Family friendly Hotels in Genting Highlands

Nice location,good view,good breakfast,room size good,have washing machine and refrigerator, can cook , weather can feel cool at night Room don have fan only air conditioner, living room have fan but no air conditioner House Water pressure very low,shower and wash hand so difficult Room smell bad maybe wet weather,tower no clean,bed a bit small is not king size Overall is good to stay if you come for 1 night

The room is clean and tidy, and the location and environment are very good. However, the check-in location is in the Swiss garden in the front. After check-in, you have to go around to the apartment at the back, which is a bit troublesome, but our family is very satisfied with the homestay. The bath water is hot enough and the volume of water is large enough. The pillows and mattress are very comfortable. It was a great stay experience.

The resort looks neat and beautiful where is surrounded by vegetation. When the first time we drive to this resort, we were scared of where is quite an outskirt location. But not too bad is not that deep into drive-in is just about 5 min from that small little town. In fact, is a really convenient location which near to those shops from the little town They take the SOP seriously where they did maintain the social distancing, scan our My Sejahtera apps, and provide us the hand sanitizer. We were greeted by the guard who are very friendly and dedicated. The room in GRV was the great one, very huge like a suite room with wide space, beautiful view and the shower heater was working perfectly with high pressure. The receptionist by the name of Fazila (who work in this property for 3 years plus) who handle our check-in and check-out process was efficient with a courtesy maner and helpful. We will never forget of Fazila's hospitality that she demonstrated. Keep up the good work Fazila and her team.

I recently had the pleasure of staying at Genting Skyworlds Hotel, and I can’t speak highly enough about the level of service and the quality of the stay. From the moment we arrived, everything was seamless. The check-in and check-out were smooth. However, the highlight of our experience was the exceptional care provided by Mr. Rusman. Late one evening, our helper began experiencing severe gastric issues, and Mr. Rusman immediately went above and beyond to ensure her well-being. Mr Rusman stepped in without hesitation and arranged for an ambulance, which arrived promptly within five minutes. He went above and beyond by personally accompanying my husband and my helper to the clinic, assisting with the registration process, and staying with them until our helper received the necessary medical treatment. Once the doctor cleared her, he also ensured they had transportation back to the hotel.This act of kindness and genuine concern for others made a world of difference in what could have been a stressful situation. It’s rare to encounter such caring and attentive staff, and Mr. Rusman’s efforts truly made our stay memorable. I am incredibly grateful for his support and for the hotel’s overall exceptional service. I highly recommend Genting Skyworlds Hotel for anyone looking for a relaxing stay with a team that genuinely cares about its guest.

This hotel is ok for 1 night stay and for the convenient purpose of going to the casino. The check in process is super terrible and no clear instruction to people who booked through 3rd party like Trip.com etc that they have to do some registration first before you can even check in, wasted our time queuing at the self check in kiosk, I don't know why such simple notice cannot be place all over the lobby area. We stayed in non-smoking level but still can smell people smoking at nigh, but at least the room cleanness is ok. . Oh ya there have people right at the lobby keep asking if you want to buy the room stay, hotel side mentioned illegal but no action taken. For the amount spent for such hotel room, I don't think is worth the value at all. If you are super gambler then this is good hotel because your routine is just Eat Sleep Gamble Repeat

Very recommended for family with kids because the hotel so many kids activities so that they are can enjoy the hotel to max. Hotel also offer a shuttle bus to GPO within 1 hour time frame until 11pm. If you drive car here you can validate touch n go card so that you only pay minimal parking rate during your visit. Definitely will repeat again because I love the cozy environment.

I recently stayed at Scapes Hotel in Malaysia and had a generally positive experience, but there were a few aspects that impacted my stay. The hotel itself is excellent—modern, clean, and well-maintained with comfortable rooms and good amenities. The staff were friendly and attentive, making the check-in and overall service smooth and pleasant. I appreciated the peaceful atmosphere of the hotel, which made for a relaxing stay. However, the location was a bit of a challenge. The road leading to the hotel was in poor condition, making it difficult to access, especially after dark. Additionally, there were no streetlights along the way, which made driving to and from the hotel quite tricky, particularly at night. Another downside was the lack of nearby dining options within walking distance. The only food available was from the hotel’s own restaurant, which was fine but limited in variety. If you're looking to explore local eateries, you'd need to rely on delivery or a longer commute by car. Getting a Grab ride was also not as easy as expected—there was often difficulty in finding a ride, especially during peak hours. In conclusion, while Scapes Hotel offers great service and comfortable accommodations, the location and accessibility could be improved. If you're planning to stay here, it's best to be prepared to dine in at the hotel and use a car service for getting around.

Very nice customer service and reception in the hotel. At first there was a booking ID confirmation issue when we check in the hotel, but the staff has solved it quickly and effectively. Nice work and highly recommended. Nice morning view from hotel room☺️

Location is excellent as it's very convenient to get food , just need to cross over the bridge. Room is normal and quite old. The sofa was already broken as shown in the photo(they just use a cover to cover it up)Toilet was also not draining well. The lift waiting time between 10-12pm is horrible as you will need to wait at least 20-30mins due to check out time period.

Loved the wonderful weather huge apartment very comfortable with two tv in the hall and room..there's all the amenities needed like a fridge microwave oven and so forth but only thing is that there's no telephone and order in food..and there's no coffee packets and tissues near the sink area.. everything else is wonderful toilets are well equipped..we enjoyed our stay