Lone Pine, Penang, a Tribute Portfolio Resort Guest Reviews
4.5/5
Great
529 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(529)
Positive reviews(509)
Reviews with photos/video(245)
Nice sea view(66)
Quiet & comfortable(46)
Great swimming pool(33)
Close to beach(25)
Large rooms(24)
Tasty food(21)
Well designed(10)
Perfect for honeymoons(7)
Negative reviews(20)
XC888
Deluxe Suite
Stayed in Jan 2025
Business travelers
65 review
4.5/5
Great
Posted on Mar 3, 2025
Great stay, service wise is alright but I don't feel much interaction from the staffs. The service at the restaurant is excellent, though. The dipping tub at the balcony, however, is not usable as the drain plug is leaking. The fabric chair and sofa is also stained, leaving it less than desirable although still usable.
Approx 45mins from George Town to hotel , there’s lots of eatery around hotel , there’s few cans of soft drinks in the mini bar , but fridge is not cold enough
Guest User
Premier Seafacing Room
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 10, 2025
This is the best hotel i ever booked in trip.com. receive extremely warm hospitality a profesional hotelier team. The resort was perfect for city dweller looking for short escape and peace.
Resort environment was serene for a peace of mind. A perfect short escape for city dweller to escape from hustling bustling.
Had the best honeymoon trip here at Lone Pine hotel! The food was good and I personally enjoy the overall experience being here. Love the calm environment so much and there’s a lot of aesthetically pleasing spots to capture. Definitely will repeat again in the future🤍
Lovely stay. I really appreciate the kindness of the receptionist to accommodate my request for room facing sea and pool. Will come back
MattJD
Deluxe Suite
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Had a wonderful stay at the Lone Pine, The place was clean, staff were helpful and welcoming, and the trees keep everything cool and quiet. A troop of monkeys even made an appearance.
Love the vibes of hotel. Suit for people who love calmness and quiet place. However my BAD experience that spoil the whole mood is when im been charge for late checkout without information of late check out "rate". Usually im staying at all hotel 5 stars at feringghi ( I already tried all 5 stars hotel at feringghi) even other than feringghi 5 stars hotel wont charge you 1hour for RM54 like lone pine. I BEEN CHARGE FOR RM 108 for 2 hours late checkout 12-2pm for marriot hotel. This is unacceptable.
I want highlight for service 4stars hotel like you doesnt allowed for late checkout at all must sharp at 12pm must prior inform to guest. I late checkout until 2pm because I do solat first at room. Usually receptionist will call at 12.30-1pm to inform about can or not late checkout and have rate. BUT FOR LONE PINE. DONT call and DONT give any information about late checkout. So I thought Its okay like others 4-5stars hotel and for hotel under "MARRIOT". I regret because not receive information about late checkout rate.
My advise is for people who usually familiar with 4-5stars sevice. This hotel doesn't provide those.reconsider for this hotel that dont allowed you checkout late than 12pm. Must sharp before 12pm. OTHERWISE THEY WILL CHARGE YOU FOR RM54/HOUR.
A very relaxing stay at the resort hotel, easy access to the beach. Love the colonial feel of the resort.
Anonymous User
Premier Seafacing Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Serene and beautiful hotel at strategic location, not so crowded compared to other hotels nearby. The rooms are perfect with direct view of beach and staffs are so friendly, attentive and efficient. A perfect closing for 2024.
CM Chia Ling
Deluxe Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Jan 11, 2025
Hotel is great but breakfast buffet spread is not so great. Overall is a very relax environment as the occupancy is low.
Muzahar
Deluxe Guest room, 1 King, Balcony
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Such an amazing staycation, super duper comfy and above expectation.
The staff is very helpfull And friendly. Wiling to help to no matter situation.
The facilities of hotelbis working well.
The view of room is excellent.
Wonderfully decorated resort, nice beach, great hospitality by every staff, very relaxing place. Best resort I ever stayed in Penang.
Breakfast can be improved.
We loved everthing about this hotel..its was my 1st experience stay at this hotel…receptionist n staf was good n so friendly…its my lucky day because they upgrade my room from deluxe guest room with balcony seafacing to deluxe suit with balcony seafacing…the room was spacious n clean…room facilities is good…view hotel is beautiful n near beach…love stay hear because very quite n calm..breakfast was good n love the coffee🥰..will repeat again..
Very easy to park
6/9
Guest User
Deluxe Guest room, 1 King, Balcony
Stayed in Nov 2024
Couples
2 review
4.2/5
Very Good
Posted on Jan 1, 2025
Good environment and good service but still have more to improve☺️☺️