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Superb friendly counter staff, able to assist us and book grab on behalf. Location wise is between Aeon Bukit indah and sutera mall

Stayed for a night in Holiday Inn hotel as we sent the car for servicing at the workshop. There was a long line during check in even at 3pm. Rooms were not ready. But they did service recovery by giving free food at the restaurant near the lobby. Cleanliness wise was disappointing. There was blood stains on the pillow cover so I guess they didn’t even change the covers of the bed. Not to mention that the pillows smell awful. This is not my first time staying in holiday inn and I hope they improve their cleanliness standards. Holiday Inn, please look into this matter.

I was having a course there, so had to book the hotel for 2 nights. Here are some of my thoughts regarding my stay: Pros: 1. The staff at the counter were excellent. I reached earlier then check in time, so she offered to keep my luggage. 2. Managed to check in earlier. 3. Room was somewhat comfortable and spacious. 4. Location is good, near to eatery places and malls. 5. Food was acceptable. A good spread of heavy and light food. 6. Higher level rooms offer spectacular views of JB and the large windows accentuate that. Cons: 1. The hotel itself is pretty old and worn out. Need some or total refurbishment to compete with other hotels in the area. 2. Ironing equipment and area needs to be improved. 3. Amenities in the room are old. Didn’t have water kettle although coffee and tea sachets were provided. 4. The cafe afternoon tea service was too slow. Had to wait almost an hour to get my goreng pisang package and the taste was horrible. Didn’t get to use swimming pool and other amenities so I would have to reserve my comment. All in all, it was a pleasant stay and the price was affordable.

My booking was from the 27th of February to the 14th of March. Slightly more than 2 weeks at this hotel. Unfortunately, did not think to take any photos, but I will do my best to describe it. Firstly, I have to mention that I slept in 3 of their rooms in total. Secondly, I booked their rooms under a package deal that was offered at their hotel, and not online (880 for 10 days and something else for 5 days or something). I utilise those 2 deals for the Sakura room consecutively. Finally, I was there for an urgent home visit, so I am mostly not in the hotel or did not want to complain much while I was there. Room: relatively tidy at first glance. First room had some rust marks where the towels were kept, while the second room’s air con and toilet door were broken. I changed from the first room because the toilet got stuck and overflowed in the middle of the night, when there was no maintenance or cleaners. They were also happy to accomodate a second change when I pointed out the broken things in the second room Walls weren’t very clean, and the cleaners seem to cut corners in their cleaning (my hair sheds regularly, and while some parts of the floor were clearly swept, the toilet had some hair, the drain always had hair, etc). They can be prompt in taking trash out but I don’t really like to ask them to come and re clean the room after a long stressful day. This particular room has no windows, so can’t really say anything else. Also, at this budget price, no fridge. Customer service: staffs were very helpful and friendly at any time of the day. Also, staffs can speak English, which is super helpful. Location: if you have never been to Malaysia before or have never been to Johor before, I will just say that public transport isn’t the easiest in most parts of Malaysia. That said, download grab app, and it works great. Koho’s relatively central location means it’s just a few ringgit to most destinations, so great choice there. However, even though it’s central and next to a high way and a supper place, it’s relatively quiet in my room all the time. For the price, can’t really complain. Obviously, with all the issues, I can’t give it 5 stars but I will return again.

There is free parking which is good. Room and bed super clean. However needs a kettle, mini fridge to make it complete. Booked a room that stated it has window but they ran out of rooms thus got the one without windows which is really small. Really just need a kettle and mini fridge. Suitable for a night stay maybe. Hair dryer is almost as good as No hair dryer. This hotel has potential if the amenities are better. But overall a very clean place.

The room is very good, the surrounding environment is also good, the food court downstairs is not expensive, it's quite good. Especially Xiao Chen who received me was both considerate and professional, very good!

Small hotel, don't expect too much, after all, here is also passing by

Sadly noticed there is no housekeeping after 10 or 11pm . Another feedback is hotel location that is secluded n dark and round a corner. If traffic light can be installed before a bend, to encourage drivers to slow down would be safer for all crossing over the road