"Rain forest shower at the SPA is one of best shower room i experience in my life. Breakfast buffet is fantastic."

"This is the most expensive hotel in this trip to Egypt, more expensive than Sofitel Aswan, but except for the good breakfast and good service, I am not very satisfied with other things. 1. There is only a bathtub, no hand-held shower. 2. There is a musty smell when the room is opened, and the sound insulation is very poor, and the sound of the road outside can be heard clearly. I stayed at Le Meridien Airport Hotel before, and the sound insulation was not so bad. Maybe if you want to stay in this hotel, you must book a room with a pyramid view, so that you will not face the road. 3. There is no Chinese TV, but this is a common problem in Egyptian hotels, and there is no way to solve it. 4. The buffet is very rich, but the chefs have a bad memory. I asked for waffles and muffins, but they didn’t come after 20 minutes. I went to see them, and they immediately reacted and made them for me after a few minutes. It made me eat in a hurry, but the taste was good. Personally, I think this hotel is specially for viewing the pyramids, and other requirements are difficult to meet."

"Picture perfect hotel, it was my first night in Cairo, and I didn't even realize at the time how good I had it. Compared to other properties, even other Marriott group properties this one is above and beyond on food and service. Location is beautiful, they awarded me early check in and late check out. As a Titanium Elite they upgraded me to a beautiful room, though I did use a suite night award for it, but it was epic. Room service was very nice, indoor pool and outdoor pool very nice. Indoor pool is amazing just beautiful, feels like your swimming somewhere very unique. The spa facilities can use also the sauna, jacuzzi (many options) overall a great hotel, and would definitely stay again in Cairo. Wish I stayed longer. I will share to all my families and friends"

"If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a ”suspicious” item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt."

"This hotel is in an excellent location, opposite Cairo Zoo and downtown shopping area, Pyramids and Khan Al Khalil. Excellent customer services provided from everyone in the hotel. The hotel is extremely clean, workers cleaning around the clock. Excellent COVID protocol - swimming pool and service around the pool excellent. Breakfast excellent and staff very helpful, never keeping you waiting. Staff very friendly. I really loved my 5 days stay at the four seasons. "

"The hotel and staff were phenomenal. The reason I took one smile away for facility, was I wanted to get a pedicure and they gave a referral in the mall that was terrible. They should not refer anyone there; it was uncomfortably juvenile in the environment. I ended up leaving after waiting 30 minutes listening to workers talk, argue, show pictures on each other's phones. Other than that, it was an incredible experience. Khaled Abdelkhalek with the concierge was outstanding. He was taking care of every need. I booked 2 tours thru 4 Seasons with Marwa, she is on an entirely different universe, so intelligent, kind, intuitive, and I could keep going with praise. If you ever need a tour, she is the one for you!! I also had Mohammed as the driver, between Marwa and Mohommed, they are the dynamic duo. I feel so fortunate and honored to have met and been able to spend time with them. I had several hours to wait for my flight, so I sat in the lobby and had something to eat and drink, they were so accommodating. I do not recall if her name was Daliah or Liza but she was great. Took care of me and was very kind. I travel a lot alone, and it can be tricky sometimes, but the people at the 4 Seasons made it seamless and like home! "

"The stay at the ritz Carlton egypt hotel was more than good. We enjoyed the stay. It was unique. The service. The breakfast service and all its staff were wonderful. The reception service and the customer relations officers were all excellent and helpful. Thank you for receiving us. The wonderful reception."

"The room is clean, bright and comfortable, the lobby is grand, and it is 10-15 minutes away from the airport. It is recommended for friends who are catching a flight the next day or arriving in Cairo on the same day. There are large shopping malls and supermarkets within 10 kilometers, where you can shop. Breakfast can be ordered + self-service, which is quite exquisite, but there are not many varieties. The bed is very comfortable, and there is a foot mat under the bed."

"The environment is very good. I plan to consider staying there again next time I go on vacation."