ANATOLE BY LANDISON MOGAN MOUNTAIN DEQING

ANATOLE BY LANDISON MOGAN MOUNTAIN DEQING Reviews

ANATOLE BY LANDISON MOGAN MOUNTAIN DEQING

3rd-11th floors, Building 13, Dongfangfu, Deqing Avenue, Zhejiang/Deqing, China, Deqing, Zhejiang, ChinaSee Hotel Details
ANATOLE BY LANDISON MOGAN MOUNTAIN DEQING
ANATOLE BY LANDISON MOGAN MOUNTAIN DEQINGANATOLE BY LANDISON MOGAN MOUNTAIN DEQINGANATOLE BY LANDISON MOGAN MOUNTAIN DEQING
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1 night

Guest Reviews

9.8/10
Perfect
3715 review
Verified reviews
Location9.7
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(3715)
Positive reviews(3703)
Reviews with photos/video(2219)
Friendly front desk staff(810)
Delicious breakfast(662)
Convenient parking(367)
Nice bathtub(228)
Perfect for business trips(210)
Close to train station(72)
Has facilities for children(50)
Tasty coffee(46)
Negative reviews(12)
Guest User
Guestroom (one bed) (Bathtub)
Stayed in Mar 2024
Business traveler
25 review
10/10
Outstanding
Posted on May 27, 2024
Very quite place and nearby residential area, the hotel is very decent clean and luxury i would say! nice breakfast too!
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Guestroom (2 beds)
Stayed in May 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Jun 11, 2024
Very good !
Response from Property: 尊敬的賓客:您好!感謝您對德清雷迪森懌曼酒店的一見鍾情,美麗的時光,不經意間會邂逅誰的眼眸,感謝您 5 分的點評希望德清雷迪森懌曼酒店會是您回憶裏最温馨最獨特的那個,謝謝你,我們會不斷努力。
Guest User
Guestroom (one bed) (Bathtub)
Stayed in Jun 2023
Family
3 review
5.5/10
Posted on Jul 2, 2023
I took my family to Senbo Water Park for a three-day, two-night weekend getaway. We booked two rooms. Here's a quick rundown of our experience. Facilities: I came here because of the many positive reviews. Since the hotel was newly renovated in 2022, the hardware and features were essentially identical to the platform description, meeting four-star standards. Furthermore, the price was quite reasonable during the peak summer season. Cons: 1. The restaurant is very small. During the breakfast rush, it was packed, leading to a long wait for a table. After asking the waiter, we were directed to a meeting room on the same floor. 2. The hotel has fitness facilities and family-friendly play areas, but they're located in the same area, making the space very cramped and posing a significant safety hazard. While adults were exercising, many curious children were eager to try them out. Without parental supervision, injuries could easily occur. Note: On my second day, while doing a chest press on a power rack, I cut my finger on a broken handle, which affected my subsequent enjoyment of the water park. (I have over 10 years of fitness experience.) After I was injured, they even dissuaded many children from using the gantry. Imagine how terrible it would be if a child accidentally got cut! Service: The staff were generally young, polite, and patient, but their service awareness was somewhat lacking, and they were also quite passive. Disadvantages: 1. After check-in, only one room card was given per room. After further inquiry, a replacement electricity card was issued. When I later reported the inconveniences caused by my family's travel during my stay, the front desk staff replied, "If needed, a copy can be made for each room at the front desk for convenience." (Why couldn't they be more considerate and not inform me in advance?) 2. I was injured while working out on broken equipment at the gym, indicating that there were gaps in the equipment's regular maintenance and disinfection procedures, leading to a series of safety hazards! Of course, after I reported the issue, the manager immediately responded with concern and, at my request, provided Band-Aids and iodine compresses. The next day, a maintenance notice was posted on the gantry for rectification. 3. On the first day of my stay, I was able to enter and exit the underground parking lot 🅿️ easily. The next day, I couldn't. I called the front desk, and they said they hadn't entered my license plate, so it couldn't be automatically recognized... The same question remains: why didn't they ask guests about their travel methods and proactively register their vehicle information upon check-in? (Without a license plate, why was I able to enter and exit on the first day but not the next? I'm baffled.) These are just some of my personal experiences during my stay. The service industry has a low tolerance for error, and the devil is in the details. I hope your hotel can address this and improve in the future. 👍
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Response from Property: Dear guest, we apologize for not providing you with a pleasant stay. We have already begun to address the following issues raised in your review: 1. A sliding door has been installed between the breakfast room and the multi-purpose hall, allowing for connection. Guests can now sit and dine directly in the multi-purpose hall during peak breakfast hours. 2. The hotel's fitness area and children's area are located in the same area. The children's area is now fenced off. Under normal circumstances, children will be allowed to play within the fenced-off area, but they will still require parental supervision. 3. Regarding the number of room cards issued: Previously, the front desk issued one room card by default, but additional cards can be issued at any time based on guest needs. This is for customer safety, as we fear that the loss of multiple room cards could pose a safety hazard. We are currently offering more flexibility when it comes to family travel. Please contact the front desk directly if you have any questions. 4. Gantry Damage: We apologize for inadequate maintenance and inspection. Although the duty manager provided immediate attention, it is true that you were injured on-site. The stab on the handle has been repaired, and the gantry repairs are complete, so it is now operational. We apologize again. 5. Parking Lot Access: After parking in the hotel's underground parking lot, enter your room number into the front desk system. You will have free access to the parking lot during your stay. The hotel has a 24-hour fire control room. If a vehicle is found stranded at the parking lot exit and confirmed to be a guest, they will be released. However, a second time, you will need to enter your license plate before exiting. The front desk staff failed to remind you to register your license plate during check-in, which was our mistake. As you said, the hospitality industry has a low tolerance for error, and the devil is in the details. Your comments, including your approval and suggestions, will be our most valuable asset in our future work. Our entire hotel staff is grateful for your understanding and support! Amidst the lush green mountains and the passing of time, we sincerely look forward to your next trip to Deqing and witnessing our improvements and growth!
Guest User
Guestroom (one bed) (Bathtub)
Stayed in Aug 2025
Family
13 review
10/10
Outstanding
Posted on Sep 21, 2025
整體蠻好的,自駕遊充電方便。酒店性價比高,停車場大,車位多,挺多充電的車位,房間乾淨很舒適,前台服務挺好的。 房間寬敞乾淨 房間設備齊全 方便 應有盡有 位置很好 下高速就到 附近1公里就有一個商場 前台熱情 貼心 服務好 停車方便 車位很多 充電也很方便 早餐不錯
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Response from Property: 【⛰️打卡莫干山 ,庾村風情街🌃】尊敬的賓客,您好!感謝您對我們服務的認可和讚賞!我們一直致力於為每一位客人提供最優質、最貼心的服務,讓您的體驗充滿愉快和滿足。聽到您的反饋,我們深感榮幸,也倍感欣慰。我們會繼續努力,不斷提升服務水平,為您創造更加美好的體驗。再次感謝您的肯定,期待您的下次光臨!祝您生活愉快!
Guest User
Yi Yue Twin Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 25, 2025
通過網上訂的房間,我因嗓子不好怕潮味,怕煙味,到前台講了我的要求,服務員熱情接待後,將我房間進行了升級,調到樓層高點的,讓我很滿意。房間衞生Siri。整潔,早餐豐富多樣,下次推薦朋友來。謝謝服務!
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Response from Property: 【🅿️地下免費停車場🆓】尊敬的賓客,您好!感謝您選擇入住德清莫干山雷迪森懌曼酒店,感謝您給予我們滿分好評!聽到您對我們工作的肯定,十分歡喜。曼曼會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓勵。再次感謝您與我們分享您的體驗,我們真誠地希望您再次光臨!祝您生活愉快!
Guest User
Guestroom (one bed) (Bathtub)
Stayed in Aug 2025
Business traveler
2 review
10/10
Outstanding
Posted on Sep 27, 2025
很不錯,價格實惠,地理位置也很好,就在高速口,而且很安靜,房間也很乾凈清爽,這個價位的大床房居然有浴缸,房間還很大。早飯也不錯,被用卡士醬做的泡芙驚艷到。下次來還住這裏
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Response from Property: 【🚅近高鐵站,高速路口🛣️】尊敬的賓客,您好!感謝您百忙之中抽空對我們點評,我們很榮幸,讓您有一個5分的體驗! 酒店位置優越,離德清高速口1KM,高鐵站5KM,下渚湖風景區4KM,上渚山奇幻谷3KM; 酒店有專屬地下停車位為您提供,同時酒店車庫有電動汽車充電樁,滿足充電需求; 曼曼和全體員工真誠期待您的再次光臨!祝您生活愉快!
mrstingting
Business 2-bed Room
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 31, 2025
1.酒店位置很好,距離高速近,去莫干山附近的景點都挺方便;2.酒店客服非常Nice,笑容親切,帶寶寶入住,非常貼心的幫忙升級了帶浴缸的房型,小朋友泡澡超開心,房間乾淨整潔寬敞,沙發也很舒服,喜歡,另外夏季旅遊,酒店還贈送了超級萌萌噠寶寶遮陽帽,非常喜歡;3.酒店大堂有免費的咖啡機,咖啡星人覺得很好喝;4.酒店有免費停車場和收費的充電樁,快充慢充都有,電費不便宜,但停車位不緊張;5.早餐中西式都有,在此價位算挺豐盛,其中奶香玉米和蒸的小土豆最喜歡吃,是一次滿意的住宿經歷。
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Response from Property: 【🚅近高鐵站,高速路口🛣️】太感謝您這麼用心地分享啦~能讓您和孩子住得開心、玩得方便,我們特別有成就感~您喜歡的奶香玉米和小土豆,廚師知道了肯定超開心~下次再來,咱們再給孩子準備點小驚喜,期待和你們再見面呀~
Guest User
Guestroom (one bed) (Bathtub)
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 20, 2025
房間設計簡約而又温馨,配備了舒適的床和高質量的床。員工友好且專業,總是面帶微笑地迎接每一位客人。地理位置優越,出行方便。總之,雷迪森酒店滿足了我的住宿需求。強烈推薦!
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Response from Property: 【🚅近高鐵站,高速路口🛣️】尊敬的賓客,您好!感謝您百忙之中抽空對我們點評,我們很榮幸,讓您有一個5分的體驗! 酒店位置優越,離德清高速口1KM,高鐵站5KM,下渚湖風景區4KM,上渚山奇幻谷3KM; 酒店有專屬地下停車位為您提供,同時酒店車庫有電動汽車充電樁,滿足充電需求; 曼曼和全體員工真誠期待您的再次光臨!祝您生活愉快!
Guest User
Guestroom (one bed) (Bathtub)
Stayed in Jul 2025
Family
26 review
10/10
Outstanding
Posted on Aug 23, 2025
這趟旅行最超預期的一家酒店,房間設施很新,乾淨衞生,親子出遊,前台主動協調升級房型,服務很貼心,早餐超預期,30元一位,湯粉,粉絲湯,小炒等遠超全季,對比下來比萬豪168一位的早餐倍感性價比,洗衣房設備齊全,健身房桌球老少玩得很開心,周邊吃飯,去車站,森林公園,博物館都很方便,極力推薦……建議空氣凈化,親子房裡一直有種很濃郁的脂粉味,有點不適😓,另一間大床房氣味還好
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Response from Property: 【💪健身房,桌球桌🎱】非常感謝您如此細緻又真誠的分享!看到您認可房間設施、前台服務,我們心裏暖暖的~早餐能讓您覺得超值,是我們的幸運,後續也會持續優化菜品,保持這份用心。關於親子房的氣味問題,我們記下來啦,會馬上排查整改,爭取給大家更舒適的環境。(另外想説明下,咱們早餐一直是38元每位呢,能得到您的認可太開心啦,期待您下次再來~ )
Guest User
Business Queen Room
Stayed in Aug 2025
Business traveler
3 review
10/10
Outstanding
Posted on Sep 19, 2025
從踏入大堂的那一刻起,就能感受到它的高品質和專業服務。房間寬敞明亮,床品非常舒適,設施一應俱全。在這裏住宿體驗絕佳,早餐體驗感也超強,品種非常齊全,強烈推薦。
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Response from Property: 【👗24小時自助洗衣房👔】尊敬的賓客,您好!感謝您選擇德清莫干山雷迪森懌曼酒店,曼曼一直以“為賓客提供最舒適的居棲”為初衷,不斷努力和創新,全方位各渠道收集不同的賓客意見,您的完美體驗是我們最大的收穫,永遠歡迎您的到來!祝您生活愉快!
Guest User
Guestroom (2 beds)
Stayed in Aug 2025
Business traveler
2 review
10/10
Outstanding
Posted on Sep 30, 2025
酒店入住的很滿意,前台小姐姐服務特別熱情,特別專業😊設施齊全,環境不錯,衞生更不用説了,非常乾淨利落,出差商旅很適合,來德清首選的商務酒店!
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Cxiaoying423
Comfy Family Room (Bathtub)
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 17, 2025
和朋友一家約好來莫干山玩,看中這家雷迪森,離景區不算遠,開車半小時內都能到,位置挺合適。房間空間適中,床睡得踏實,服務人員熱情友好😌響應快,有需求很快解決,服務周到。早餐新鮮乾淨,很不錯,麪條餛飩 都不錯,西瓜好吃😋
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Response from Property: 【🚅近高鐵站,高速路口🛣️】哇,看到您和朋友一家玩得開心,我們也跟着高興!能成為您莫干山之行的住宿選擇,超榮幸~ 位置便利、房間踏實、服務響應快、早餐合心意,這些都是我們努力的方向,很開心被您看到啦~ 期待下次再相遇,繼續給您和朋友舒心的體驗,祝往後旅途都順順當當呀 ~
Guest User
Business 2-bed Room
Stayed in Jul 2025
Family
50 review
9.7/10
Amazing
Posted on Aug 22, 2025
酒店離高速口很近,非常方便,有專屬的地下停車庫,免費停車,早餐非常豐富,品質也滿高的,最喜歡的是酒店的洗衣房,配了西門子的四套洗衣機和烘乾機,贊。酒店的每位服務人員都熱情周到,滿意。推薦入住。
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6/7
Response from Property: 【🚅近高鐵站,高速路口🛣️】您詳細分享的這些便利與貼心,我們都默默記在心裏啦~高速口近、停車省心、早餐豐富、洗衣房實用,還有熱情服務,能讓您覺得滿意,是我們最想達成的事兒,期待下次還能給您這樣踏實的體驗呀!
Guest User
Guestroom (one bed) (Bathtub)
Stayed in Aug 2025
Business traveler
3 review
10/10
Outstanding
Posted on Sep 23, 2025
出差商旅很滿意的酒店,客房乾淨整潔,夜晚安靜,一夜好眠,前台小姐姐專業有素養,彬彬有禮😊有物品遺漏,第一時間通知,整體下來很滿意,很不錯的酒店!
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Response from Property: 【🏖️近開元森泊,天際森谷🎢】尊敬的賓客,您好!非常感謝您對曼曼的支持,提供優質温馨貼心的服務是我們應該做的,關懷,體貼,照顧,温暖,是每位員工送給您最真誠的禮物,期待您的再次到來~謝謝您!祝您生活愉快!
Anonymous User
Guestroom (one bed) (Bathtub)
Stayed in Aug 2025
Business traveler
2 review
10/10
Outstanding
Posted on Sep 26, 2025
酒店前廳服務員的態度很好,碰到問題都會積極迴應解決,房間隔音效果不錯,基本沒有噪音可以一覺睡到自然醒。設施設備完善齊全,下次有機會還會再來的。
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Response from Property: 【⛰️打卡莫干山 ,庾村風情街🌃】尊敬的賓客,您好!感謝您對我們服務的認可和讚賞!我們一直致力於為每一位客人提供最優質、最貼心的服務,讓您的體驗充滿愉快和滿足。聽到您的反饋,我們深感榮幸,也倍感欣慰。我們會繼續努力,不斷提升服務水平,為您創造更加美好的體驗。再次感謝您的肯定,期待您的下次光臨!祝您生活愉快!