New Hotels in Lisbon

"Lovely boutique hotel not too far from Lisbon tourist sights. Walking into the city centre takes about 20-25 minutes on a lovely walk and on the way back, there’s a short uphill just before you reach the hotel. Room was clean and staff were all friendly and there’s coffee machine and water provided in room. Water can be refilled if you go to the reception or kitchen staff to refill the filtered water any time every day as the reception is manned 24/7. Our favourite part about this hotel was the breakfast. It’s not buffet style but there’s freshly made eggs which they cook to your preference. You can choose your juice and have it refilled too. The bread is made fresh in house and it’s delicious with yoghurt and fruits provided all in a tray."

"The room was small and the bed was so high I couldn't sit on it. This is an apartment hotel, so there's basically no service and I couldn't find any staff. There's no phone in the room; you have to download WhatsApp to contact staff and communicate your needs. The restaurant was the same; the person taking orders was juggling multiple roles. I had to wait a long time to get someone to take my order, and then they disappeared after I placed it. One day, I needed someone to adjust the air conditioning (the instructions were in Portuguese and I couldn't understand them), and the person who showed up was the same one who took orders at the restaurant. They only replaced towels and emptied trash bags if I specifically asked; otherwise, no one bothered. I felt like there was absolutely no hotel service, which was really confusing. Even if it's an apartment hotel, it's still a hotel, right? How can it be called a hotel with no service? And the most crucial point: the price fluctuated wildly, by more than double. I booked for four nights, and the total price dropped by over 1000 [currency unit] initially, then dropped by another 1000+ just before check-in, which made me feel very uneasy. The hotel is relatively new and the decor is modern, but the service is practically nonexistent, leading to a poor experience overall."

"The overall experience of the hotel is very comfortable, the rooms are clean and tidy, the layout is warm and elegant, the bedding is soft and comfortable, and the quality of sleep is very good. The front desk service is warm and thoughtful, the response is timely, and the surrounding travel is convenient. Environmental sanitation is in place, the details are done very carefully, the price is good, and I will choose to stay next time I travel."

"The facilities and location were great. The downside was the construction work that kept us awake. It was two in the morning, and they were working with grinders, tools, and other heavy impacts."

"The hotel is very new. Although the exterior looks small, the rooms are surprisingly bright and spacious. There's no on-site parking, so you have to park in the garage under a nearby department store. The breakfast, however, is quite plentiful."

"The perfect base for a Lisbon trip, captivating in every way from service to cuisine! Choosing to stay at the newly opened Andaz hotel was the best decision I made for this Lisbon trip! From the excellent location and attentive service to the rave-worthy dining, the entire journey was filled with surprises and fond memories. First, let's talk about the service. From the moment I stepped through the door, every staff member displayed warm and professional Portuguese hospitality. Check-in wasn't done standing at a high-pressure counter; instead, I was comfortably seated on a sofa, sipping a glass of Port wine or sparkling water offered by the staff. The entire process was elegant and unhurried. At the front desk, the team members were not only incredibly warm and friendly but also meticulously attentive to guests' needs and conversation details. They'd proactively remember your soccer scores or where you traveled from, chatting with you like old friends, making you truly feel 'seen' rather than just another booking number being processed. Throughout my stay, inquiries about sightseeing and restaurant recommendations were answered patiently and thoroughly. The whole atmosphere was welcoming and professional. The entire hotel was also exceptionally clean and comfortable. After all, it's a brand new property officially opened on March 11, 2026, so all the hardware and linens were maintained at the most reassuring level. Staying in such a spotless space in the historic Baixa district, from every corner of the guest room to the iconic public spaces within the building, maintained incredibly high standards of cleanliness, making for an immensely comfortable stay. The ambiance was definitely a highlight of this stay. The hotel is housed in a former ancient bank building, now cleverly renovated, with artful blends of old and new evident everywhere. The guest room design incorporates numerous iconic Portuguese elements, such as cork decor, mosaic tiles, and mahogany, giving it a grand yet locally soulful feel. What was most impressive was that the rooms were equipped with Byredo bath products, a 55-inch high-tech TV, and immersive art installations, while the bathrooms were covered in natural stone reddish-brown tiles, revealing thoughtful touches everywhere. The hotel itself is located in the heart of Baixa, near the famous Augusta Street and Praça do Comércio. Pushing open the window, you can gaze at the Tagus River and São Jorge Castle in the distance. Strolling through the cobblestone alleys every day was an immersive cultural experience. Next, I must enthusiastically praise the breakfast. Dining at the Luzzi rooftop restaurant every morning was a true pleasure – the breakfast selection was incredibly diverse, offering buffet, American, or continental options. The quality of the freshly sliced Iberian ham, fresh fruits, and various local Portuguese pastries available at the buffet was exceptionally high! From traditional Portuguese egg tarts to freshly squeezed juices, every bite felt invigorating. Starting the day by enjoying a sumptuous breakfast with the gentle morning sun on the rooftop, overlooking Praça do Comércio and the Tagus River, was simply wonderful! Finally, I want to talk separately about dinner. The hotel's new Portuguese cuisine blends world flavors left behind by the country's centuries of Age of Discoveries. We specifically tried their seafood paella; the rice absorbed the essence of seafood and broth, with an authentic and rich texture that was not greasy at all, completely overturning our stereotype of mediocre hotel dining. Besides the paella, the menu also featured high-quality dishes like freshly caught fish wrapped in banana leaves and local octopus salad, perfect for pairing with local Portuguese Vinho Verde wine. Coupled with the live music at the rooftop bar and the panoramic city night view, the entire dining experience was incredibly romantic and memorable. In summary, if you're looking for a hotel in Lisbon that is impeccable from the check-in experience to the dining quality, and truly allows you to feel the local pulse and luxurious flair, Andaz Lisbon is an absolute excellent choice not to be missed!"

"An email will be sent to you a week before check-in to prepare for the guests, such as fruit, snacks, pillows, room decoration in European style, mineral water, bubble water every day, pillow requirements can be prepared in advance, breakfast according to the requirements of a five-star hotel for the guests, it is very convenient to go to the city center attractions, Continue to stay again Environment: Street view can be seen outside the room"