Best Kuala Lumpur Hotels

the place is quite hidden , but still it is easy to waze .. plus the location is superb for you to look for food and beverages as everything is so so near to the hotel .. The room is clean and the aircond is good !!

Our 3rd time here but this time we were disappointed with the check in process. We arrived a bit late, almost 10pm. There's no one at the reception 😕 we rang the bell, call the hotel but there's no answer. After 20 minutes, one guy came out of nowhere. Not even a single sorry, he gave us the key and the rest is history 😂 Other than that, this hotel will always be our favourite because near the eatery, also a walking distance to Titiwangsa station (MRT, star LRT and monorail).

I really enjoyed staying here and it was a comfortable stay for me. The staff were really friendly and helpful. I like how they provided with bottled water and could refill them at the lobby. The place was surrounded with good places to eat and also convenience stores. But maybe I wasn’t familiar with the place, so getting public transportation was a bit hard for me but could easily use Grab tho.

This is my solo trip to kl. Firstly, it is located near TBS. The most convenient point is there is a bus T560 can reach sungai besi lrt and can easily go to Bukit Jalil or to TRX. The hotel room impression is simple and tidy. It is good to have short term trip to kl.

Went there with my family and they gave us a room which are smelly (like real bad) ( the smell of a room that haven’t been used for like years, not only that even the pillow got black spot / fungus. And yes, the ceiling room also got fungus. Then we tried to stay there, but we cant, cause the room smells really annoying. At that point i’m just afraid of my skin breaking out. Then we complained to the receptionist and even she got shocked to see the pillow condition. So she offered us another room, which were better. And yeah ofc we agreed. After moving to another room, around 12 in the midnight, WE WERE WOKEN UP TO THE SOUND OF THE GUEST NEXT DOOR ARGUING. THE COUPLES WERE SHOUTING AND SCREAMING TO EACH OTHER. So we tried to call the reception but no one answered. We almost wanted to call the police lol. Imagine having to hear them shouting in the middle of the night for like 15 minutes. So yeah those were our experience of staying at this hotel 😭🤣 Overall : ⭐️⭐️

Was very excited when i booked this hotel, afterall it is Banyan Tree that we are talking about, and most importantly, it did not come cheap, so we thought the service would be exceptional. When we first arrived, the friendly porters helped us with our bags, as the front desk was up at the 53rd floor. The front desk guy who served us was very friendly as well. When we asked for a non-corner room, he told us it was not a corner room. But when we went up, it was a corner room. Upon entering the room, there was a very strong smell that lingered in the room and smelled like a room that was cleaned using a dirty mop. After calling the operator to inform about the situation, they did not come right away even after saying they would (this is my first encounter because usually other hotels have the practice of turning up right away when i called). We waited for a long time before we called again. But we had to wait again and decided to leave to inform the front desk of this situation before we went out for our activities. On the night itself, we requested for 2 extra pillows. The staff did not come even after 15-20 mins and so we had to call again and again (even though they said they would). The next morning, we had their breakfast. It was pleasant, but i would say the selections were not that widespread. However, the staff in the restarant were very proactive and friendly. Requested for late check out but the to 12.30pm. All in all, the waiting time for housekeeping was very slow. Sad to say, this hotel did not leave me a very good impression, and rather average, given the price we paid.

Travellers from Indonesia. Stay : 5 Night ( Early Jan 2025 ) Room type : Cool corner king room. I couldn't sleep well, our room was on the 15th floor, above a pub like a discotheque. On New Year's Eve, we heard very loud music from night until morning 😭 The hotel seemed to have made a mistake in giving us this room, because we came as a family, but were given a room where we couldn't sleep well everynight. The room size is approximately 50m2. standard room size. if you are a family with lots of stuff like us, this hotel is not hotel for that. the room size should be OK, but the room design is a bit complicated, so the room becomes cramped. This hotel bed is comfortable and soft, suitable for young people. Room with amazing view : front is twin towers and pool side. And right side view is KL tower. Breakfast : buffet, various types of food, good taste. Perfect location for shopping. across from suria klcc mall , twin tower and aquaria. Left side : Nasi Kandar open 24 Hours. I wont back stay here if im back as family trip.

This hotel is excellent. The rooms are compact but they have thought of everything with tv, tea and coffee, fridge. The bed was very comfortable with clean high quality bedding. The room and whole hotel were immaculately clean and housekeeping should be commended. It seems that the hotel has been recently renovated and has great communal area on the roof top as well as a fabulous air conditioned gyms with brand new cardio and weight equipment. The location is amazing, literally steps away from Sentral station and huge mall and is surrounded by restaurants both budget and high end. All staff we interacted with were very friendly and helpful. Great value, highly recommend

My stay at The St. Regis Kuala Lumpur was nothing short of extraordinary. From the moment I stepped into the stunning lobby, I was greeted with impeccable hospitality and a sense of sophistication that sets this hotel apart. The room was pure luxury – spacious, beautifully designed, and offering breathtaking views of the city skyline. The attention to detail was remarkable, with plush bedding, elegant decor, and state-of-the-art amenities. The signature St. Regis Butler Service truly elevated the experience, ensuring every need was met with seamless efficiency. Dining at the hotel was an absolute delight. From the exquisite breakfast spread to the refined fine-dining options, every dish was a culinary masterpiece. The attention to flavor, presentation, and service was unmatched. The hotel’s facilities were equally impressive. The pool area provided a serene escape from the bustling city, and the spa experience was incredibly rejuvenating. It’s evident that The St. Regis Kuala Lumpur prioritizes guest comfort and luxury at every turn. What made the experience truly unforgettable was the staff. Their warmth, professionalism, and attention to detail were impeccable. Every interaction felt personalized, making me feel like a valued guest throughout my stay. I would highly recommend The St. Regis Kuala Lumpur to anyone seeking a world-class hospitality experience. It’s the perfect blend of luxury, comfort, and top-tier service. I can’t wait to return!