JEN Hong Kong by Shangri-La
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1 room, 2 adults, 0 children
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JEN Hong Kong by Shangri-La
No.11 of 4-Star Select Hotels in Hong Kong Island
No.508 West Queen's Road, Sai Wan, Central and Western District, Hong Kong, China
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We Price Match
Last booked 9 hrs ago
Highlights
Superb views
Sparkling clean
Delicious breakfast
Excellent service
Ideal locationShow more
Amenities
Sunbathing area
Private parking
24-hour front desk
Luggage storageFree
Bar
2 Restaurants
Cafe
Taxi booking service
All amenities
Property Description
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.
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9.0/10
The Jen is always a treat! Good location and comfortable rooms!
All 1,482 reviews
Surroundings
Metro: The University of Hong Kong
(<100m)
Metro: Sai Ying Pun
(750m)
Airport: Hong Kong International Airport
(34.1 km)
Train: Hong Kong West Kowloon Station
(6.8 km)
Landmarks: Hong Kong Tramways (Ding Ding)
(210m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Club Harbour View Queen Room
1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
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4
Superior Twin Room
2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe City View Twin Room
2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe Harbour View Queen Room
1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Club Harbour View Twin Room
2 Single bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Club Suite
1 Queen bed
43m² | Floor: 23-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Harbour View Twin Room
2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
5
Club Mountain View Room
1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe City View Queen Room
1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe Harbour View Room
2 Single bed or 1 Queen bed
21m² | Floor: 18-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Superior Room
1 Queen bed or 2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Superior Queen Room
1 Queen bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe City View Room
1 Double bed or 2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
1,482 reviews
Verified Reviews- Cleanliness9.1
- Amenities8.7
- Location9.1
- Service9.0
Average for similar properties in Hong Kong
robben1a
August 21, 2025
除了房間因為臨近馬路，晚上睡覺有點噪音，畢竟是20年前裝修的房間，其它都沒踩雷。
位置優越，香港大學地鐵站下來走不到200米就到，周圍配套設施齊全，餐飲/購物都有。
走個幾百米就到海邊，可以看看海景。
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Guest User
August 20, 2025
保潔很認真，熱情！房間太吵，晚上對睡眠影響很大
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Guest User
August 20, 2025
港大旁邊，探望孩子很方便，周邊都是居民區，生活便利，設施有的陳舊，但還比較乾淨
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Guest User
August 19, 2025
酒店位置很方便，機場有A10直達，地鐵口也很進去，樓下就有美心，7-11，樓上，萬寧等等。酒店是老酒店，但是維護的很好，衞生打掃的也很乾凈！有配一次性拖鞋，牙刷，牙膏，還有數據線，就是沒有礦泉水。
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MaDavid
August 18, 2025
Jen 酒店地理位置很方便，就在地鐵站旁邊，很適合短租。每次來香港都會選擇Jen，酒店餐廳的馬來菜很有名很美味，有空推薦嘗試
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Qingyuanxuzhu
August 18, 2025
服務還不錯
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Xiaoludeerdadada
August 17, 2025
香港大學旁邊，很新，很不錯
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Zhixinliulianduoduo
August 14, 2025
就在港大附近，工作人員很友善
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Huazhuzhu
August 13, 2025
環境：就在香港大學地鐵站B2出口過對面馬路就到；周邊很多吃飯和購物地方，有茶餐廳有惠康；還有校園逛逛和爬山；一站地鐵就到海邊
設施：隔音還可以；雖然是傳統裝修，但保養的不錯；起碼沒那種陳舊味道；配置了凈水器和空氣凈化設備，還有一次性拖鞋，一次性用品；床墊舒服，床上用品乾淨；就是沒淋浴地方，浴缸有點不方便；馬桶不是智能；吹風機是傳統的，難吹一點；
衞生：乾淨
服務：前台接待主動有耐心，主動拿行李；遲了回去也能協調延遲退房；清潔阿姨也很禮貌主動；
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Services & Amenities
Most Popular Amenities
Sunbathing area
Private parking
Additional charge
24-hour front desk
Luggage storage
Free
Bar
2 Restaurants
Cafe
Taxi booking service
Conference room
Business center
Wake-up call
Wi-Fi in public areas
Free
Bar
2 Restaurants
Cafe
Conference room
2 Restaurants
Lobby Bar and Lounge
Style: A la carte
Cuisine: International
Cafe Malacca
Style: A la carte
Cuisine: Asian
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, HK$50.00 (approx. €5.52) Hourly. Reservation needed.
Private parking
Additional charge
Valet parking
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Food & Drink
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Sunbathing area
Public Areas
Non-smoking floor
No smoking in public areas
Elevator
Cleaning Services
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for Children
Children's slippers
Business Services
Postal service
Fax/copying service
Multimedia display system
Conference room
Business center
Accessibility
Accessible rooms available
Safety & Security
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–17 years old | HK$262.00 (approx. €28.89) per person |
Adult | Buffet:HK$262.00 (approx. €28.89) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of HK$800.00 (approx. €88.21) is charged.
Deposit Payment MethodsThis property accepts cash, third party payment services and credit cards
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1999
- Renovated: 2008
- Number of Rooms: 283
Phone:+852-29741234
Email:reservations.hjhk@shangri-la.com
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.
Frequently Asked Questions
What is the cancellation policy for JEN Hong Kong by Shangri-La?
The cancellation policy for JEN Hong Kong by Shangri-La varies depending on the type of room and booking conditions.What is the cancellation policy for JEN Hong Kong by Shangri-La?
What are the check-in and check-out times at JEN Hong Kong by Shangri-La?
Standard check-in time at JEN Hong Kong by Shangri-La is 15:00 and check-out time is 12:00.What are the check-in and check-out times at JEN Hong Kong by Shangri-La?
Does JEN Hong Kong by Shangri-La provide breakfast?
Yes, Breakfast is offered at JEN Hong Kong by Shangri-La. Breakfast option(s): Western, Chinese, Asian. Does JEN Hong Kong by Shangri-La provide breakfast?
Can I bring my pet inside the JEN Hong Kong by Shangri-La?
As much as we love pets, unfortunately, we are unable to accommodate them in JEN Hong Kong by Shangri-La.Can I bring my pet inside the JEN Hong Kong by Shangri-La?
Is there a restaurant at JEN Hong Kong by Shangri-La?
Yes, JEN Hong Kong by Shangri-La offers on-site dining. You can enjoy a variety of International, Asian dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at JEN Hong Kong by Shangri-La?
How far is the JEN Hong Kong by Shangri-La from the closest airport?
The closest airport is Hong Kong International Airport, and it is about 29 mins from hotel by car (34.1 km).How far is the JEN Hong Kong by Shangri-La from the closest airport?
Is airport shuttle service offered by JEN Hong Kong by Shangri-La ?
No, the JEN Hong Kong by Shangri-La doesn't offer airport transfer services.Is airport shuttle service offered by JEN Hong Kong by Shangri-La ?
About This Property
| Nearest Airport | Hong Kong Intl. Airport |
|---|---|
| Distance to Airport | 42.55KM |
| Nearest Train Station | Hong Kong West Kowloon Station |
| Distance to Train Station | 6.75KM |
| Nearest Subway Station | The University of Hong Kong |
| Distance to Subway Station | 0.53KM |
| Average Price From | EUR231 |
| Hotel Star Rating | 4 |