Village Hotel Albert Court by Far East Hospitality Guest Reviews
4/5
Very Good
301 review
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Verified reviews
Location4.1
Amenities3.7
Service4.1
Cleanliness4.2
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All reviews(301)
Positive reviews(277)
Reviews with photos/video(83)
Awesome rooms(57)
Easy to get around(48)
Close to metro(37)
Great value for money(17)
Convenient for shopping(17)
Strange smell in room(9)
Well designed(7)
Friendly front desk staff(7)
Negative reviews(24)
DCSWYH
Superior Room
Stayed in Oct 2024
Business travelers
22 review
4.2/5
Very Good
Posted on Nov 14, 2024
It's always feel good to come back to one of your favourite hotels. Everything is good here. Absolute comfort. Seeing those staffs like seeing a long lost friends. Cheers :)
Response from Property: Dear Guest,Greetings from Village Hotel Albert Court!Thank you for taking the time to leave a fantastic review of your stay with us.Looking forward to your next stay with us.Best RegardsVigneswaranAssistant Front Office Manager
hanhan817
Superior Room
Stayed in Nov 2024
Couples
27 review
3.5/5
Posted on Dec 29, 2024
Rather old design hotel. Location is centralised. No water provided. Tv channels wasnt clear as well.
WS78
Superior Room
Stayed in Nov 2024
Travel with friends
24 review
3.7/5
Posted on Dec 13, 2024
Stay was reasonably comfortable, location is also good as accessible by trains. Also near to many eateries. Check in and check out processes were also fast.
One bad thing is the water heater as the temperature of the water is not easily controlled. It is either too hot or too cold.
Response from Property: Dear WS78Greetings from Village Hotel Albert Court!Thank you for taking the time to leave a honest review your stay with us.We will use this feedback to further improve on our services.Best RegardsMary Grace TamotsuSenior Assistant Manager
fionmisuzu
Deluxe Room
Stayed in Oct 2024
Family
56 review
5.0/5
Outstanding
Posted on Nov 16, 2024
A big shout out for their service and front desk. Everyone is so helpful and always put on their smile to the guests.
Response from Property: Dear fionmisuzu,Greetings from Village Hotel Albert Court!Thank you for taking the time to leave a fantastic review of your stay with us.Looking forward to your next stay with us.Best RegardsVigneswaranAssistant Front Office Manager
Guest User.
Superior Room
Stayed in Sep 2024
Solo travelers
28 review
4.7/5
Amazing
Posted on Nov 1, 2024
Excellent location right next to Rochor mrt station. Furnishing is a little retro and dated, but very clean and neat. Good choice and good location
Jun Wen Chin
Superior Room
Stayed in Sep 2024
Business travelers
1 review
3.0/5
Posted on Oct 25, 2024
Soundproofing is very poor. Ppl walk & talk outside also can hear clearly in the room, I can’t sleep at night due to some ppl talking loudly outside the room!! Bed and pillow is very bad quality, bed is too soft, not good for the back, my back is so pain, pillow is too thick and hard, my neck is so pain, weird smell in the room… the water pipe at the basin also very funny design,,, the water can’t come out evenly, the basin is clogged also and water is very difficult to go away 🫤🫤
Response from Property: Dear Jun Wen Chin,We are truly sorry for the many challenges encountered during your stay . We are grateful for your patience with us over our shortcomings.We value your kind feedback and will surely continue to work on improving our product and service standard.Thank you for choosing Village Hotel Albert Court.Regards,VigneswaranAssistant front Office Manager
Guest User
Deluxe Room
Stayed in Mar 2024
Business travelers
1 review
3.0/5
Posted on Apr 21, 2024
Staff is not friendly, no smiling greeting upon approaching.
Booking with breakfast, but not reflecting in their system. Every morning have to explain to the restaurant staff that I did paid for breakfast and show check in voucher which is really troublesome.
Breakfast option is little and repetitive every morning with a lot of processed food product.
Room is generally clean and comfortable.
Response from Property: Dear Guest User,Greetings from Village Hotel Albert Court!We are sorry to hear about your bad experiance during your stay.Thank you for your comments as we can use it to improve on our services.Best RegardsVigneswaranAssistant Front Office Manager
Anonymous User
Deluxe Room
Stayed in Feb 2024
Couples
12 review
4.0/5
Very Good
Posted on Mar 23, 2024
Title: Disappointing Anniversary Stay with Construction View
Review:
My partner and I recently stayed at Village Hotel Albert Court to celebrate our anniversary, and unfortunately, our experience fell short of expectations. Despite requesting a higher floor with a good view, we were dismayed to find ourselves facing a construction site. This was hardly the romantic backdrop we had hoped for on such a special occasion.
On the bright side, the cleanliness of the room was commendable, and the amenities provided were satisfactory. However, we were surprised to discover that only one set of soap and shampoo was provided for the both of us. This oversight meant that we had to ration these essentials, which was far from ideal.
To add to our disappointment, both the TV and ceiling fan were out of order throughout our stay, detracting from our comfort and enjoyment.
One positive aspect of our stay was the convenient location of the hotel, with various shops nearby.
Overall, while the cleanliness and location were satisfactory, the lack of attention to our requests, insufficient amenities, and malfunctioning facilities left us feeling disappointed with our anniversary stay at Village Hotel Albert Court.
Response from Property: Dear Guest, Greetings from Village Hotel Albert Court!We thank you for taking time to share on your stay experience with us at Village Hotel Albert Court and thank you for your patience and understanding on the challenges you have encountered. Regards Vigneswaran Assistant Front Office Manager
Mr Ie
Superior Room
Stayed in Feb 2024
Solo travelers
18 review
4.2/5
Very Good
Posted on Apr 5, 2024
Location very close to Rochor station around 250 m only .
The Reception Miss Pashmini is giving excellent service , bell Boys All friendly n helpful .
One other Reception Lady too much busy n not responding friendly ,when I called to inquiry .
The other Man Reception John service not bad .
6/8
Response from Property: Dear Mr le, Greetings from Village Hotel Albert Court! We are delighted that you had a fantastic stay with us.Pashmini and John are so happy that you have left them a positive feedback. Thank you for taking the time to write a wonderful review about us. Best Regards Vigneswaran Assistant Front Office Manager
Ewok
Superior Room
Stayed in Aug 2024
Travel with friends
4 review
4.5/5
Great
Posted on Nov 4, 2024
It’s a good location. Near to Little India MRT and Tekka Market. It’s about a 15 min walk to Bugis MRT.
There are some restaurants around this area, but if you want cheaper food, go to Tekka market. But it’s mostly Indian cuisine.
The room was huge and looks lovely.
Response from Property: Dear Ewok,Greetings from Village Hotel Albert Court!Thank you for taking the time to leave a fantastic review of your stay with us.Looking forward to your next stay with us.Best RegardsVigneswaranAssistant Front Office Manager
MeghaAhmed
Deluxe Room
Stayed in Jan 2024
Couples
9 review
4.2/5
Very Good
Posted on Feb 15, 2024
very friendly and strategic place and easy to find using the MTR Rochor line and close to Litle India and Bugis only a 5 minute walk
6/8
Response from Property: Dear meghaAhmed,We thank you for your kind review of Village Hotel Albert Court. Thank you for choosing Village Hotel Albert Court.Sincerely, Hairul Anis, Hotel Manager
boonie
Superior Room
Stayed in Dec 2023
Travel with friends
27 review
4.5/5
Great
Posted on Mar 13, 2024
Parking is free below the building.
Walking distance to bugis.
Necessary amenities are available.
Response from Property: Dear boonie,We thank you for taking time to share on your stay experience with us at Village Hotel Albert Court in this forum. We trust that you had a great stay experience.Thank you for choosing Village Hotel Albert Court.RegardsHairul AnisHotel Manager
Deborah
Superior Room
Stayed in Dec 2023
Couples
15 review
4.0/5
Very Good
Posted on Jan 7, 2024
Overall stay has been comfortable. Perhaps the hotel can consider providing bottled drinks as not all guests are comfortable drinking from tap water including myself. The front line staffs are pleasant and courteous. Enjoyed my stay.
Response from Property: Dear Deborah,We thank you for your kind review of Village Hotel Albert Court. Thank you for choosing Village Hotel Albert Court. Sincerely, Hairul Anis, Hotel Manager
Anonymous User
Superior Room
Stayed in Jun 2024
Couples
6 review
3.7/5
Posted on Oct 15, 2024
Overall cleanliness needs to be improved. Stained bedsheets, chair cushion, and dusty floor.
Response from Property: Dear User,Greetings from Village Hotel Albert Court!Thank you for taking the time to leave a review of your stay with us.Looking forward to your next stay with us.Best RegardsVigneswaranAssistant Front Office Manager
Guest User
Deluxe Room
Stayed in May 2024
Business travelers
5 review
4.5/5
Great
Posted on Jun 30, 2024
The location is very good , 200m from MRT and only 3 stops from Bayfront.
The reception desk people are very helpful and polite. They provided me even some first aid material.
I stayed in this hotel 20 years ago so returned back to relive the wonderful experience I had before.
It is normal that the hotel was not as brilliant as 20 years ago.
I was a bit disappointed by the small size of the bathroom and not being in perfect shape but I am glad having stayed there again.
It is a hotel with character.
I wish the breakfast was of a more reasonable price.
Response from Property: Dear Guest User,Thank you for your time and we truly appreciate this generous review. Thank you for choosing Village Hotel Albert Court.Regards, VigneswaranAssistant Front Office Manager