returned hungry but the hotel was fine with us ordering a McDonald's delivery from Kingston Park. All in all with breakfast included in the price, we had a super time. Cheers!
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Price per night from:PHP 3,956