Crowne Plaza Newcastle - Stephenson Quarter Reviews
Crowne Plaza Newcastle - Stephenson Quarter
Hawthorn Sq, Forth St, Newcastle, NE1 3SA, United KingdomView Hotel Details
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Crowne Plaza Newcastle - Stephenson Quarter Guest Reviews
4.6/5
Great
64 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(64)
Positive reviews(61)
Reviews with photos/video(9)
Awesome stay(23)
Friendly staff(13)
Awesome rooms(12)
Clean and tidy(10)
Large rooms(10)
Convenient location(9)
Easy to get around(8)
Close to train station(7)
Negative reviews(3)
Anonymous User
1 Queen Standard with Separate Bath
Stayed in Feb 2025
Travel with friends
1 review
4.2/5
Very Good
Posted on Mar 10, 2025
The hotel was absolutely amazing. The room was very clean and the breakfast was superb. The location was very good. We were very satisfied with everything. One thing that we need to point out was the politeness of one of the receptionists at the hotel. We were not treated politely, which was disappointing considering the standard of the hotel. But everything was nice. I suppose it wasn't directly related to the hotel, but it was just that specific staff member that did not not really meet the standard of an IHG hotel.
Jack and Paige
1 Queen Bed Standard Double Rain Shower
Stayed in Apr 2024
Couples
23 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Staff on front desk was absolutely lovely, was able to check us in early. Gym was good size, pool was busy as they also sell day passes I think but still plenty space. Room was clean along with the whole hotel. Only complaint was that breakfast was astronomical (£20pp) especially for Newcastle, I would recommend taking the short walk into town for breakfast instead
Guest User
Accessible Standard Queen Room
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 5, 2025
Amazing experience, the room is very comfy and clean staff also very nice
Guest User
1 Queen Standard with Separate Bath
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Very clean hotel with excellent service and a very tasty breakfast.
wardsathome
Standard Queen Room with Lounge Access
Stayed in Jan 2024
Couples
1 review
4.7/5
Amazing
Posted on Feb 17, 2024
Booked a club room for£10 more than standard through Trip.com
Great service. Room and facilities and views
Free food and drink in lounge 17:30-19:30
Wow!!!
Guest User
1 Queen Bed Standard Double Rain Shower
Stayed in Nov 2023
Solo travelers
2 review
4.0/5
Very Good
Posted on Jan 17, 2024
It was a good stay without issues. The location of the hotel was great.
Guest User
Accessible Standard Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Excellent. Really modern. Great location.
Guest User
Standard Room
Stayed in Jan 2024
Travel with friends
1 review
1.0/5
Posted on Feb 16, 2024
Absolute scam they charged my card even though I called before the check in time to change the date I will never use this company again and will be using social media on which I have over a million followers to replay the scam. I will also be reporting the fraud to my credit card company.
Wi_Issara
Accessible Standard Queen Room
Stayed in Dec 2023
Family
15 review
4.0/5
Very Good
Posted on Jan 8, 2024
Good location
Christopher Behrens
1 Queen Bed Standard Double Rain Shower
Stayed in Dec 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jan 13, 2024
Great location, fantastic price, rooms are great, plus a good selection of leisure facilities
Shahzeb
Junior King Suite withLounge Access
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Great for couples, family or business visits. The lounge has free canapes and free drinks including alcoholic beverage. Pleasant stay !
Guest User
Standard King Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
We had excellent time
Zenobria
1 Queen Bed Standard Double Rain Shower
Stayed in Oct 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Lovely hotel very close to the train station. The swimming pool, jacuzzi and steam room were very good. All the facilities were clean and of high standard. We didn't have breakfast there so can't commenet on the food.
Guest User
1 Queen Standard with Separate Bath
Stayed in Feb 2023
Couples
2 review
5.0/5
Outstanding
Posted on Mar 12, 2023
Booked for my daughter and her boyfriend for their 20th birthday celebrations. They had a lovely stay and told me everything was perfect
1Alexis
1 Queen Standard with Separate Bath
Stayed in Dec 2023
Couples
1 review
4.7/5
Amazing
Posted on Apr 17, 2024
To be fair it's a very nice hotel for a weekend get away