Best Kuala Lumpur Hotels

I work in Lae on a fly-in, fly-out basis, staying in a small house adjacent to the Crossroads Transit Hotel. While the house has all the amenities one needs, working 12 hour days does not entice you to cook dinner. The Crossroads has a small bar, named as the Puk Puk Bar, which serves meals, engineered in the Hotel's restaurant. I have eaten there many times, with dishes ranging from Chicken Parmigiana, potato wedges, stir-fried veges, curries, and a variety of other dishes. They even used to have a Vietnamese Banh Mi on the menu, but fortunately that has disappeared (charging $15 for something that costs less than a dollar on the streets of Ha Noi). Which brings me to my point: there is no rationale to the pricing of each dish on the menu; all dishes range from PGK40 - PGK45 per dish, irrespective of the cost. Notwithstanding, the staff are friendly and attentive, and the food actually tastes ok. And the only options are to drive 10 miles to town if you want something to eat.

Our 3rd time here but this time we were disappointed with the check in process. We arrived a bit late, almost 10pm. There's no one at the reception 😕 we rang the bell, call the hotel but there's no answer. After 20 minutes, one guy came out of nowhere. Not even a single sorry, he gave us the key and the rest is history 😂 Other than that, this hotel will always be our favourite because near the eatery, also a walking distance to Titiwangsa station (MRT, star LRT and monorail).

Great location. Easy access to TBS station. Clean and the room provided Coffee and mineral water. I stayed a week and liked all the staff there…very efficient. Housekeeping was good, super clean rooms n towels.worth the price for sure.

The hotel is right on the roadside. There are a lot of food and convenience stores around. The front desk can speak Chinese. I'm not sure how far it is from the city center. I didn't go there. It's close to the TBS long-distance bus station. It's very convenient to take a Grab taxi. The room at this price Don't ask for so much. It's just small and old. Don't live in 203, 202, 204, 102, 103, or 104. It's very close to the road. It's hard to sleep at 12 o'clock in the evening. The bunk beds are very short. I'm 165cm tall and sit on the bed. It will hit your head, so you can stay here if you don’t have a budget.

Went there with my family and they gave us a room which are smelly (like real bad) ( the smell of a room that haven’t been used for like years, not only that even the pillow got black spot / fungus. And yes, the ceiling room also got fungus. Then we tried to stay there, but we cant, cause the room smells really annoying. At that point i’m just afraid of my skin breaking out. Then we complained to the receptionist and even she got shocked to see the pillow condition. So she offered us another room, which were better. And yeah ofc we agreed. After moving to another room, around 12 in the midnight, WE WERE WOKEN UP TO THE SOUND OF THE GUEST NEXT DOOR ARGUING. THE COUPLES WERE SHOUTING AND SCREAMING TO EACH OTHER. So we tried to call the reception but no one answered. We almost wanted to call the police lol. Imagine having to hear them shouting in the middle of the night for like 15 minutes. So yeah those were our experience of staying at this hotel 😭🤣 Overall : ⭐️⭐️

Never stayed with Banyan tree before, according to TRIP.com’s K.L. Top 6 luxury hotel list, I’ve choose this brand for my first ever time and it turns out it’s a bit disappointed. Services was definitely great, everyone were so friendly and helpful. The location was cool, hotel lobby had a lift and a bridge that linked to pavilion shopping mall. Con: safety awareness needs to be improved： On the 56/F, -There’s some broken conquers on the floor right at the edge of a table, where people very often stood there to take photos. -The stairs that walks to the outdoor dinning area are quite narrow, and there’s no lights or warning signs around it, it’s very dangerous to walk at the dark. Hotel itself looks quite new and clean but somehow A number of hardwares are not working properly in the room.

This hotel is excellent. The rooms are compact but they have thought of everything with tv, tea and coffee, fridge. The bed was very comfortable with clean high quality bedding. The room and whole hotel were immaculately clean and housekeeping should be commended. It seems that the hotel has been recently renovated and has great communal area on the roof top as well as a fabulous air conditioned gyms with brand new cardio and weight equipment. The location is amazing, literally steps away from Sentral station and huge mall and is surrounded by restaurants both budget and high end. All staff we interacted with were very friendly and helpful. Great value, highly recommend

Good location, nice & clean spacious room with ample of amenities. Beds are comfy with pillow selections. Good customer service & checking in & out is a breeze. The only downside is the buffet selections are limited. Hope they can add on more selections & change the menu daily to avoid the same food everyday. Other than that everything is good & it is worth staying . 👍

Excellent experience since the moment entered the W Hotel KL !!! how passionate and well trained team, Smart guy Emal at the Concierge, which the best Concierge we ever expected, the complete service including the room tour, perfect ! We are thrilled to be treated as VIP with upgraded room, Mr. Shaff, well balanced of professional and sense of humor :) Last but not least, the housekeeping team the gentleman and lady whom are doing very very very good and details job.