Four Points by Sheraton Hong Kong Tung Chung

Four Points by Sheraton Hong Kong Tung Chung Reviews

Four Points by Sheraton Hong Kong Tung Chung

9 Yi Tung Road, Tung Chung, Lantau Island, Islands District, Hong Kong, 999077, ChinaSee Hotel Details
Four Points by Sheraton Hong Kong Tung Chung
Four Points by Sheraton Hong Kong Tung ChungFour Points by Sheraton Hong Kong Tung ChungFour Points by Sheraton Hong Kong Tung Chung
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1 night

Guest Reviews

9.3/10
Great
5883 review
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.5
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All reviews(5883)
Positive reviews(5741)
Reviews with photos/video(1735)
Offers pick-up/drop-offs(1146)
Easy to get around(943)
Close to airport(828)
Nice sea view(619)
Delicious breakfast(486)
Friendly front desk staff(173)
Perfect for kids(138)
Delicious buffet(96)
Negative reviews(142)
Saan Choy
Traditional Room, 1 King
Stayed in Oct 2025
Couple
7 review
8.0/10
Very Good
Posted on Nov 7, 2025
Nice hotel to stay for my early flight next morning. Complimentary shuttle to airport 👍 Room is modern and spacious
Response from Property: 尊敬的 Saan Choy,感謝您就近日於香港東涌福朋喜來登酒店的入住給與了好評,很高興得知您對本次的入住體驗感到滿意。酒店地理位置優越,十分鐘可便利抵達香港國際機場、亞洲國際博覽會及港珠澳大橋,提供機場免費接駁巴士(每小時一班)及東涌地鐵站接駁巴士(每半小時一班),為您的每一段旅程提供便捷服務。再次感謝您選擇下榻本店,我們期待在不久的將來能再次為你服務。 — 賓客服務經理
Asuntah
Traditional Room, 2 Twin
Stayed in Oct 2025
Couple
3 review
8.0/10
Very Good
Posted on Nov 7, 2025
The room was a little bit small. Located near the airport but quite a distance from town. A few malls near the area like City Gate. There’s also a 7 eleven and restaurants opposite the hotel. If you prefer being near the airport, this can serve you but not holiday hotel. The Four Points is next to Sheraton hotel.
Response from Property: Dear Asuntah,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Guest User
Traditional Room, 1 King
Stayed in Sep 2025
Couple
31 review
9.5/10
Amazing
Posted on Nov 1, 2025
High level of comfort and utility, very spacious room, sometimes with a nice view. The hotel shares the building with its 5-star brother, so the infrustructure of the both hotels is at your disposal, and the diversity and qualty range of the dining options is really impressive. Frequent comfortable transfers to airport and near-by sightseing and shopping attractions can bring more flexibility to your stay
Response from Property: Dear Guest,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
BellyNg
Traditional Room, 2 Twin
Stayed in Sep 2025
Family
2 review
9.5/10
Amazing
Posted on Oct 31, 2025
Good strategic place if your itinerary is around Disney land and Lantau island sigh seeing. Hotel offers shuttle to n fro airport and TungChung MTR/ Citygate outlet, shop till you drop, but with a definite mode of transport back to the hotel 😉 Room is an absolute stunner. 💯
Response from Property: Dear BellyNg,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area.Guest Service Manager
Jo Keech
Traditional Ocean View Room, 2 Twin
Stayed in Sep 2025
Business traveler
3 review
10/10
Outstanding
Posted on Oct 30, 2025
We stayed for one night . Tooth brush and paste was provided . We had a room with the best view. Hotel shuttle to chung tung station for Kowloon than a short walk to west kowloon sation for the high speed . 100% recommend this hotel 👌
Response from Property: Dear Guest,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Shanika1010
Traditional Room, 1 King
Stayed in Aug 2025
Family
6 review
10/10
Outstanding
Posted on Oct 8, 2025
Beautiful hotel, friendly staff. I appreciate the crib provided for my baby. Would surely visit again
Response from Property: Dear Guest, Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
YYyiyi
Traditional Ocean View Room, 2 Twin
Stayed in Aug 2025
Booked for others
45 review
10/10
Outstanding
Posted on Sep 13, 2025
The front desk staff were incredibly friendly and welcoming. Breakfast was varied and nutritious, and they offer a free airport shuttle service. The hotel boasts beautiful surroundings and our room had an unbeatable ocean view. After an initial three-day stay, I was so impressed that I decided to book this Sheraton again for my final night. I contacted Ctrip to inquire about extending my stay in the same sea view room, and both Ctrip and the hotel coordinated quickly to arrange it. When I went to process the extension, the front desk staff seemed a little unsure of the procedure. However, the manager personally stepped in, efficiently processing my extension while patiently explaining the process to the staff for future reference, all while courteously addressing my concerns. This truly thoughtful service ensured my extension was handled swiftly and efficiently. I would definitely choose to stay here again! P.S. There's a French restaurant just around the corner downstairs that I highly recommend!
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6/10
Response from Property: Dear YYyiyi, thank you for your positive review of your recent stay at the Four Points by Sheraton Hong Kong, Tung Chung. We have passed your praise on to our front desk staff. Your recognition is a constant motivation for us to continue providing excellent service! We are very happy to have provided you with a wonderful stay and look forward to seeing you again! — Guest Services Manager
Alali🌏
Traditional Room, 2 Twin
Stayed in Aug 2025
Traveling with friends
16 review
9.5/10
Amazing
Posted on Sep 13, 2025
Getting to the airport the next day was very convenient, with an hourly shuttle service. The room had a good layout and offered a sea view. The tea restaurant just opposite was excellent, especially their morning breakfast, which was great value for money. It would have been perfect if the swimming pool next door could be shared, considering both hotels are under the Starwood umbrella and likely have the same owner.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your positive review of your recent stay at the Four Points by Sheraton Hong Kong, Tung Chung. We are pleased to learn that you were satisfied with your experience. The hotel is conveniently located just ten minutes from Hong Kong International Airport, AsiaWorld-Expo, and the Hong Kong-Zhuhai-Macao Bridge. We offer free hourly airport shuttles and half-hourly shuttles to Tung Chung MTR Station, ensuring convenient service for every step of your journey. Thank you again for choosing us, and we look forward to serving you again in the near future. — Guest Services Manager
M16287****
Traditional Room, 1 King
Stayed in Aug 2025
Family
28 review
10/10
Outstanding
Posted on Sep 10, 2025
The room was clean and bright, with a fresh and simple decor. The pleasant view of the buildings opposite, combined with the convenient station and restaurants downstairs, gave it a genuinely homely feel. It's incredibly convenient for a trip to Hong Kong Disneyland with kids; the taxi ride is affordable and, more importantly, quick. Compared to the three outdated and significantly overpriced hotels at Disneyland itself, this place offers a fantastic alternative.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your positive review of your recent stay at the Four Points by Sheraton Hong Kong, Tung Chung. We are pleased to learn that you were satisfied with your stay. Located in the heart of Lantau Island's commercial district, the hotel is just minutes away from attractions like Citygate Outlets, Ngong Ping 360 Cable Car, and Disneyland, making it easy to embark on a relaxing and enjoyable journey. Thank you again for choosing us, and we look forward to serving you again in the near future. —Guest Service Manager
nick
Traditional Room, 1 King
Stayed in Aug 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Sep 8, 2025
The complimentary shuttle bus to Citygate Outlets runs every half hour, which is incredibly convenient. While the room isn't huge, it's perfectly adequate and spotlessly clean. We even enjoyed a partial sea view! Besides the hotel's own restaurants, there are also local eateries and 'cha chaan teng' nearby, offering delicious food at very reasonable prices. I'd definitely choose to stay here again on my next trip to Hong Kong; it was a really good experience overall.
Original TextTranslated by Google
Response from Property: Dear Nick, thank you for your positive review of your recent stay at the Four Points by Sheraton Hong Kong, Tung Chung. We are pleased to hear that you were satisfied with your experience. The hotel is conveniently located just ten minutes from Hong Kong International Airport, AsiaWorld-Expo, and the Hong Kong-Zhuhai-Macao Bridge. We offer free hourly airport shuttles and half-hourly shuttles to Tung Chung MTR Station, ensuring convenient service for every step of your journey. Thank you again for choosing us, and we look forward to serving you again in the near future. — Guest Services Manager
Guest User
Traditional Room, 1 King
Stayed in Sep 2025
Business traveler
11 review
10/10
Outstanding
Posted on Oct 26, 2025
Hotel near the airport. Clean and nice room. Good customer service
Response from Property: Dear valued guest,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
katdprimacio
Traditional Room, 2 Twin
Stayed in Aug 2025
Family
9 review
10/10
Outstanding
Posted on Sep 4, 2025
✔️Close to the airport ✔️Hotel has free shuttle bus service from the airport and going go the hotel (vise versa) ✔️Hotel has free shuttle service to the MTR Tung Chung Station ✔️ 1 station away from Disneyland ✔️ MTR Tung Chung Station is walking distance to City Gate outlet shop ✔️ Close to Ngong Ping
Response from Property: Dear Guest,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Jon_28
Traditional Room, 1 King
Stayed in Jul 2025
Couple
4 review
10/10
Outstanding
Posted on Aug 28, 2025
Very convenient for us. Well organised. And nice location. I live the scenery and not too crowded area.
Response from Property: Dear Jon_28,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Josh_i
Traditional Room, 2 Twin
Stayed in Jul 2025
Family
10 review
9.5/10
Amazing
Posted on Sep 11, 2025
A wonderful stay at the Four Points by Sheraton. I was very grateful for the upgrade to a Seaview room. The service here is top-notch. The concierge team was extremely helpful with my luggage and even proactively offered an umbrella on a rainy day. The complimentary shuttle to the train station and airport was incredibly convenient and reliable. The staff's attention to detail and commitment to guest comfort is evident. I would definitely stay here again.
Response from Property: Dear Guest, Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Guest User
Traditional Room, 2 Twin
Stayed in Jul 2025
Business traveler
2 review
10/10
Outstanding
Posted on Aug 14, 2025
A hotel from the movies, a huge room with a sea view, a hot drink station, there was a small problem with the electricity, they immediately treated us to a very rich breakfast, it's hard to describe how much quality there is in one place
Response from Property: Dear valued guest,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team