Best Hillingdon Hotels

"On 15 September, I came to check in for our second room since we had booked two rooms: one family room and one twin bedroom. The family room was ready earlier, so we checked in around 11–12pm. At that time, the staff informed us that the second room would only be available for check-in at 3pm to avoid early check-in charges. We decided to check in later at night around 10–11pm for the other room. During the check-in process, I requested an extra blanket for the family room (Room 459), as it was just me and my brother staying there, and we couldn’t share a single blanket. The staff asked how many people were in the room and insisted that they couldn’t provide an extra blanket without checking with the supervisor. Even after checking, they still refused and mentioned that the family room should already come with an extra quilt on the sofa bed. I explained that there was no extra blanket or quilt in Room 459. The staff confirmed that there should be one, but when we returned to the room, there was none. I was very frustrated at this point. Later, when we went up to our twin room (Room 412), we discovered that this room actually had the extra blanket and quilt — even though this was the twin room, not the family room. This left us very confused. How could the staff not know which room types are equipped with extra blankets? It felt unprofessional and gave us the impression that they weren’t familiar with the room assignments."

"I stayed here for a night and found it to be a convenient option, especially due to its proximity to the airport and just a few minutes’ walk to the bus stop. The hotel felt old and the room was small, but clean and well-maintained, perfect for a one-night stay. Overall, a practical and affordable choice for travelers in transit."

"I received two bottles of water while I checked in (even I am just one person) The room is best so far I stayed in London for 4 difficult hotel.  Towels are very clean. Large TV, soft bed but extremely comfortable. The bus stop just outside of hotel near all the hotels in bath room (I think it is the closest stop compare to all other hotels) I didn’t have chance to try the restaurant but people are just so nice."

"This Premier Inn proved to be the perfect solution for our early morning flight, eliminating the stress and uncertainty of commuting from central London. The strategic location on Bath Road makes it an ideal choice for travelers prioritizing convenience and peace of mind. Check-in was refreshingly straightforward and efficient, allowing us to settle in quickly after a long day. The hotel maintained Premier Inn's reliable standards with clean, comfortable rooms that provided everything needed for a restful night before travel. The room was spotless and well-maintained, reflecting the brand's consistent quality. We appreciated the comfortable bed and quiet environment, essential for getting proper rest before an early departure. The paid shuttle bus service to the terminals is incredibly convenient and well-organized. While there's a small fee, the direct transport eliminates any worry about timing or navigation, making the short journey stress-free. For anyone with early flights from Heathrow, this location offers excellent value by reducing travel anxiety and ensuring you arrive at the terminal refreshed and on time. Highly recommended for hassle-free airport accommodation."

"Convenient Location Near the Airport, but Check-In Process Needs Improvement The hotel is conveniently located close to the airport, with just about a 10-minute bus ride to Heathrow. The room was clean and comfortable, providing a pleasant stay. However, the check-in process was quite slow, taking nearly half an hour to complete. This inefficiency was frustrating and detracted from an otherwise positive experience. Improving the check-in efficiency would greatly enhance the overall guest experience."

"What a great place to stay, bright clean room. Good price with excellent buffet breakfast. . Staff are very helpful and nice.. can buy snack and the meal is reasonable price. Clean moden style hotel. Sky bar and bowling near by. Excellent entertainment before go to airport. So convenient to go to airport,just few minutes away from bus stop. Easy to go to london town centre as well."

"I had an unpleasant encounter with a thin, elderly white lady working in the downstairs restaurant. She was very unfriendly. When I accidentally picked up the wrong cup to get water, she aggressively scolded me and demanded I leave immediately. This made me feel utterly disrespected and left me incredibly angry and speechless. Other than this incident, everything else was acceptable."

"Check in service was excellent. Location, couldn’t ask for anything better. Breakfast included was poor. Kitchen area had only one small table. Also, only a few cups, which were currently being used by another family so had to wait 30 mins to service ourselves only bread and peanut butter. Fridge completely empty. 😢"

"Nice hotel with decent sized rooms. There was a wedding party one when we arrived and there was loud music playing until 00:00 - which isn’t great when we wanted to sleep after a long flight. Hotel is quite close to the airport, but still need to take a bus (taxi was £30 for a 5min drive which is a bit extreme). Would consider staying again if there’s no wedding party happening."

"Nice little room, however spider was found in the room and the room is too far away from lift"