Xiaolu Chenke Island Neighbor Sea View Hotel (Erhai Branch) Reviews

Response from Property: 感謝您的用心好評！🌊能為您呈現充滿未來感的居住體驗、一覽無垠的海景視野和整潔舒適的環境，是我們的榮幸～投影儀的配置也是希望讓您的旅居時光更添愜意，無論是觀影還是會議都能隨心切換。期待下次相遇時，繼續帶給您科技感與自然之美交織的驚喜體驗！✨

Response from Property: Hotel reply: Dear guest, Hello! Thank you for choosing to stay in our hotel along the Haidong line and sharing this meticulous stay experience with your heart! 🌊 It is our great honor to provide you with clean and comfortable rooms, smart and thoughtful AI services, and energetic breakfast every morning. Watching the sunset sink into the horizon in front of the floor-to-ceiling windows, the convenience of freely choosing to dry or dry in the laundry room, and the little surprise brought by the occasional coffee car - we always hope that these details can add warmth and relaxation to the journey. Your recognition of the quiet surrounding environment, convenient travel, and praise for the staff's service are all our driving force to keep moving forward! Looking forward to meeting you again next time, enjoying a beautiful sunset together, or discovering more little beauties on the seaside together~ I wish you a pleasant journey with surprises and a smooth and happy journey!

Response from Property: We are glad that you like our room, and we are even happier to hear that the host's recommendation and pick-up service have brought convenience to your journey~ Sharing authentic local food and providing a little help are what we are most happy to do! Your recognition is the greatest encouragement to us. We will continue to maintain this enthusiasm and make every guest feel as comfortable as returning to a familiar old friend's home. I look forward to making a pot of tea for you and chatting about the stories on the road when you pass by next time. I wish you a safe journey and see you later!

Response from Property: Dear guest, Hello! Thank you very much for choosing our hotel and for your valuable feedback about your stay. We deeply apologize for the inconvenience and dissatisfaction you have encountered. We have carefully reflected on and investigated the issues you raised. We deeply regret the receptionist's service attitude. We are always committed to providing warm and attentive service to every guest, but it is clear that we fell short of your expectations this time. We have taken serious action against the receptionist's rude behavior and for assigning you the wrong room number. We will also strengthen service training to ensure such incidents do not recur. We are particularly ashamed to find that there was no toilet paper in the restroom. This was an oversight in our daily management. We have instructed the relevant department to immediately rectify the situation and strengthen routine cleaning and replenishment of restroom supplies to ensure that every guest enjoys a comfortable and convenient accommodation. Regarding the breakfast selection and location, we understand that this directly impacted your dining experience. We are already working on adjusting the breakfast menu to include a wider variety of dishes. We are also considering optimizing the restaurant's layout to provide a more convenient and comfortable dining environment. We sincerely apologize for the hotel's remote location and inconvenient transportation. While our hotel is nestled on the other side of Erhai Lake, offering unique natural beauty, we recognize the importance of convenient transportation. We are actively communicating with relevant departments to explore possibilities for improving transportation conditions, hoping to provide greater convenience for your travel. Finally, we sincerely hope you will give us another opportunity to make up for this shortcoming with concrete actions. We also welcome your valuable feedback and suggestions at any time, so that we can continuously improve and enhance our service quality.

Response from Property: 感謝您選擇我們酒店，能得到您的認可太讓我們開心啦！無論是客房的整潔舒適，還是前台的貼心服務，都是我們用心的證明。期待您再次入住，感受不同時節的美好～

Response from Property: Thank you for choosing our hotel. We are so happy to receive your recognition! Whether it's the cleanliness and comfort of the guest rooms or the attentive service at the front desk, they are all proof of our dedication. We look forward to welcoming you back to experience the beauty of different seasons.

Response from Property: Thank you for choosing our hotel. We are so happy to receive your recognition! Whether it's the cleanliness and comfort of the guest rooms or the attentive service at the front desk, they are all proof of our dedication. We look forward to welcoming you back to experience the beauty of different seasons.

Response from Property: Thank you for choosing our hotel. We are so happy to receive your recognition! Whether it's the cleanliness and comfort of the guest rooms or the attentive service at the front desk, they are all proof of our dedication. We look forward to welcoming you back to experience the beauty of different seasons.

Response from Property: Thank you for choosing our hotel. We are so happy to receive your recognition! Whether it is the cleanliness and comfort of the guest rooms or the attentive service of the front desk, it is the proof of our dedication. We look forward to your stay again and experience the beauty of different seasons~

Response from Property: Thank you for choosing our hotel. We are so happy to receive your recognition! Whether it's the cleanliness and comfort of the guest rooms or the attentive service at the front desk, they are all proof of our dedication. We look forward to welcoming you back to experience the beauty of different seasons.

Response from Property: Dear guest, hello! Thank you for choosing to stay in our hotel and sharing your stay experience with your heart! It is our greatest honor to let you wake up with the morning light of Erhai Lake and enjoy the beautiful sea view and warm and comfortable guest rooms. Providing every guest with a cost-effective stay experience and a clean and hygienic environment is always our pursuit. We are very pleased to know that our service team has provided you with thoughtful luggage assistance and friendly care, and we will also pass on your encouragement to every partner! The hotel is equipped with convenient facilities such as elevators, just to make it easier for you to bring luggage. Your satisfaction is our driving force. We look forward to meeting you in Dali next time and continue to enjoy the romance of Cangshan and Erhai Lake! I wish you a happy life and a beautiful journey!

Response from Property: 🌸Dear guest, hello! We are really happy to see your five-star praise~🌊It is our greatest honor to be able to share the scenery of Erhai Lake with your beautiful memories! Thank you for your recognition of the store manager and service. We have been working hard to make every family stay comfortable and warm. We look forward to meeting you again in this romantic place! I wish you a safe journey ahead, and hope that life is filled with beautiful scenery. Remember to come back often! (⁎˃ᴗ˂⁎)🚗💨

Response from Property: Dear guest, Hello! Thank you very much for choosing to stay in our hotel and sharing such a detailed stay experience! 🌊 We are honored to hear your recognition of the space, design and fully intelligent control facilities of the sea view room. When the new store opens, it is our goal to bring you "beautiful" visual enjoyment and spacious and comfortable activity space~ We are very happy to know that you like the sea view check-in point on the rooftop on the 4th floor, and feel the tranquility and convenient location at night! The thoughtful configuration of disposable bath towels and face towels, as well as the stable performance of hot water and water pressure, are all manifestations of our attention to details. What touched us even more was that you noticed the attentive service of the room cleaning team and the enthusiastic assistance of the little partner (the little sister will be very happy to hear your praise!), your satisfaction is the greatest encouragement to us! Thank you again for your full recognition, and look forward to continuing to create more beautiful memories for you when we meet next time! I wish you always have surprises on your journey, and your life will always be "facing the sea, spring flowers blooming"! ✨

Response from Property: Dear guests, thank you very much for your detailed praise for the hotel's design, service and environment! We always believe that the combination of modern comfort experience and natural river view can inject unique charm into the journey, and your recognition of the room view, quiet atmosphere and appreciation of the thoughtful service of our staff are the best interpretation of our philosophy. Our original intention is to create a "relaxed feeling at home" for every guest. We are delighted to know that you enjoyed your relaxing time in the tranquility of the river. The geographical location advantage you mentioned is also what we are proud of - hidden in nature yet conveniently accessible, suitable for both quiet and active areas. This encouragement will be passed on to every team member. We look forward to your return next time, when we can accompany you to experience the beauty of Erhai Lake with familiar warmth and new surprises!