Hillingdon Hotels with Wifi

"My stay at the Best Western Heathrow was very good thanks to Simran from Reception. Simran was very efficient and very kind. She has excellent customer service skills. Thank you Simran. The Hotel is very clean."

"I recently stayed at this hotel for a 3-night visit while travelling to London for medical treatment. I specifically chose this property because it advertised a gym and steam room, which I needed to support my recovery. Unfortunately, these facilities were completely out of service on arrival, and at no point before or during booking was I informed that they were unavailable. This was extremely disappointing given that these facilities were the main reason for choosing this hotel. Prior to booking, I had also explained that I have several allergies and requested that something I brought with me be heated up upon arrival. When I asked at reception, the young gentleman was unsure and checked with a colleague, whom I assume was his line manager. Despite the fact that the item could’ve been baby food and that my allergies were noted on my booking, the response was dismissive, and no questions or context were asked, the female receptionist didn’t even look up from the screen as she answered. I fully appreciate the importance of avoiding cross-contamination in hotel kitchens, but the lack of communication or willingness to understand the situation felt unnecessarily unhelpful. When I raised the issue regarding the closed facilities, the hotel did not provide any solution or meaningful support, and they also failed to respond to Trip.com for more than 24 hours, even though we were due to check out the next morning. This lack of communication made the situation more frustrating and felt very unprofessional. To their credit, Trip.com stepped in where the hotel didn’t and resolved the issue the best way they could. However, the hotel’s customer service and failure to provide advertised amenities fell well below expectations for a Radisson-branded property. The room itself was clean, house keeping staff very helpful and attentiveand the location is convenient for Heathrow, but the lack of advertised facilities and the unresponsiveness left a poor impression overall. I hope the hotel improves their communication and ensures that major facilities shown in listings are actually available to guests, and that staff take more care when dealing with guests who have specific health or dietary needs."

"My time I spent at rosemary hotel was amazing and great all the staff at reception are always very supportive and there to listen. My stay at this hotel was very pleasant very peaceful and relaxing the room where I checked into was very clean"

"Whilst in a great location if you are travelling out of Heathrow, I didn’t feel this hotel is the best value for money. Having stayed at both other Ibis hotels on bath road (for much less money), I think this one in my opinion falls slightly below par - that’s even compared to the ibis budget further along Bath Road! The rooms are small, didn’t find the bed comfortable. Overall, the hotel felt very cramped. Like I said, for a quick overnight stay and for travelling out of Heathrow, it is a good option, otherwise I’d look elsewhere!"

"Let's start with the location and surroundings – it's incredibly convenient! I flew directly from Beijing Daxing to London Heathrow T4. After collecting my luggage, I just took the elevator to the second floor and walked along the corridor to the hotel, as shown in picture one. The entire journey was about 6-7 minutes, all within the airport terminal, so no worries about wind or rain outdoors. Facilities: The facilities are very comprehensive. There's a vanity mirror, hairdryer, and hangers – everything you need. The room isn't huge, about 15 square meters, but the space is perfectly adequate. Cleanliness: The cleanliness is excellent! The small room was spotless and had no strange odors. Service: The service definitely deserves praise. Breakfast starts at 5 AM and is a buffet with fruit, yogurt, a full English breakfast, croissants, and orange juice. It's perfect for business travelers who need to rest and catch an early flight."

"Excellent kind and very informative welcome from the receptionist. Beautiful room quiet and close to the lift exactly as requested. Everything was immaculate and I was exhausted and had a very good night sleep. I was in room 430 to be truthful I would have preferred a shower than a bathtub it is much easier for me to get in"

"The place wasn't hard to find. My only problem is charging 5 pounds for parking for a day"

"The room I booked was supposed to be a brand new suite, but it wasn't. It was completely different to the picture I was sent. The bed was nice and comfortable. Luckily I took some tea bags and milk with me, as only 2 tea bags were there!!. I went down for dinner and had a yummy steak and ale pie. Got up, had a shower and packed ready for the bus to the airport. Got the bus ok, and got to the airport in plenty of time."

"非常完美的體驗！ 店主人非常友善，第一天晚上我們因為大巴晚到了，但店主仍然很熱情地出來接待了我們，為我們展示了房間。 房間的佈置十分温馨整潔，床睡着很舒服，房間裏還準備了許多咖啡與牛奶。 和店主的交談很愉快，他還為我們推薦了附近好吃的餐館（確實很美味），以及美麗的教堂。在我們每次出門前，還會為我們指出路線。 希望之後有機會可以再次光臨~ Very lovely experience!❤️❤️ It's very kind of Tom,the hotel owner,to receive us.The first night we were late because of the coach,but he still welcomed us warmly and showed our room. The room is decorated in a cozy and neat way,and the bed is very comfortable.There’re also plenty of coffee and milk sticks in it. It’s very pleased to talk with the owner,and he also recommended the delicious restaurants for us.Every time before we head out he also gives us directions. It's very happy to stay here,and we hope we can visit again sometime."

"Nothing out of the ordinary. Standard service level of a chain hotel group. At least nothing negative to talk about. That said, a few good comments as follows: 1. Despite so close to the airport, it was very quiet at night. That means if you are a light sleeper, you won’t have any problem sleeping from plane noise.  2. Even though the hotel is close to the airport, you can’t walk to the hotel from the terminal. You can take taxis (cost about £13), ride share, hotel shuttles that cost you £6.50 per person, or in my case, take public bus U3 or A4 from Central Bus Station that stops across street from the hotel (cost £1.75).  Would I stay again in the same hotel? Most probably yes for its value for money."