Crowne Plaza Newcastle - Stephenson Quarter Reviews

The hotel was absolutely amazing. The room was very clean and the breakfast was superb. The location was very good. We were very satisfied with everything. One thing that we need to point out was the politeness of one of the receptionists at the hotel. We were not treated politely, which was disappointing considering the standard of the hotel. But everything was nice. I suppose it wasn't directly related to the hotel, but it was just that specific staff member that did not not really meet the standard of an IHG hotel.

Staff on front desk was absolutely lovely, was able to check us in early. Gym was good size, pool was busy as they also sell day passes I think but still plenty space. Room was clean along with the whole hotel. Only complaint was that breakfast was astronomical (£20pp) especially for Newcastle, I would recommend taking the short walk into town for breakfast instead

Amazing experience, the room is very comfy and clean staff also very nice

Very clean hotel with excellent service and a very tasty breakfast.

Booked a club room for£10 more than standard through Trip.com Great service. Room and facilities and views Free food and drink in lounge 17:30-19:30 Wow!!!

It was a good stay without issues. The location of the hotel was great.

Excellent. Really modern. Great location.

Absolute scam they charged my card even though I called before the check in time to change the date I will never use this company again and will be using social media on which I have over a million followers to replay the scam. I will also be reporting the fraud to my credit card company.

Good location

Great location, fantastic price, rooms are great, plus a good selection of leisure facilities

Great for couples, family or business visits. The lounge has free canapes and free drinks including alcoholic beverage. Pleasant stay !

We had excellent time

Lovely hotel very close to the train station. The swimming pool, jacuzzi and steam room were very good. All the facilities were clean and of high standard. We didn't have breakfast there so can't commenet on the food.

Booked for my daughter and her boyfriend for their 20th birthday celebrations. They had a lovely stay and told me everything was perfect