Nap Hella Inn

(1) The slogan is something like “future living,” but the location there don't even match the past. Many service provider in Asia post photoshopped images, and the true situation is different. The pictures speak for themselves. (2) The location is a 2-room apartment, not more, not less. Everything they offer as Nap Hella Inn at trip.com does not exist there—only the 2 capsule rooms, which means they are also deceiving trip.com. The rooms are 20 m² each (measured) and there are 12 beds per room in the form of capsules. That means 24 guests in a 2-room apartment. Two air conditioners per room and a ventilator in the capsule hanging (why would somebody need 2 air conditioners and a ventilator in each capsule in a 20 m2 room? You can guess the answer yourself) and no windows—there are no windows in the entire apartment—fresh air? Not a chance! (3) There are no free lockers, so people understandably put their suitcases in the living room because they don't want to pay the extra 35 HKD for a locker. Just imagine the chaos that ensues when guests want to change their clothes. (4) There are two women who live there each in one of the rooms and make the cleaning. Either they run the whole thing or they live for free and make the cleaning – either way! (5) This simply cannot be legal! In no country in the world should 24 guests stay in a 2-room apartment under this curcumstances and pay over 300 HKD/ night – trip.com should not support this by listing it there. After all this, it's not even comfortable to sleep there - take a look how thin the mattress is in one of the pictures (if that's even a mattress). (6) I thought trip.com had conditions for listing properties. Only those who run a fair business should be supported!

The worker was genuinely kind and incredibly helpful. The facilities, however, were subpar. There was only one proper accessible shower, and the other required walking through a toilet area - meaning anyone using the toilet could access the shower. Space was extremely tight overall, so it’s not ideal for anyone who values comfortable room to shower or do anything that requires a bathroom. Very very tight space in the bathroom area, however they provided free toothbrushes and earplugs. The lobby and rooms were well set up with head towels and clean blankets in the bedroom, and the Japanese-style lobby was a pleasant touch. The lockers were secure with keypad access. I do recommend this if you intend to stay for one night as there’s a convenience store below, easy access to the MRT, very close proximity to the water front, and a Starbucks within 5 minutes walk.

The staff is very sweet and welcoming. The location is also very close to the station. The capsule is just perfect it has dim lights, charging ports, do not disturb signs and it’s super clean. The bathrooms have hair dryers, give you health kit. It’s just perfect. However, to store the luggage you need to what’s app them and pay 55 HKD via the link they sent.

Excellent location. Convenient solution. Sleeping boxes have a proper space, light, temperature and not noisy.

Not bad, good location but hard to find within the building, self-check in machine can be iffy and the room card was iffy too, had to call their helpline to get the password for the door for entrance

Great location, near many popular places. But the soundproofing very bad.