Best Hakuba Hotels

"The location isn't particularly convenient. Walking uphill is required, and the hotel is nestled in the woods. It can be a bit intimidating if you go after dark. It's best to eat breakfast and dinner in your room, or bring some food back to the hotel for your own meals. There aren't many restaurants near the hotel, and getting around is inconvenient without a car."

"A wonderful stay here. Refreshed and modern. We had the family room with two futons which was pretty spacious. The only downside was that the basin was located inside the bathroom, making it inconvenient for others to use it. The location was brilliant as it was only walking distance to Echoland with plenty of dining options. The breakfast buffet had a pretty good range though if some of the dishes could be different each day that would be even better. One thing to note that is that the car park is unsheltered. We stayed for the ski season in January and on one night there was heavy snow, so the next morning we had to spend some time shovelling the snow around our car before we could drive it out. I suspect this is pretty typical in Hakuba though. Overall we were very satisfied and would highly recommend this for a family ski trip."

"During the skiing trip in Hakuba, although I didn't drive myself and the transportation was a little inconvenient (the shuttle bus with fewer flights sometimes couldn't fully meet the needs), the hotel's front desk service made me feel extremely warm and thoughtful. Here, I would like to express my sincere gratitude to several front desk staff for their enthusiastic assistance and professional service. This was my first time to go skiing in Hakuba. I was unfamiliar with the local environment and did not have a car. In addition, I had to send my luggage back to the airport, so I encountered many challenges during the process. First of all, I would like to express my special thanks to an older male waiter who was kind and polite. He helped me with the delivery service. The process was very careful and made me feel at ease. Secondly, thanks to a short, slightly fat but smiling male waiter. After learning that I had been waiting in the lobby for two hours because the shuttle bus did not arrive on time, he tried his best to help me call a taxi to the ski resort. Although he was unsuccessful in the end, he understood my persistence and was always willing to help. When I got back to the hotel, as time was tight, he took the initiative to ask his supervisor and quickly helped arrange a hotel car to take me to the station so that I could catch the bus and JR train to Tokyo. At the same time, he also helped me pick up my stored luggage and assisted in moving it. He was more anxious than I was throughout the whole process, which deeply touched me. I am deeply sorry that I was unable to express my gratitude or give a tip in person as I was in a hurry at the time. Also, I would like to commend a young waitress. Although she was inexperienced, she was still careful and responsible, and tried her best to solve my problem, which made me feel her dedication and professionalism. During this trip, the sincerity and enthusiasm of these service staff provided me with great help. Even when faced with emergencies, they always put themselves in the guests' shoes and demonstrated an excellent service attitude. Next time I visit Hakuba, I will definitely choose to stay at this hotel again because their service makes me feel at home. Thanks again! In addition, the staff who clean the rooms are also very professional, polite and responsible. As for the hotel facilities, cleanliness, decoration and the quality and style of the restaurant food, they are all great."

"It's the second time I stayed here after 5 years. Because the price increased so much during the Chinese New Year, I only stayed for one night, but the children still liked it very much. They could find candies to eat, and there were snacks in the evening. There was milk and ice cream in the hot springs. I was satisfied with everything. Although the hotel is old, it is well maintained. The hot springs have a light smell of sulfur. Every day after skiing, the snacks and hot springs are super comfortable. The only drawback is that the location is a little bit off. You can either take the hotel shuttle or the ski resort shuttle to go out."

"ที่พักสะอาดมาก เตียงนอนสบายและสะอาด บ่อออนเซ็นเล็กแต่แช่น้ำสบาย เสียดายอาจจะเห็นวิวเขาแค่บางส่วน"

"I used it on a snowboarding trip! The rice was delicious and the quantity was just right.This was my second time using this restaurant and I was very satisfied! The bath was spacious and spacious as a family bath. I was able to purchase a discount ticket for a day-trip hot spring, and I bought a day-trip hot spring ticket at the end of the snowboarding the next day. Although there are other shops in the pension district that interest me, I would like to use it again because I feel safe. I think you and your family can use it with peace of mind. I ended up only taking pictures of the food 😂"

"The location is a bit remote, a little far from the center of Hakuba Village, but fortunately it is one of the stops for the ski shuttle bus, so it is quite convenient. The view outside the room window is very good, facing the snow-capped mountains."