"There were a lot of small bugs in the room. There were a lot of bug wings on the bed. There were bugs crawling on the floor and bed. They even crawled on my legs. However, after I reported it, the staff immediately came to spray medicine and change the sheets. After sleeping for two nights, I still have some acne on my skin. The location and environment are really good. I hope to strengthen the pest control and disinfection work"

"The room was spacious with two bathrooms, perfect for traveling with kids and grandparents. The service was excellent; when our taxi dropped us off at the neighboring Bellmond, a welcoming staff member kindly escorted us to our hotel and even helped with our luggage all the way to our room. The service truly was impeccable, and having a dedicated butler made it even more personalized. Our room had a fantastic and expansive sea view. Unfortunately, due to overcast weather, we didn't get to see a spectacular sunset, but we were still very satisfied. The hotel is super close to the First Market, which was great for experiencing the lively night market. Lastly, I have to rave about the kids' club! It's on par with those professional play centers like 'Mouerbao' (referring to popular kids' play places). Many staff members supervise the children, allowing them to play independently. The food prices inside were also quite reasonable. Staying at this hotel and having access to such a great kids' club was incredibly good value; we spent three days playing non-stop. Highly recommended for families who want a relaxing stay while their kids have fun!"

"The front desk staff member was incredibly enthusiastic and kindly helped me with my numerous bags 😊. He was very friendly and helpful. Rooms are located in different buildings depending on the room type, but they're not far from each other. I stayed in building C, which was a mid-rise, and the elevator wait wasn't too long. The room had a fresh, clean style, and from the side of the balcony, you could even catch a glimpse of the sea near Coconut Dream Corridor, haha. The bathroom had a separate wet and dry area, and there was a small kitchen next to it, equipped with a spatula, bowls, a cutting board, knives, and a rice cooker. It was quite well-stocked, though you need to buy your own condiments. Although the weather wasn't great today, it was still better than rain – even a cloudy Dadonghai looks beautiful 😁"

"I stayed at the Four Seasons Haiting Hotel a few years ago, and it seems to be well-maintained. They've even added robots and a laundry room, which is a nice convenience. A big thank you to Manager Xiao Wang for arranging our room – the view was fantastic, highly recommend! The room was as spacious and bright as ever, the air conditioning was strong and cool, and my child loved the large bathtub on the balcony. Everything was excellent, the service was great, and the price wasn't high. I'll definitely be back."

"The hotel environment is fantastic, surrounded by lush greenery. The unique pool access room was very comfortable, and the hotel facilities are excellent. The staff are enthusiastic and welcoming, and it offers great value for money. My stay was wonderful, truly the king of value in Yalong Bay. They even have exclusive loungers on the beach, and the location is very convenient. Highly recommended!"

"After staying at the Sanya Dadonghai Hotel, my overall impression was excellent. The hotel is close to the beach, with plenty of shopping malls and dining options nearby, and convenient transportation links, making it a perfect spot for a vacation. The room was clean and bright, and the facilities were easy to use, ensuring a comfortable stay. The hotel service was a highlight; the staff were welcoming and attentive to guests' needs, which made this trip a wonderful memory."

"The hotel features European-style architecture, a beautiful lobby, and even massage chairs. On the first floor, you'll find a restaurant, a convenience store, a gym, and more. The breakfast is a delicious buffet offering both Chinese and Western options. I wanted to add another breakfast, and the lovely waitress at the restaurant told me it would be cheaper to purchase it through the hotel's **livestream**, which I did. It was a great deal. I stayed for four nights in a deluxe double room with a bathtub. The room was spacious and quiet, and it was cleaned daily. If needed, the cleaning staff would change the bed linens every day. The only minor drawback was that the bathtub in the room was a bit old. I brought my own bathtub cleaner and gave it a good scrub. A hot bath before bed was very relaxing. Most of the guests staying here were from Russia, and there were staff members who spoke Russian. Nearby, there are Summer Department Store and Big Pineapple Mall, and it's about 700 meters to Lulingkou (bus stop), making transportation convenient. Plus, there are various snack shops nearby, so dinner is easily sorted. My flight was late, so I wanted to extend my check-out by two hours. The kind lady at the front desk was very nice and helped me with the late check-out. Additionally, the hotel beds are quite firm, which is perfect for people with back pain or herniated discs. My mother, who has a herniated disc, found the hotel's firm bed incredibly comfortable, and I did too. The hotel offers great value for money, and I would definitely stay here again."

"The room matched the pictures perfectly – it was simply decorated but had modern and complete facilities, and everything was spotless. The service was excellent, and the location had convenient transportation. I would definitely choose to stay here again!"

"Overall, my experience was excellent, especially the top-notch service. It was the most astonishing trip I've had in the past five years. We stayed for two nights. We had booked a 180-degree sea view room, which was upgraded to an unbeatable sea view room. Besides the floor, there wasn't much difference between the rooms, though the balcony of the unbeatable sea view room was a bit larger. On our first day, we encountered a typhoon. It was my first time experiencing one, and it scared me. The floor-to-ceiling windows on the higher floors kept shaking, and the wind was howling. I was afraid they would collapse or be blown away, so I kept contacting the front desk and housekeeping for help. What shocked me the most was the service attitude of the hotel staff. If hotel management sees this, please make sure to commend all the staff who worked on the evening of July 3rd. Every staff member we encountered was incredibly proactive and dedicated to solving our problems. I don't know the specific names of the staff, and I can only vaguely remember their characteristics. All the following timestamps refer to the 3rd: 1. Around 19:20, housekeeping staff on the 17th floor were busy running around, helping every room with towels to block water. Also, the male manager in black on the 17th floor actively coordinated and resolved issues for everyone without complaint. 2. Around 19:40, the lady standing to the right of the front desk (a bit plumper than the other front desk staff) helped us switch rooms several times. She also proactively contacted someone to check for leaks. She was friendly and kept reassuring us, which made us feel at ease. 3. The red-haired housekeeping auntie on the 17th floor (who was a bit short) ran up and down for us to get a dehumidifier and contacted the AC repair staff. 4. The young man from the engineering department who repaired the AC stood outside in the typhoon to fix our door. He even called another person to help us with the repair – I really admire that. 5. Apparently, two gentlemen from the front desk delivered our room cards. One of them was particularly tall. He said there were too many guests waiting for the elevator, and he was afraid we'd be anxious, so he ran from the first floor to the 17th floor. I'm so grateful. I don't remember the other staff very clearly, but in short, thank you all for providing such excellent service. Because of you, whenever my friends and I visit Dadonghai in the future, we will choose The Harman. Whether it's during a natural disaster or normal times, I believe any hotel can encounter problems. We encountered many problems at the hotel, and they all happened on the same night. But the fact that all problems were resolved so well is, in my opinion, truly remarkable. There are at least 60 rooms on each floor, with guest rooms from the 6th to the 18th floor – you can imagine how many staff members are needed. I can confidently say that at any hotel or company, when so many customers encounter problems simultaneously, many staff members would also become an 'act of God.' No other business could be like The Harman that night, where all staff were proactive, enthusiastic, without complaint, endured fatigue, smiled, and were even more anxious than me to solve my problems. This is extremely rare. They even ran to find us. We faced many problems that night, and we sought help from over 10 staff members within three hours. But every single one of them possessed the highest quality expected of service personnel, even far exceeding other four-star and five-star hotels on regular days. If even one staff member had been angry or impatient with me, I wouldn't be as shocked as I am now. Having such a group of excellent, kind, and charming staff is truly the most valuable asset of this hotel. Thank you all for your service, and I hope the hotel is as kind to its staff!"