Lone Pine, Penang, a Tribute Portfolio Resort Guest Reviews
4.5/5
Great
499 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(499)
Positive reviews(480)
Reviews with photos/video(233)
Nice sea view(66)
Quiet & comfortable(41)
Great swimming pool(33)
Large rooms(24)
Close to beach(24)
Tasty food(19)
Well designed(9)
Perfect for honeymoons(7)
Negative reviews(18)
Guest User
Deluxe Suite
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Had a wonderful stay at the Lone Pine, The place was clean, staff were helpful and welcoming, and the trees keep everything cool and quiet. A troop of monkeys even made an appearance.
Love the vibes of hotel. Suit for people who love calmness and quiet place. However my BAD experience that spoil the whole mood is when im been charge for late checkout without information of late check out "rate". Usually im staying at all hotel 5 stars at feringghi ( I already tried all 5 stars hotel at feringghi) even other than feringghi 5 stars hotel wont charge you 1hour for RM54 like lone pine. I BEEN CHARGE FOR RM 108 for 2 hours late checkout 12-2pm for marriot hotel. This is unacceptable.
I want highlight for service 4stars hotel like you doesnt allowed for late checkout at all must sharp at 12pm must prior inform to guest. I late checkout until 2pm because I do solat first at room. Usually receptionist will call at 12.30-1pm to inform about can or not late checkout and have rate. BUT FOR LONE PINE. DONT call and DONT give any information about late checkout. So I thought Its okay like others 4-5stars hotel and for hotel under "MARRIOT". I regret because not receive information about late checkout rate.
My advise is for people who usually familiar with 4-5stars sevice. This hotel doesn't provide those.reconsider for this hotel that dont allowed you checkout late than 12pm. Must sharp before 12pm. OTHERWISE THEY WILL CHARGE YOU FOR RM54/HOUR.
Anonymous User
Premier Seafacing Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Serene and beautiful hotel at strategic location, not so crowded compared to other hotels nearby. The rooms are perfect with direct view of beach and staffs are so friendly, attentive and efficient. A perfect closing for 2024.
CM Chia Ling
Deluxe Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Jan 11, 2025
Hotel is great but breakfast buffet spread is not so great. Overall is a very relax environment as the occupancy is low.
Muzahar
Deluxe Guest room, 1 King, Balcony
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Such an amazing staycation, super duper comfy and above expectation.
The staff is very helpfull And friendly. Wiling to help to no matter situation.
The facilities of hotelbis working well.
The view of room is excellent.
Wonderfully decorated resort, nice beach, great hospitality by every staff, very relaxing place. Best resort I ever stayed in Penang.
Breakfast can be improved.
We loved everthing about this hotel..its was my 1st experience stay at this hotel…receptionist n staf was good n so friendly…its my lucky day because they upgrade my room from deluxe guest room with balcony seafacing to deluxe suit with balcony seafacing…the room was spacious n clean…room facilities is good…view hotel is beautiful n near beach…love stay hear because very quite n calm..breakfast was good n love the coffee🥰..will repeat again..
Very easy to park
6/9
Guest User
Deluxe Guest room, 1 King, Balcony
Stayed in Nov 2024
Couples
2 review
4.2/5
Very Good
Posted on Jan 1, 2025
Good environment and good service but still have more to improve☺️☺️
BLCKHRT
Deluxe Guest room, 1 King, Balcony
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 5, 2024
This hotel has been the best experience of our trip so far. The room is beautiful and the outdoor tub is a luxurious touch. The staff are incredibly friendly and always willing to assist. The pool area is magnificent and offers a relaxing atmosphere. The food we've had has been perfect, exceeding our expectations.
Hanshu Z
Premier Seafacing Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
I mean yes it is 30mins from the main town of the Penang, but look at the view.
Every morning we open the window and saw the pine trees the beach the sunshine and the sea it feel like a kind of new born.
People are friendly and kind,always willing to help.
Having time staying in the Lone Pine should be one of my best memories in Penang, can't wait to visit there next year's holiday!
Trully Amazing! Best of the best service. Since we were on 2nd floor, we didn’t really can smell the bad odor from outside.
Guest User
Deluxe Suite
Stayed in Nov 2024
Family
1 review
3.7/5
Posted on Dec 2, 2024
Suitable hotel for family. Loving the ambience & cosiness 😍😍 Thank you Lone Pine!
Thooooong
Deluxe Seafacing Room
Stayed in Oct 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Been offered an upgrade but I turned down the offer. I prefer the high floors to have more view at the sea. Room was ok
Winnie Ooi
Premier Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 12, 2024
.Stay 2nights, friendly staff and room big & clean. We are relaxed and enjoying the day in this hotel.
Yang
Deluxe Suite
Stayed in Sep 2024
Couples
14 review
4.5/5
Great
Posted on Nov 14, 2024
Great service and will stay again.
Request Birthday celebrate before arrive the hotel and they are well arrange a cake. Love the hotel so much. Breakfast is the most great I take compare to other hotel I stayed. All the staff always smile with you. For sure will come again!