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This was booked by my company at short notice. I would not advise choosing to stay here. Dated and lacking any effort to tidy up external areas the hotel has had no investment. This is a shame as the site is well-located and has character and a bit of history. There is evidence that the hotel is used to support international travel which was evidenced by the derogatory comments left on the bathroom mirror concerning Luton airport which appeared in the condensation after my first shower suggesting that the room cleaning was slightly haphazard. There is a need for just basic handyman work, really simple activity like touching up paintwork, holes in walls etc and removing obsolete room fittings for hairdryer and kettles that have been replaced by plug-in models. The bath plug didn’t work and shower head spray couldn’t be adjusted, wobbly toilet flush etc. Even the ‘new’ annex, which I stayed in, is looking very tired. Basic administration and effort was lacking such as updating the room folders with correct information. No mention of the internet password in the room – which required a tramp down to reception to ask. I did it just so I could leave this review. There is a nice array of coffee making items but rather marred by a lack of teaspoons which required me to stir my hot chocolate with my toothbrush handle. The signs and literature refer to the site as having a restaurant yet it doesn’t even provide a breakfast. It mentions the site as a venue for functions such as weddings; the state of outside areas and communal areas would not support this assertion. A bit of TLC could make this a good hotel and venue.

So convenient for that transfer from Europe to Australia. Instead of an airport lounge or the usual people full QANTAS lounge for those long transitions at Heathrow. Right in Terminal 3 - it was a dream!

When you say Hilton you ca be sure to have a comfortable stay in there. The location of Hilton Garden Inn Heathrow is suitable and just 6 min drive from terminals 2 and 3. Be careful not to mix the Hilton Garden inn which is directly in the terminal 3. At the hotel spacey parking is available with additional 15£z Beautiful reception with ambiance. Hallways with Hilton style. Room is a bit small but comfortable. Yet the best beds, pillows and duvet for the most cosy sleep are here!!! Shower and tub are available in the room. Breakfast was not available in pit option yet we had the room with a read deal- 2 queen beds with 81£.

Nicely decorated, simple but modern and classy. Clean, accessible options available. 24/7 room service is a great service especially for late travellers but more options would be great. Shower & soaps were nice, bed was large and very comfortable. Could do with leaving a toothbrush kit as most hotels do being an airport hotel. Staff were friendly and accomodating, i am late stage pregnancy and staff accommodated me with offering a room close to reception. The price is very fair for the overall experience. Would recommend and would stay again.

Touching distance of an airplane it’s that close to T5! Great location but some issues on this stay to do with room allocated (given one with an extremely noisy vent, not what you want when needing sleep for an early flight), which they didn’t want to change initially. Other issue was with payment - I arrived earlier than check in and so made a payment before heading into london. When I got into my second room (!) I then got a phone call ‘demanding’ I make a payment. Cue me sending screenshots of the transaction and some back and forth. Resolved a complimentary glass of wine offered but nevertheless.

It is a hotel about 15 minutes walk with terminal 3 and 10 minutes walk with terminal two ! If you have heavy suitcases and become a long walk with very old air port up and down walking path ! Inside the terminal is hot and outside is cold ! No porter no service can help you ! Once you are done ! The check in of this hotel is very warm and nice ! After you arrived your room you need to go back to reception to buy water ! The 14 th floors s bar both views and drink are very good ! It is London every thing is expensive and very poor return ! Value for money is long way off !

Location was close to bus stop — which was super convenient for getting to terminal 2 and 3. Quiet room was still quite close to runway so if you are a sound sleeper it is fine.

🎉This is a wonderful hotel with a clean and elegant environment. The rooms are comfortable and well-equipped, providing an enjoyable stay. The bed is soft and clean, ensuring a great night’s sleep. The staff is friendly and attentive, always ready to meet guests’ needs. Breakfast is plentiful, with fresh and delicious options. The hotel’s location is very convenient, with easy access to transportation, making it ideal for business or leisure travelers. Overall, it was a highly satisfying experience, and I would definitely recommend it! 😋The English breakfast at this hotel was also quite good, with a nice selection of freshly prepared items. It added a pleasant touch to the stay and made the mornings even more enjoyable. 🚬The smoking area downstairs is also quite elegant, providing a comfortable and pleasant environment. It’s a thoughtful addition for guests, allowing a relaxing space without affecting the hotel’s overall ambiance.

After being disappointed by my airline your hotel staff treated me like a REAL KING both the receptionists and kitchen staff. They chatted me up in a very polite manner and to me l nick named them PAIN KILLERS. They should keep that STANDARD UP.

This excellent hotel is a good value. The room was spacious, clean and comfortable. The staff were friendly and helpful. There were nice extra touches like delicious chocolates provided for free. It was perfect for attending a conference at Brunel University. The hotel is attached to a good pub. It is just a short, convenient bus ride to Heathrow or to the pleasant shopping area in Uxbridge and the tube. This is a much better value than staying in London.