JEN Hong Kong by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hong Kong
JEN Hong Kong by Shangri-La
No.508 West Queen's Road, Sai Wan, Central and Western District, Hong Kong, China
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We Price Match
Last booked 32 mins ago
Highlights
Superb views
Sparkling clean
Delicious breakfast
Excellent service
Ideal locationShow More
Amenities
Executive lounge
2 Restaurants
Luggage storageFree
Sunbathing area
Cafe
Gym
Taxi booking service
Bar
All Amenities
Property Description
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.
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9.0/10
GreatBusiness trip to Hong Kong. Breakfast included is good. Nice hotel, clean and good location.
All 1,331 Reviews
Surroundings
Metro: The University of Hong Kong
(<100m)
Metro: Sai Ying Pun
(750m)
Airport: Hong Kong International Airport
(34.0 km)
Train: Hong Kong West Kowloon Station
(6.5 km)
Landmarks: Hong Kong Tramways (Ding Ding)
(210m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Club Harbour View Queen Room
1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Superior Twin Room
2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe City View Twin Room
2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe Harbour View Queen Room
1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Club Harbour View Twin Room
2 Single bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Club Suite
1 Queen bed
43m² | Floor: 23-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Harbour View Twin Room
2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
5
Club Mountain View Room
1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe City View Queen Room
1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe Harbour View Room
2 Single bed or 1 Queen bed
21m² | Floor: 18-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Superior Room
1 Queen bed or 2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Superior Queen Room
1 Queen bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe City View Room
1 Double bed or 2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
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Guest Reviews
9/10
Great
1331 reviews
Verified Reviews- Cleanliness9.1
- Amenities8.7
- Location9
- Service9.1
Average for similar properties in Hong Kong
AI Summary
The rooms have comfortable, spacious layouts and high-quality amenities. Guests appreciate the friendly, attentive staff and convenient location near the MTR station and local amenities. Cleanliness is consistently praised.
Joycegy
May 12, 2025
港大出差。酒店乾淨，條件跟宜家差不多。天氣好的時候海景還不錯。前台小姐姐和小哥哥態度不錯 二樓馬來菜味道正宗，椰子果凍味道贊，忘記拍照了
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Guest User
May 11, 2025
Our second time at the Jen, very good, helpful staff, nice rooms, next to train station and many facilities and services, we recommend it
Tai Ping
May 9, 2025
The location is convenient, but the hotel does not provide free bottled water.
Original TextTranslation provided by Google
Guest User
May 8, 2025
The service is very good. The surrounding transportation, shopping, and convenience stores are relatively convenient. I communicated by phone before checking in, and the attitude of the guests was very good. I am generally satisfied and will consider staying here next time.
Original TextTranslation provided by Google
ma
May 8, 2025
Close to the subway station, convenient transportation
Original TextTranslation provided by Google
Guest User
May 6, 2025
非常乾淨整潔
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Guest User
May 6, 2025
Because it is quite humid at the seaside, there is a strange smell when you first enter, which is hard to dissipate. The hotel is a bit old and the facilities are average. Fortunately, the location is convenient, at the subway entrance, and there are many food options downstairs.
Original TextTranslation provided by Google
Siquliuwanfeng
May 6, 2025
Facilities: It is indeed a four-star hotel configuration, there is no large overhead shower and bathtub, the toilet and bathroom are very small. The double bed feels like a single bed.
Hygiene: The small shower head is a bit dirty, gray-red like rust, and other places are quite clean
Environment: It is next to the Hong Kong University subway station and it is very convenient to go anywhere. There is an open-air swimming pool on the rooftop on the 28th floor to enjoy the unbeatable sea view
Service: No discrimination is the best service
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Executive lounge
2 Restaurants
Luggage storage
Free
Sunbathing area
Cafe
Gym
Taxi booking service
Bar
Conference room
Private parking
Additional charge
Wi-Fi in public areas
Free
Outdoor swimming pool
Free
Wake-up call
Business center
24-hour front desk
Executive lounge
2 Restaurants
Cafe
Gym
Bar
Conference room
Outdoor swimming pool
2 Restaurants
Lobby Bar and Lounge
Style: A la carte
Cuisine: International
Cafe Malacca
Style: A la carte
Cuisine: Asian
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Business hours
Parking
Private (exclusively for guests) is available On-site parking, and Charge, HK$50.00 (approx. PHP 355.98) Hourly. Reservation needed.
Private parking
Additional charge
Valet parking
Transportation
Taxi booking service
Business Services
Conference room
Fax/copying service
Postal service
Multimedia display system
Business center
Front Desk Services
Luggage storage
Free
Safe at front desk
Concierge service
Wake-up call
Bellhop
VIP check-in service
Express check-in and check-out
24-hour front desk
Food & Drink
Cafe
Bar
Room service
Lobby bar
Public Areas
Executive lounge
Non-smoking floor
No smoking in public areas
Elevator
Executive floor
Health & Wellness
Sunbathing area
Gym
Cleaning Services
Dry cleaning
Laundry service (on-site)
Ironing service
Facilities for Children
Children's slippers
Accessibility
Accessible rooms available
Safety & Security
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–17 years old | HK$262.00 (approx. PHP 1,865.33) per person |
Adult | Buffet:HK$262.00 (approx. PHP 1,865.33) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of HK$800.00 (approx. PHP 5,695.67) is charged.
Deposit Payment MethodsThis property accepts cash, third party payment services and credit cards
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1999
- Renovated: 2008
- Number of Rooms: 283
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.