Business Hotels in Lisbon

We booked the room with lightshow, because we were curious about it. The show was nice and it was about 15 mins long that runs once a day at 10pm. You can also watch the show in the bar or on the TV and you really only need to watch it once to understand what it's about. Also it's important to book a room on the 2/3 floor to really enjoy the show, otherwise you would be looking down at it. We wouldn't book a room for the light show again because it doesn't worth the price difference, but for sure the hotel is very nice and the room is comfortable and for sure we will stay there again.

The hotel is average, the beds were average, the room was average, the experience was average, you get my point. You will not leave the site singing its' praises. Because we were in November, no air conditioning was available even though temperatures were in the mid to high 70s (f). The best we could do, was open the windows. The staff was no really ready for prime time, they had consistent problems with providing accurate and workable key cards, a pain, since they had two small elevators for a 8-story building in the heart of a business district. The bathroom in tub shower was actually a challenge and, essentially, dangerous. We ended up on the second floor and, to same time, took the stairs down to the lobby only to find that the door from the stairwell would not open, the door handle just turned and turned. I knocked on the door until someone in the lobby opened it. When I the front desk staff about a genuine fire hazard, they seemed to indicate they already knew about the problem. The breakfast was terrible, even by U.S. Express Hotel standards. Please, please find another location to stay.

The pros: -very close to metro station. - it was clean - I liked the friendliness of the staff - 24/7 reception - kettle, coffee maker in the room - the bed was comfortable and although the room was small i had everything needed The cons: -extremely thin walls, you could hear your neighbours conversations and peeing. -the room had a small window that I couldn't open and the view was on the corridor so you have to keep in blocked by curtains to avoid people looking at you. Which means, no natural light all stay - before my visit, I asked if the hotel if they can provide gluten free bread for breakfast, as I'm gluten intolerant, and they replied no. - the decor is cheap looking, this hotel pretend to be more fancy than it is in reality - shower doors didn't close properly, so every shower left me with flooding

Went for an old boys' weekend, we always try and choose a good hotel with plenty of facilities. This hotel is reasonably well situated but not as near the centre of Lisbon as we had thought. It looks like a typical concrete monstrosity from the outside but is however very clean and modern with very friendly and efficient staff. We spent some time at the rooftop bar! A good bar with excellent bar staff!! The only moan is that the so called swimming pool is really only for a dip and there are no sunbeds, the area is too small and we therefore did not use the pool. The hotel is a good 20 minute walk from the town centre and restaurants, etc. We would all recommend it however.

I love the location of the hotel, it is very central to the tourist attractions and also a lot of nice restaurants around the corner, make it very easy for tourist without transport. The front desk staff is very friendly and helpful. My room provide breakfast, while the spread is just good as it’s a boutique hotel which is fine for me. The room is as shown in the picture, nice, clean, smells good just the lighting a bit dimmed which I guess is normal for European hotel. The room is very good for me just that the hotel don’t provide complimentary bottled water which it should be a basic service by all hotels. Otherwise, everything is good.

Not a 4 star hotel - but adequate and functional Staff are 4 Star!! - Always willing to help. Heard several guests take it out on poor staff due to expectations of a 4 star standing. Very basic toiletries - a soap pump stuck on the wall and one glass in the bathroom No concierge to help with touristy stuff. They just hand out brochures Breakfast selection is poor - seems they are always having to fill up in little quantities - seems like they ration the food. Felt sad to even ask the staff to fill up Staff are 4 star! Ordered a limousine airport transfer. No limousine but a regular car smelling of cigarettes. Again no fault of the hotel staff. They did tell me driver is not associated with hotel. I think they should drop down a star or better the facility.

As it is said in the other comments, the rooms are very badly soundproofed... We were given a room on the street side, with a window that did not close properly, and as a result we slept very badly! We decided to leave after the first night, as there was only one room left that we did not want. After having had the MANAGER on the phone, we were told that we would be reimbursed (over 200€). Strangely my card was not working for the refund, ok, and that it was not possible in cash. We were then told that we would receive a transfer within 1 to 2 weeks... I have been waiting for 2 MONTHS! I have had no answer to my emails and on the phone, I'm clearly being pushed around. It's unacceptable, I work at the reception of a hotel in France, we refund our customers! ESPECIALLY when they promise us!!!!!! It's not only unprofessional but also dishonest. Comme il est dit dans les autres commentaires, les chambres sont très mal insonorisées.... On nous a donné une chambre côté rue, avec une fenêtre qui ne fermait pas bien, et du coup nous avons très mal dormi ! Nous avons décidé de partir après la première nuit, car il ne restait qu'une chambre dont nous ne voulions pas. Après avoir eu le DIRECTEUR au téléphone, on nous a dit que nous serions remboursés (plus de 200€). Bizarrement ma carte ne fonctionnait pas pour le remboursement, ok, et que ce n'était pas possible en liquide. On nous a ensuite dit que nous recevrions un virement sous 1 à 2 semaines.... Cela fait 2 MOIS que j'attends ! Je n'ai eu aucune réponse à mes emails et au téléphone, on me balade. C'est inacceptable, je travaille à la réception d'un hôtel en France, nous remboursons nos clients ! EN PARTICULIER quand on leur promet !!!!!! C'est non seulement non professionnel mais aussi malhonnête.

The room was clean and tidy and comfortable. The service is also good, the location of the hotel is very good, it is convenient to go anywhere

The room is large with 2 large and comfortable beds next to each other, the bathroom with shower is spacious with soft and large towels provided. The general cleanliness is very good, they changed our towels every day even though we didn't ask for it (a choice that I think is not very eco-friendly) There are some cafes nearby (we didn't include breakfast) and restaurants, the bus stop to the center is just a few steps away. The center can also be reached on foot with a walk of about 15 minutes. The Hotel has a covered parking lot at a cost of €19.00 per day, absolutely essential if you arrive by car since there are no other parking lots nearby.

The location of the hotel is outstanding. Although it is not in the old city or the bay, the transportation is convenient and there are many shops around, making travel convenient. The room facilities are average and have everything you need, but they are not luxurious. The hotel service is average. It rained heavily when we checked in. It's a pity that the hotel does not rent umbrellas