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Very clean and warm welcoming from staffs. Comfy bed, large bathroom, nice and strong water provided!! Def recommend. Only the location, since there are many ‘Host’ bars around the hotel. But other than that, everything was great!

A very good Japanese-style B&B ~ The room is large and very clean. The toilet, bathroom, and hand washing area are separated and can be used by several people at the same time. There is also a washing machine outside, and there are also laundries and convenience stores nearby. The only drawback is the location. It is relatively remote, so you have to take a bus from Kita Ikebukuro to Ikebukuro Station.

Check-in and room key return at out is not troublesome via post. The room is large 々2LDK, each with a double bed deployment bedroom 2 rooms. There is also a washing machine, and the bedroom is equipped with TV and air conditioning. I am glad that the bathtub and toilet are different. There is also a small kitchen and you can cook simple dishes. A large dust box is installed near the outer entrance and garbage is OK at any time. There are many supermarkets, taverns and regular restaurants nearby. It is less than 々 away from the station but within walking distance. I talked to the staff several times on the phone, but it was very polite. I had a good feeling. I will use it again in the future.

Not perfect but we loved our stay here. We had two king rooms that while small were nicely appointed, and aesthetically sufficient for our needs. I will say that if you travel with Full sized suitcases then this isn’t the place for you. Some wall hooks and a shelf would have been a nice edition but we made do with what we had available in the space. We booked two rooms, the second room was for our 14 and 11 year olds. I asked two months ahead of time for the rooms to be near each other and they placed us on separate floors, not ideal. Other families had rooms next to each other so I know it’s possible. But we made it work. The restaurant is great for breakfast and dinner and the daytime cafe/nighttime cafe was awesome as well. The location of this hotel is outstanding. Super close to shibuya dining, shopping, entertainment, and the train but in a special calm little nook. It always felt great to return . I will say that you’re kind of on your own here. Checkin/out was completed on a kiosk and while there are always people in the “lobby” I was never actually sure who worked there. Checkout/in time can be pretty chaotic as it seems most people store their luggage In The lobby. But none of this would stop me from staying there again. This was our first time in Tokyo and having now been around the city I’m glad we chose Shibuya to stay in. Definitely glad I didnt pick a place in shinjuku!

First of all, I was surprised at the atmosphere that was completely different from the image from the appearance of the building which was baptized without cleanliness in the whole hotel. Especially, the very filthy system of putting the message from the front desk on the floor under the room door was difficult to withstand. I went to look forward to having a drink at the front desk, but I stopped seeing the number of message cards placed on the floor on the way to get 々 and I felt bad. Even if a drink was prepared with the hand that exchanged the filthy card. The room felt narrower than the plain rice of the display, and it was actually quite different from the stylish interior like the photograph. The room was not clean, the furniture, the wall, the bathroom, all of which were clean, especially the cloth under the bed was long and very filthy. The table is small and there is no space to put things properly. When you open the door with the refrigerator, the door of the safe comes to you, so you have to open the refrigerator while pressing it. The hand washing of the washbasin is also important to look? It was very hard to use to fly up there. Only the bathtub was large and beautiful. The business hotel of 10000 yen per night was the top.

We were looking for a close to the action hotel as this was our first time in Shibuya and did not know this part of Tokyo. The service from the Granbell team was accommodating. We had to do a room change, and they were understanding, as well as a late night bed refresh as we were surprised with a stain on the mattress/sheets. The front desk agent who helped with the bed refresh was so nice, and apologetic of the situation. The rooms are out-dated and could use some touchups(scratches on the floors/walls, dust on the fans, etc.). We stayed in the ”suite” top floor(1303) and it still needed some TLC. The rooms provided nice toiletries. We did not eat at the second floor restaurant(wagyu teppanyaki) or the first floor restaurant, but both looked fairly good even for foodies. Location is really great, close to scramble, other restaurants and shopping. The neighborhood is on the more quiet side of the crossing and Im glad we stayed over here(would recommend this neighborhood again). The super close yakatori's aren't great and may tell no to foreigners. I would recommend this hotel for solo travelers, stag/hen parties or young couples who are looking truly just for a place to crash after a long day sight seeing/going out.

The hotel facilities are good, and the hotel has a free shuttle bus to the Shinagawa subway station, which is very convenient. There are not many commercial shopping nearby, suitable for business trips

We were very impressed by the Aloft Hotel in Ginza. Check-in and check-out were smooth and the three rooms which our party stayed in were fantastic. Whoever designed the rooms should be congratulated as they offered lots of useful additions that we haven’t noticed before. For example, the magnetic bedside shelf (no more phones or iPads falling off), the hot steam iron, the fabric spray (and plenty of coat hangers), a superb shower area and the modern Toto toilet. The daily breakfast in the Warehouse was first class too! The rooms were far better than we were expecting and all the staff that we spoke to were friendly and helpful. The hotel was an easy walk from the Higashi Ginza metro (underground) station which was a relief as our party of 6 had lots of suitcases between us. And it was just a 15 minute walk from the hotel to the Imperial Palace grounds. Five star all round!!!

Service was excellent, breakfast was nice which consisted more of Japanese than international food, and shops are nearby via the Marunouchi North Exit without having to go through the ticket gates.

Stayed in the Corner King room with view of Tokyo tower and it was worth every penny. The views were incredible, including Mount Fuji on clear days. Bed was huge and room was spotless. The hotel itself is very stylish and the staff were extremely polite and helpful. The location is very good. The hotel is just above Shiodome St. which is very convenient for getting to Odaiba in particular. For access to the JR lines, Shimbashi St. is only a few minutes walk. The area directly around the hotel is quiet, but if you're looking for more eateries, bars etc., there's plenty around Shimbashi St. Will definitely stay in this hotel again and highly recommend.