JEN Hong Kong by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hong Kong
JEN Hong Kong by Shangri-La
No.508 West Queen's Road, Sai Wan, Central and Western District, Hong Kong, China
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JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.Show More
We Price Match
Last booked 19 mins ago
Highlights
Superb views
Sparkling clean
Delicious breakfast
Ideal location
Top local pickShow More
Amenities
Executive lounge
Sunbathing area
Outdoor swimming poolFree
Gym
Private parking
24-hour front desk
Luggage storageFree
Bar
All Amenities
Property Description
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.
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4.5/5
GreatGo to HKU with your kids for the anniversary celebration. Excellent location
All 1,274 Reviews
Surroundings
Metro: The University of Hong Kong
(<100m)
Metro: Sai Ying Pun
(750m)
Airport: Hong Kong International Airport
(34.0 km)
Train: Hong Kong West Kowloon Station
(6.5 km)
Landmarks: Hong Kong Tramways (Ding Ding)
(210m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Club Harbour View Queen Room
1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
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4
Superior Twin Room
2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe City View Twin Room
2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe Harbour View Queen Room
1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Club Harbour View Twin Room
2 Single bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Club Suite
1 Queen bed
43m² | Floor: 23-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Harbour View Twin Room
2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
5
Club Mountain View Room
1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe City View Queen Room
1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe Harbour View Room
2 Single bed or 1 Queen bed
21m² | Floor: 18-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Superior Room
1 Queen bed or 2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Superior Queen Room
1 Queen bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe City View Room
1 Double bed or 2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
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Guest Reviews
4.5/5
Great
1274 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.3
- Location4.5
- Service4.5
Average for similar properties in Hong Kong
AI Summary
The rooms have comfortable, spacious layouts and high-quality amenities. Guests appreciate the friendly, attentive staff and convenient location near the MTR station and local amenities. Cleanliness is consistently praised.
Guest User
March 18, 2025
位置好，交通便利，職員令人賓至如歸
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Guest User
March 16, 2025
Go to HKU with your kids for the anniversary celebration. Excellent location
Original TextTranslation provided by Google
Guest User
March 16, 2025
1. Transportation: The hotel is right outside the Hong Kong University Station, and it is convenient to go anywhere, including Central and St. Kennedy's.
2. The cake shop, tea restaurant, and old neighborhood noodle shop downstairs are all delicious and reasonably priced.
Original TextTranslation provided by Google
Yuming Cui
March 15, 2025
The facilities are a bit old, and there is water leakage in the air conditioner at the door. The location is very good, just after exit B2 of HKU.
Original TextTranslation provided by Google
BulabulaA
March 13, 2025
Great, great value for money.. This is the best hotel I've stayed in Hong Kong.
Original TextTranslation provided by Google
Guest User
March 13, 2025
The room is clean and convenient to the subway
Original TextTranslation provided by Google
Guest User
March 9, 2025
Very clean, good service
Original TextTranslation provided by Google
Guest User
March 9, 2025
The hotel is very close to Exit B of HKU MTR Station, and there are convenience stores and McDonald's nearby. The room is not very big, and is equipped with a water purifier and a kettle, so you need to filter and boil water for drinking. The bedding is very soft and it is very comfortable to sleep. Jason at the front desk has a very good service attitude. He helped to upgrade the VIP room on the high floor when we checked in close to midnight. It is quite nice to get up early to enjoy the city and mountain views. It is the best accommodation experience in Hong Kong.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Executive lounge
Sunbathing area
Outdoor swimming pool
Free
Gym
Private parking
Additional charge
24-hour front desk
Luggage storage
Free
Bar
2 Restaurants
Cafe
Taxi booking service
Conference room
Business center
Wake-up call
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Bar
2 Restaurants
Cafe
Conference room
2 Restaurants
Lobby Bar and Lounge
Style: A la carte
Cuisine: International
Cafe Malacca
Style: A la carte
Cuisine: Asian
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Business hours
Parking
Private (exclusively for guests) is available On-site parking, and Charge, HK$50.00 (approx. PHP 367.97) Hourly. Reservation needed.
Private parking
Additional charge
Valet parking
Transportation
Taxi booking service
Business Services
Conference room
Business center
Postal service
Fax/copying service
Multimedia display system
Front Desk Services
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Food & Drink
Cafe
Bar
Room service
Lobby bar
Public Areas
Elevator
No smoking in public areas
Non-smoking floor
Executive floor
Executive lounge
Health & Wellness
Gym
Sunbathing area
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Facilities for Children
Children's slippers
Accessibility
Accessible rooms available
Safety & Security
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–17 years old | HK$262.00 (approx. PHP 1,928.12) per person |
Adult | Buffet:HK$262.00 (approx. PHP 1,928.12) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of HK$800.00 (approx. PHP 5,887.37) is charged.
Deposit Payment Methodscash, third-party payment service, credit card
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1999
- Renovated: 2008
- Number of Rooms: 283
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.