Park Inn by Radisson Berlin Alexanderplatz

Park Inn by Radisson Berlin Alexanderplatz Reviews

Park Inn by Radisson Berlin Alexanderplatz

Alexanderpl. 7, Berlin, 10178, GermanySee Hotel Details
Park Inn by Radisson Berlin Alexanderplatz
Park Inn by Radisson Berlin AlexanderplatzPark Inn by Radisson Berlin AlexanderplatzPark Inn by Radisson Berlin Alexanderplatz
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1 night

Guest Reviews

8.8/10
Very Good
290 review
Verified reviews
Location9.4
Amenities8.4
Service8.5
Cleanliness8.8
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All reviews(290)
Positive reviews(279)
Reviews with photos/video(85)
Awesome stay(63)
Delicious breakfast(48)
Easy to get around(36)
Loved the view(25)
Located downtown(24)
Convenient for shopping(14)
Small room size(11)
Comfortable bed(9)
Negative reviews(11)
Savvy_Uk
Double Room
Stayed in Jan 2025
Couples
3 review
9.0/10
Great
Posted on Feb 25, 2025
The hotel is in the central area of Berlin and has great amenities for comfort.
Response from Property: Dear Savvy_Uk,Thank you for your positive feedback! We are delighted to hear that you enjoyed our central location and amenities, contributing to your comfort during your stay.Best regards,Po
Anonymous User
Double Room
Stayed in Jan 2025
Business travelers
12 review
6.0/10
Posted on Mar 6, 2025
Overall in the mid range. But the breakfast really good taste
Response from Property: Dear Guest,Thank you for your feedback. We are pleased to hear that you enjoyed our breakfast offerings. We appreciate your insights and hope to enhance your experience during your next visit.Best regards,Po
Eduardo
Double Room
Stayed in Mar 2025
Couples
1 review
7.5/10
Posted on Apr 6, 2025
Nice views in perfect location.
Response from Property: Dear Eduardo,Thank you for your feedback. We are glad you enjoyed the views and our location. Should you have any concerns or require assistance during your stay, please feel free to reach out to our team.Best regards,Po
Guest User
Standard Room With City View
Stayed in Mar 2025
Solo travelers
1 review
9.0/10
Great
Posted on May 1, 2025
Great location. Their staff were very friendly, especially Victoria at the reception. I think she deserves a raise.
Response from Property: Dear Guest, Thank you for your kind words regarding our location and our staff, particularly Victoria. We truly appreciate your feedback and will ensure it is passed along to her. Your positive remarks inspire us to continue providing excellent service. Best regards, Po
Chee Seng
Double Room
Stayed in Mar 2025
Couples
2 review
7.5/10
Posted on May 23, 2025
The location is very convenient as a base to explore all the attractions in Berlin as it is well connected with metro, tram and trains. There are also many shops and shopping malls around the area. However, the restaurant is very crowded during breakfast and the food is quite limited.
Guest User
Double Room
Stayed in Mar 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 8, 2025
Nice central location (30 min easy walk to Brandenburg Gate but underground and train station just outside the hotel). Very clean hotel, staff are very helpful. Breakfast is really good - served 6am to 11am and a huge variety of food, constantly restocked even near 11am.
Response from Property: Dear Guest,Thank you for your kind words regarding our central location, cleanliness, and breakfast offerings. We are thrilled to hear you enjoyed your stay and appreciate the helpfulness of our staff. We look forward to welcoming you back!Best regards,Po
Guest User
Double Room
Stayed in Sep 2024
Couples
44 review
8.0/10
Very Good
Posted on Oct 3, 2024
Directly at Alexanderplatz it's closes to Subway station. Long distance busses (Flixbus) operate right opposite the hotel. Room was clean and spacious, just combined shower/bathtub which is too small for me to take a bath and you need to climb in to take a shower. There's a coffee machine on the room, but no water cooker, coffee was not provided for the second night of our stay but was delivered to the room upon request. Friendly staff at the reception
Response from Property: Dear Guest,Thank you for sharing your feedback with us! We're glad to hear that you enjoyed our convenient location at Alexanderplatz and found our rooms clean and spacious. It's great that our staff at reception was able to assist you promptly with your coffee request.We apologize for the inconvenience you experienced with the combined shower/bathtub setup and the coffee not being replenished automatically. Your comments are important to us, and we'll take them into account as we continue to improve our services.We hope to welcome you back for an even better experience in the future!Best regards,Lily
Guest User
Standard Room With City View
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Feb 16, 2025
I want come again)
Response from Property: Dear Guest,Thank you for your delightful feedback! We are thrilled to hear that you wish to return and look forward to welcoming you back to create more memorable experiences.Best regards,Po
MooNum
Standard Room With City View
Stayed in Sep 2024
Business travelers
68 review
10.0/10
Outstanding
Posted on Oct 26, 2024
The hotel is very good locations such as shopping malls,restaurants,pub and bars.
Response from Property: Dear MooNum, Thank you for your kind feedback! We are delighted to hear that you enjoyed our prime location, and look forward to welcoming you back. Best regards, Lily
Guest User
Small Single Room
Stayed in Dec 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Feb 6, 2025
Perfect location
Response from Property: Dear Guest,Thank you for your kind words about our location! We are thrilled to hear you enjoyed your stay with us and appreciate your feedback.Best regards,Po
LijoJohn
Individual Room
Stayed in Feb 2025
Business travelers
1 review
7.0/10
Posted on Mar 10, 2025
Hotel located on the great place. Room is stated as single room suitable for only one person, but the room had two single beds, would have been better with 2 single beds. No still water or any amenities apart from bathroom amenities. I had requested for an early departure, which was refused. I understand the policy but flexibility is some way or half way is always appreciated and I am from the same industry with 17yrs experience. Staff at the bar was really great, service and refill was delayed understand since the bar was busy.
Response from Property: Dear Lijo John,Thank you for sharing your feedback regarding your recent stay with us. We are pleased to know you appreciated our location and the service from our bar staff. However, we regret that the room configuration did not meet your expectations and that you found the amenities lacking. Regarding the water and coffee capsules, complimentary items are provided on the day of arrival, and additional coffee capsules can be obtained at our reception. We also understand your disappointment concerning the early departure request; our policies are in place to ensure a consistent experience for all guests, and we appreciate your understanding in this matter.We value your insights and hope to welcome you back in the future.Best regards,Po
GuiBo
Double Room
Stayed in Feb 2025
Couples
14 review
6.0/10
Posted on Mar 10, 2025
Breakfast very disorganized with no trained people to clean tables and very few staff. Only 2 coffee machines for such a huge restaurant.
Response from Property: Dear GuiBo,Thank you for your comments. Best regards,Po
toriness
Double Room
Stayed in Jul 2024
Couples
93 review
8.0/10
Very Good
Posted on Aug 6, 2024
Great location for transport options (train direct from airport, and we got a bus to Dresden from right outside the hotel) and central city attractions - including only 15 minutes walk to Museum Island. The services and amenities were not the best given this is a Radisson - the staff were quite friendly (let us check in slightly early) but as an actual paying hotel guest, the hotel will charge you 2 euro per piece of luggage to store it for a couple of hours, it costs 6 euro to access the hotel roof terrace to see the city views, and as a hotel policy the coffee isn’t restocked daily in the room (you can get your daily replacements but you have to go to reception yourself). Room was clean enough but a bit dated/tired especially the bathroom fit out. Hotel was fine overall but I think it’s a stretch to call it a 4 star.
Response from Property: Dear toriness, Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our prime location and the convenience it offers for transportation and exploring the city. We are sorry to learn that some aspects of your stay did not meet your expectations. We appreciate your kind words about our friendly staff and the cleanliness of the room. Regarding the additional charges for luggage storage and access to the roof terrace, we aim to provide transparent information about all optional services available. Luggage storage fee is in place to cover the insurance for your belongings, ensuring their safety and security during storage. The terrace is an extra activity for visitors to have the unique experience due to the exclusive location, please be aware that the entrance fee is not included in our room rate.As for the coffee replenishment, complimentary capsules and water are provided on the day of arrival. We regret any inconvenience caused by the design and will gladly assist in selecting a room that better suits your preferences. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back. Warm regards, Po
Guest User
Double Room
Stayed in Dec 2024
Couples
2 review
6.0/10
Posted on Mar 12, 2025
The air conditioning was not working, the employees were rude. There was no meat to eat other than pork.
Response from Property: Dear Guest,Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We regret any inconvenience caused by the air conditioning not working and will have our team look into this matter.We also apologize if you found our staff to be rude—this is not the level of service we strive to provide. Your feedback will be shared with our team to ensure better guest experiences in the future.Regarding the food options, we understand the importance of catering to different dietary preferences and appreciate your input. We also offer many variety other than pork, please feel free to check with our colleagues. Meanwhile, we will review this internally for further improvement.We hope to have the opportunity to welcome you again and provide a more enjoyable stay.Best regards,Po
Johncha
Double Room
Stayed in Jun 2024
Solo travelers
5 review
9.5/10
Amazing
Posted on Aug 1, 2024
Located in central of Berlin, this is probably the tallest hotel in town. They have a really nice view over the city. Very convenient with metro and all the restaurants and shops around. Rooms are clean but if you live high up, it’s hard to get mobile signal. Wifi doesn’t work so well when a lot of people are using it. One of the biggest issue if you live higher than 20th floor, the elevator won’t stop at your floor for so long. Not sure how the elevators work, you may have to wait 10 mins for getting down to lobby at busy hours (etc lunch/ dinner hour) Check in was easy and quick, and staff is friendly also.
Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback about your recent stay with us. We are pleased to hear that you enjoyed our central location and the stunning views over the city. The convenience of nearby metro stations, restaurants, and shops is indeed one of the highlights of our hotel.We are glad to know that you found the rooms clean and that the check-in process was quick and easy. Our staff always strives to provide friendly and efficient service, and your kind words are appreciated.However, we regret to hear about the difficulties you experienced with the mobile signal and WiFi connectivity, especially during peak hours. We understand how important reliable internet access is for our guests, and we will look into improving our network infrastructure to better accommodate high demand.We apologize for the inconvenience caused by the elevator wait times. We understand how frustrating it can be, especially when staying on higher floors. We will review our elevator operations to ensure a more efficient service for our guests during busy periods.Your feedback is invaluable to us, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Thank you once again for your constructive comments and for choosing to stay with us.Best regards,Lily