Luxury Hotels in Sanya

Regret I haven’t booked Atlantis for the entire stay to be honest. It was 100 dollars more expensive than Crown Plaza, but boy it ended up being a great value for money! First, plenty of things to do for the entire family with aqua park, aquarium, kids adventures and swimming pools for adults. Second, cinema and aqua show kind of like cirque du soleil style. Third, access to imperial lounge made all the difference- was able to chill there and drinks and food are free. So ended up saving massively on food. Actually Atlantis was cheaper than Crown Plaza after all food costs added in. Fourth, personal butler service. Communicated via WeChat easily and answered all my questions instantly. Shout out to Marina doing a great job! Enough staff speaking both English and Russian. And all signs in the hotel in 3 languages - Chinese, Russian, English. Crown Plaza was not foreigners friendly at all. Eric was the only guy who spoke decent English there. Room service and other services were 100% Chinese. Good I speak basic Mandarin, otherwise would have been tough. The only disappointment was really closed pools for adults which made me purchase a cabana to be able to enjoy pool access in private and without much loud screams from kids etc. But was not such a big disappointment! I would stay here exclusively next time. Totally worth the money!

We thoroughly enjoyed our stay at the Ritz-Carlton. The rooms were spacious and comfortable, providing a perfect place to relax. The swimming pools were conveniently located near the rooms, offering a great spot to unwind and lounge in the sunshine. The beach, just a 10-minute walk away, provided a peaceful retreat with loungers on the sand, away from the resort’s hustle and bustle. The service at the hotel was exceptional, and we would like to highlight Minnie, who went above and beyond to assist us throughout our stay. She was always available to answer questions, make reservations, and even arranged a generous late check-out for us on our final day. Minnie is such an asset to the Ritz-Carlton team. We highly recommend this hotel and would love to return one day.

EXCELLENT ROOM, EXCELLENT SERVICES, EXCELLENT BREAKFAST! It’s one of the greatest experience ever! The chefs, the staff and the services were impeccable! We were frequent travellers and we were in awe by the scale of the hotel, the landscape, the design to details, we had one of the best stay ever! Kudos to executive chef Markus and chef Made of Babacoa, they provide us with extra care and hospitality! We were so blessed to know them! U have direct access to the beach and so many restaurants to choose from! We didn’t even leave to anywhere except to the duty free centre which is only 5 mins away. We love it so much!

Absolutely amazing experience at the MO! From the moment you arrive (and before even, when I called ahead,) the level of service is nothing short of excellent! Every single member of staff is polite, helpful, kind and really goes above and beyond! I had everything I needed and more, and at every step I was made to feel welcome. A few absolute shining lights: Alex at check in who was kind enough to upgrade my room to an Ocean View King, Nicky, Chloe and Ryan at the Sunset Bar were absolutely wonderful - and my poolside dining experience was beyond incredible! Caroline at Fresh (superb dining with the best view) Nick and Dennis at the pool bringing water, snacks and being very patient with my requests for the umbrella to be put up and down. Sunny at breakfast for a very warm welcome. Honestly - I’ve never had an experience like this - the attention to detail, the care, the kindness were just all excellent. The rooms are very comfortable and all amenities are provided for. The fruit plate was replenished and was so thoughtfully and beautifully presented. There are three pools to choose from, all idyllic. I ate at Fresh and the Sunset Bar, and both were amazing. The cocktails at the Sunset Bar are sublime! The breakfast is divine - definitely something for everyone: there are so many choices! The only slightly disappointing part was that swimming in the sea isn’t really encouraged. It’s very rocky and full of coral so not really a pleasant walk either, but the view is lovely. I visited after staying in Yalong Bay, and I will say it was nice to be in a quieter location. I will never forget this stay, and am looking forward to visiting again! Thank you, thank you to everyone at MOSAN!

Emily delivered exceptional service with a warm greeting at check in area, she also showed around the property and breakfast time and introduction to their facilities , at the end she also got me a gift as a surprise , thanks Kitty , highly recommended

This was my third time staying at the St. Regis. Eaton from check-in, was very friendly and informative about everything happening at the hotel. We traveled for a friend’s birthday so we booked the garden villa. We actually stayed in the exact same garden villa from a previous trip! Our garden villa was spacious and they provided us with a nice welcome snack and wine! Our butler Caroline, was very helpful throughout our entire stay and always made sure we had everything we needed. She was very kind and caring. Throughout the morning or day she would message to see if we needed anything or buggy service. She made sure our laundry was picked up and returned to us in a timely manner. She made sure we received a birthday cake! Our Ayi Parttime, was also very friendly and made sure to make special decorations for the birthday! Breakfast was very delicious with a wide variety of options and free flow champagne 🍾 David from Driftwood was very kind and helpful throughout our stay as well. Overall, the stay was very relaxing and I would stay again. Also, the Ocean and Sky Bar was a nice addition and provided a very relaxing environment to wind down at after a busy day at the pool! Chloe was very nice and made sure we had our drinks or anything we needed. Some things that need improving are: the garden pool villa has too many trees so there is not much exposure to the sun, the pool equipment (chairs and recliners) are out of date and need updating, the Ocean and Sky should have the band play later than 9pm on weekends (it was a great place to relax and chill with a drink but the live music stopped too soon). Besides that, I would recommend the St. Regis to anyone looking for a nice and relaxing holiday!

We were on holiday with a 5-year-old child, stayed at this hotel for one week. Very beautiful fundamental buildings with beautiful modern architecture and interior with a hint of the culture of a great country. The level of service corresponding to the hotel with a small minus typical for the whole country associated with the language barrier, mostly the staff does not speak English, a very beautiful bay and beach, but not quite comfortable arrangement of plastic sun loungers with umbrellas does not reach the level of the hotel. The hotel is not new, cosmetic repairs are required, in our presence the replacement of the terrace board in the children's pool area was carried out. A significant disadvantage of the hotel is the lack of the required number of places to eat, on the territory there are only three restaurants Chinese, European and a buffet (where breakfasts are served) with high prices that do not correspond to the quality. We got tired of it very quickly and went to our friends on holiday at the Ritz Hotel for dinner))) special thanks to Eileen who was in touch with us 24 hours and promptly resolved all our issues

Overall this time at the Rosewood Sanya was truly exceptional. As an avid admirer of the Rosewood brand, I was delighted to stay in one of their pool rooms. The attentive service of our butler, Nanncy, both during our stay and with her pre-arrival communications, was incredibly heartwarming. The breakfast spread was abundant and indulgent, while the infinity pool offered breathtaking views. However, the only minor drawback was the excessive softness of the bed. Nonetheless, I've already arranged with Nanncy to ensure firmer bedding arrangements upon my next visit. A truly memorable experience encapsulated in just a few words.

Always the best experience with JW MARRIOTT well management. We Had a great holiday here. Last year we stay here 10 days because of covid control. Hope it will never happen again. But anyway we are back here, i think the service is the best in HaiTANG wan.

It was a third time staying in Capella. This time with kids and it was great! It’s definitely the best hotel in the Sanya. We have a special requests for baby’s food and baby’s arrangements in the room, stuff was very helpful and nice. Special thanks to culturist manager Andrei, he was doing all the arrangements for us from check in to check out, was replying immediately on the messages. High end service. We definitely gonna come back