Eco Smart Apartments Premium City

Eco Smart Apartments Premium City Reviews

Eco Smart Apartments Premium City

58 Breitscheidstraße, Nuremberg, 90459, GermanyView Hotel Details
Eco Smart Apartments Premium City
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Eco Smart Apartments Premium City Guest Reviews

3.9/5
Good
46 review
Verified reviews
Location4.1
Amenities3.8
Service3.8
Cleanliness4.1
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All reviews(46)
Positive reviews(3)
Reviews with photos/video(3)
Negative reviews(5)
Guest User
Comfort Studio Apartment
Solo travelers
6 review
4.7/5
Amazing
Posted on
This is actually my favorite German hotel. It is an automated unmanned hotel. Of course, there are also waiters to do the cleaning. There is an office area inside, and it is all entered through a mobile phone. For foreign tourists, it can avoid a lot of embarrassment due to language barriers. There is also a kitchen and a TV, which is very good. The hotel is very new and the hygiene is also good.
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Guest User
Superior Studio Apartment with balcony or terrace
Business travelers
14 review
3.7/5
Posted on
A bit far from the city center, a completely self-catering hotel. If there is a problem, I can contact the customer by phone and solve the problem in time. It's just unacceptable that no one cleans the room every day.
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Passion
Comfort Suite Apartment with sofa bed
Travel with friends
4 review
4.5/5
Great
Posted on
The room is new and great, with complete kitchen utensils but no seasonings. There is also a large refrigerator and an oven, but no microwave! There is actually conditioner in the bathroom, and the location is very convenient!
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Shenganni-daoleiwenzhengming
Comfort Studio Apartment
Business travelers
2 review
1.0/5
Posted on
Bad review! Bad review! Bad review! Bad review! Bad review! Bad review! Bad review! Bad review! Bad review! Bad review! Bad review! Bad review! Does not match the picture at all! There is no front desk, and you can only find Ctrip customer service to deal with problems thousands of miles away! The room is small and poor in hygiene! However, Ctrip's customer service attitude has always been very good and can solve problems in time!
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MAN SENG
Superior Studio Apartment with balcony or terrace
Family
8 review
1.5/5
Posted on
這間酒店是以自助形式管理的,由入住到離店都没見過任何工作人員,感覺像日本的民宿,只能自助CHECK-IN和CHECK-OUT,但手續非常雜習,不像日本民宿會提前告知辦理入住的指引,所以遇到問題十分無助,首先第一天入住原來要上網辦理很多手續和填寫很多資料才能拿到確認號,再用手機憑確認號登入酒店專屬系統才能取得房號和用手機開關進入房間,雖然有提供自助門卡制卡機,但根本做不了,入住花了近30分鐘,如果手機没電或没有網絡的話,真的要瞓街了.其次是我們入住的客房没有冷氣,房間只提供一台迷你風扇,我們是8月份入住,晚上室內氣溫高達30度,當刻馬上致電緊急客服電話,由於我們是住宿二晚,客服回覆下班時間無辦法,但保證第二天會派工作人員跟進,到了第二天下午返回房間情況依舊,根本没有人跟進過,十分氣憤和失望,感覺客服很没誠信和不負責任,永遠不會再選這間酒店~
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Guest User
Comfort Studio Apartment
Couples
1 review
2.7/5
Posted on
체크인 하는데 40분 걸렸습니다. 셀프체크인인데 예약번호 확인도 안되고 키를 어떻게 등록하는지에 대한 설명이 없어 최악이었습니다. 다른 방문객들도 체크인으로 인해 힘들어 하는 것을 봤습니다. 셀프체크인시스템을 바꿔야할 것 같습니다. 그래도 위치나 방은 좋았습니다..
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Zhecun
Comfort Studio Apartment
Family
12 review
2.7/5
Posted on
太糟糕了,空調漏水,衞生間的排氣扇的聲音轟鳴,晚上連個工作人員都沒有,根本無法睡覺,慘不忍睹
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