Luxury Hotels in Toronto

The hotel is quite nice! The CN Tower is outside the window, and the scenery is pleasant. Breakfast is included in the room rate. The meal fee per room is 124 Canadian dollars. If you order more food, you will need to pay extra, and tips will be calculated separately. Breakfast is also very rich, the avocado smoked salmon is particularly delicious, and the service is also very good! Of course we tip very well, basically 20%. The room service is also very satisfactory. The waiter will help you fold and put away the clothes you take off. Located in a busy city, shopping is also very convenient. Adjacent to the CN Tower and Lake Ontario, shopping in the city is also very convenient. There are also disadvantages. Compared with most similar hotels, it is still a bit expensive and not worth the money.

This place has it all. The service and valet parking was very easy to deal with. The rooms are big and clean. The lounge is very nice and comfortable. The gym, pool and hot tub are also great features. I recommend staying here.

A very good hotel with great service, sanitation and hardware. The price of hotels of the same level in North America is basically the same, much more expensive than that in China. Breakfast is not a buffet, it is all ordered.

Booked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative. The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived. I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.

When staying at the hotel, the front desk informed that all non-alcoholic beverages in the mini-bar are free because they have been prepaid. After that, bring some desserts. Someone knocked on the door at night, asking if a turndown service was needed. Before leaving, I was told that there are additional charges: facility charge $12, Neighbourhood Mktg $4.89. This is required upon check-in.