To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.9
Service4.1
Cleanliness4.3
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All reviews(251)
Positive reviews(243)
Reviews with photos/video(65)
Awesome rooms(35)
Great location(33)
Convenient location(18)
Loved the view(17)
Large rooms(17)
Amenities were average(10)
Tasty food(6)
Perfect for business trips(5)
Negative reviews(8)
Michele98
Deluxe King Room Tower A
Stayed in Mar 2025
Couples
1 review
5.0/5
Outstanding
Posted on Apr 13, 2025
Love the view from my room. The receptionist was friendly. Everything is just great until the day I check out, no problem at all.
Shenn
Deluxe Twin Room Tower B
Stayed in Feb 2025
Business travelers
12 review
3.7/5
Posted on Mar 15, 2025
The food in the hotel's Chinese restaurant on the 1st floor was a bit salty. The hotel's breakfast not much variety. The room was quite big and the toilet lighting was a bit dark. ๐
Nicholas WC
Deluxe Quadruple Room
Stayed in Jan 2025
Business travelers
57 review
4.7/5
Amazing
Posted on Apr 12, 2025
My usual choice of hotel in Sibu, comfortable, spacious, quiet, includes complimentary indoor parking.
Davis Ooi
Deluxe Twin Room Tower B
Stayed in Mar 2025
Business travelers
63 review
5.0/5
Outstanding
Posted on Apr 16, 2025
Modern and comfort hotel located at the city center of Sibu
TJWW
Deluxe Quadruple Room
Stayed in Dec 2024
Family
5 review
4.0/5
Very Good
Posted on Feb 1, 2025
Hotel was located in the town area of Sibu, so it was close to a lot of amenities.
Guest User
Deluxe King Room Tower B
Stayed in Nov 2024
Couples
24 review
4.5/5
Great
Posted on Dec 28, 2024
We stayed in Tower B for two nights to attend wedding function. Room comes with a good view of Rajang River. Our room was with key card and nice view ,whereas we saw a friend's room in Tower A which is using a key, no view and older toilet ( water easily collected around bathtub and spilled on toilet follow while showering causing toilet to be wet), and thinner bath towel provided.
Although our room only comes with 2 pillows and no ironing board , but it was provided free upon request by room service.
Hotel has a hair salon conveniently located inside, and surrounded by food eateries.
CHUN KEAT
Deluxe Twin Room Tower B
Stayed in Jan 2025
Business travelers
54 review
4.2/5
Very Good
Posted on Feb 14, 2025
Room clean and everything is good, reception staff very friendly.
Weng Thim
Deluxe Twin Room Tower B
Stayed in Nov 2024
Family
15 review
4.5/5
Great
Posted on Dec 21, 2024
Hotel in near the Larang River and in the downtown. Walking distance to many places of interest.
Have a wonderful stay in Kingwood Hotel.
Ryan Then
Deluxe Single Room Tower A
Stayed in Nov 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Clean and cozy hotel for stay in Sibu. Although itโs a little old but itโs well maintained. Itโs also walking distance to many attractions and food around the area.
Hansel Koh
Deluxe King Room Tower A
Stayed in Dec 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Everything was okay. Convenient as it is in town. Breakfast is ok
Khairulnaim Zukri
Deluxe Twin Room Tower A
Stayed in Oct 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Nov 9, 2024
The hotel was excellent, offering a wide variety of food choices. Additionally, you have the option to book a room with a view of the Rajang River. It's also within walking distance of Sibu's main attractions, such as Dataran Tun Tuanku Bujang.
Anonymous User
Deluxe Twin Room Tower A
Stayed in Nov 2024
Travel with friends
37 review
4.0/5
Very Good
Posted on Dec 14, 2024
Very convenient location the room is big enough the staffs is helpful
Amy
Deluxe Quadruple Room
Stayed in Feb 2025
Travel with friends
2 review
2.5/5
Posted on Apr 13, 2025
I had a disappointing experience during my stay at this hotel. The bathroom door knob was broken, and the shower head didn't work properly, causing water to spill out of the bathtub. The kettle provided was rusted, which is completely unacceptable. We booked a room for four people, but only received two sets of toiletries and two towels, which is inadequate. Additionally, the reception staff appeared untrained and unprepared for a five-star establishment. Overall, I would not recommend this hotel.
Guest User
Deluxe Twin Room Tower A
Stayed in Aug 2024
Business travelers
210 review
4.7/5
Amazing
Posted on Sep 30, 2024
The hotel is located centre of the Sibu city. Although the hotel and its facilities look old, however they maintain the cleanliness and the room is spacious. You see good view of the river in front of the hotel. The restaurant food is nice and good, very authentic. Basically this hotel can be further improved.