Lisbon Apartments

The room had a nice, relaxing atmosphere. I had requested a room with a bathtub, and had checked in advance which rooms had a bathtub, but unfortunately there were none available on the day, so I ended up with just a shower, which was disappointing. Other than that, it was very good.

Overall it was good, the waiters cleaned every day. The downside was that the mini kitchen was not designed properly and often bumped into each other. In addition, when I checked out, I paid 21 euros in cash for taxes and fees. After I returned home, my credit card was deducted another 21.09 euros. I have complained to Ctrip many times, but to no avail.

Room size and amenities are excellent. There is some drainage smell in the bathroom during my stay but the water pressure and temperature offset that part. It's important to have a nice shower and hair wash in Lisbon summer after going out everyday. The little kitchen and dining table is absolutely value-added. Location is fair though you could still walk to the city centre in 25 mins if you don't want to pay for transport Lots of breakfast options in the surrounding. During my 4-night stay, we came across with fire alarm in the midnight at 3am ish. Everybody went down stairs to find out what happened. As everything is digitalised, no guest is able to speak to a real person staff to find out what happened as the fire alarm keeps ringing for over 20 mins. The emergency sign along the stairs is not clear enough. We didn't know we by-passed ground floor already so we kept going down until we reached the car park which is 2 floors down the ground floor, ie. Basement. We had to go up again inside the car park and found the exit to the ground floor. Imagine if a fire takes place and it gets lots of smoke around, it's could be life threatening in such a situation. Some of the residents retrieved the booking confirmation email and found the emergency contact which led us to contact the property via WhatsApp and saying someone will be on site to find out what happened and whether it's safe to re-enter the building again. We got automated email asking us not to enter the building until it's clear what happened In about 30 mins, a guy from the fire alarm company arrived and turned the alarm off. He explained one of the rooms triggered that alarm. But the guest staying in the room was with the main group on scene and said she was sleeping when the alarm rang! No cooking or smoking inside the room at all. That guy re-assured it's safe to re-enter the building so it was about 4am when we back to our room. We couldn't sleep again given adter running up and down. So this is how it goes. The hardware of the room is perfect but if you want real person support at the time when tou needed it most, I'm not sure if that's your choice.

I had a great experience at this hotel. The atmosphere was very pleasant, and everything was extremely clean and well organized. The location is wonderful and close to everything, which made my stay very convenient. The service is fully digital, but it works very well and makes everything quick and practical. I highly recommend it and would definitely stay here again. 10/10!

Overall positive stay, but a concerning incident during the night. Comment: We thoroughly enjoyed our stay despite a major incident during the night. Pros: We were very lucky to be able to check in as early as 12:30 PM. The hotel staff was welcoming and professional. The room itself was perfect: very clean, modern, and very well-equipped (kettle, fridge, coffee machine, shower products, and functional air conditioning). Areas for improvement: Upon arriving in our room, it unfortunately hadn't been cleaned yet. I had to go back to the reception (about a 2-minute walk) to get the correct key, which was quickly resolved. However, our night was spoiled by a disturbing event: at 1:45 AM, someone started knocking insistently on our door and the surrounding area. As the neighborhood seemed a bit suspicious to us ('shady'), we were very scared and couldn't get back to sleep afterward. It's a shame, as everything else was impeccable.

They made up the room daily and provided fresh towels. It's in a safe area, close to a bus stop, and tram 28 is within walking distance. I stayed at number 63; it was uphill but manageable on foot, and the elevator worked well. There aren't many condiments beyond salt and sugar, but it's equipped with a microwave, dishwasher, oven, refrigerator, and a washer-dryer combo. The heating worked great, and the bathroom was spacious and nice. It was also quiet as it overlooked an inner courtyard. Check-in was easy, though early check-in didn't seem to be an option.

The hotel is very easy to find, and it's located in an old building with European characteristics. The room even has a washing machine and dryer, which is very convenient and you can easily buy some groceries at the supermarket and cook them yourself. It's very enjoyable, and the surrounding area is full of beautiful scenery!

I recently stayed at thisserviced apartment hotel in Lisbon and had a very pleasant experience. The location was excellent, close to public transportation, restaurants, and many of the city’s main attractions. The apartment itself was clean, modern, and well-equipped, with everything I needed for a comfortable stay, including a small kitchen and a spacious living area. Check-in and check-out were smooth and efficient. I especially appreciated the quiet atmosphere and the reliable Wi-Fi, which made it easy to relax or get some work done. Overall, this was a great place to stay, offering both the comfort of a home and the convenience of a hotel. I would definitely consider staying here again the next time I visit Lisbon.

I enjoyed staying there. It feels good being in that space. Very clean and efficient. In genera, my room was quiet, only in the coriander some times you can hear other gustes speaking. Since is close to the airport, you hear the airplanes too. Still I recommend this place.

I won’t recommend this apartment though it is only less than 10 mins walk from the Martim Moniz metro station and the city centre. The apartment is located at the back alley of some old buildings. There were a lot of homeless people and wanderers at both ends of the alleys. The most unacceptable thing was that the alley was stinky with the very bad smell of urine and garbage. Since the apartment is inside the alley that car cannot go inside, even we took Uber, we still need to walk 2-min from either end of the alley to the apartment. Unfortunately we were assigned with a room on the ground level of the 4-storey apartment. To be exact, the room was slightly below ground level, meaning that we could see the feet of the people walking on the street through the 2 windows of our room. It was also a bit noisy when people talked on the street, parked their bicycle right at the windows of our room. Obviously we couldn’t open our windows or curtains, meaning that it was like staying in a room without windows. We have asked for a change of room. Since we were staying there for 7 nights, we also didn’t mind to change for only a few nights in the middle of the stay, however we were not provided with any option to change our room even though we booked this apartment 4 MONTHS ago (not the last minute customers). Besides, the sound proofing of the apartment was bad. We could hear everyone talking outside. Since it’s the ground floor unit, there were more people passing by and going up to different floors and in and out the building, all sounds were quite annoying especially during the late night. Among the 7 nights, there were also 2 nights having some sorts of alarm in the mid nights for over 30 minutes. All these issues were very disturbing too. Adding to it, the bed and pillows of the apartment were too hard and not comfortable to us. We didn’t have any good sleep unfortunately. Nevertheless the interior of the apartment was fine, spacious and clean. Decoration was modern, daily house-keeping was also fine. There were aircon, washer and dryer, a basic coffee filter machines but not Nespresso coffee machine.