"The service is very good, the snacks provided are also of good quality, and the restaurant is also good, but the breakfast and dinner content is a bit repetitive. The hot spring is OK, and the milk provided is also very good, but there are a few dressing tables, which is a bit crowded when there are many people. Parking requires going to the basement, and the ground cannot be opened to the door, which is a little inconvenient"
"A very good Japanese-style B&B ~ The room is large and very clean. The toilet, bathroom, and hand washing area are separated and can be used by several people at the same time. There is also a washing machine outside, and there are also laundries and convenience stores nearby. The only drawback is the location. It is relatively remote, so you have to take a bus from Kita Ikebukuro to Ikebukuro Station."
"First of all, I was surprised at the atmosphere that was completely different from the image from the appearance of the building which was baptized without cleanliness in the whole hotel. Especially, the very filthy system of putting the message from the front desk on the floor under the room door was difficult to withstand. I went to look forward to having a drink at the front desk, but I stopped seeing the number of message cards placed on the floor on the way to get 々 and I felt bad. Even if a drink was prepared with the hand that exchanged the filthy card. The room felt narrower than the plain rice of the display, and it was actually quite different from the stylish interior like the photograph. The room was not clean, the furniture, the wall, the bathroom, all of which were clean, especially the cloth under the bed was long and very filthy. The table is small and there is no space to put things properly. When you open the door with the refrigerator, the door of the safe comes to you, so you have to open the refrigerator while pressing it. The hand washing of the washbasin is also important to look? It was very hard to use to fly up there. Only the bathtub was large and beautiful. The business hotel of 10000 yen per night was the top."
Very Good
75 reviews
8.6/10
1 night
From PHP 15,479
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"The location of this hotel is very convenient, close to the subway station, making travel very convenient. There are also many convenience stores and restaurants nearby. Whether you are buying daily necessities or looking for delicious food, you can easily find what you need."
The Sho House is an ideal spot for travelers wanting to discover the city. The Sho House offers a pleasant stay in Tokyo for those traveling for business or leisure. Boasting a convenient location, the hotel is just 200m from Minami-Shinjuku Station and 21km from Haneda Airport. The closest major public transportation, Yoyogi Metro Station, is only 600m away. There is no shortage of things to see in the area, with the Tokyo Metropolitan Government Building North Observation Deck, Shinjuku Chuo Park and Japan National Stadium all nearby. When guests have some time on their hands they can make use of the onsite facilities.
"Location is perfect connected with Mount Fuji public bus which is convenient, hotel provides shuttle transferring between station and hotel, onsen view is wonderful. High service quality with warm greetings and helpful assistances, especially taking photos for the guest while leaving the hotel."
"Very satisfied, the service is excellent! If you stay one less day, you will be given check-out money. It is very hygienic. It is also very cost-effective to treat friends to dinner. The transportation is convenient. I will stay in this hotel next time."
"The historic and artistic Tokyo Station Hotel is one of my favorite hotels and has a great location with direct access from the airport and other cities. The staff is friendly and outstanding. I encountered some problems with my booking and the reception staff was very helpful and solved it quickly and efficiently, I was completely impressed by their professionalism and customer service. Breakfast was superb and the restaurant staff greet the guests with a smile and always be courteous. I stayed for 12 days and feel like home."
"Although the room is relatively small, the hotel lobby is cool in design, and the elevator is completely in the style of a nightclub. However, the hotel's service is worth recommending. The room cleaning even refuses to accept tips, which is very cute ☺️ We went to have breakfast. The Indian and Filipino guys spoke fluent English and had a very good service attitude. Most importantly, the food was delicious. This is highly recommended. The overall feeling is pretty good."
"First, the hotel is only great because of its hardware, the view, the name and the area. The service is disappointing upon my arrival.
I checked in at 1pm and a girl with short hair at the reception was very unwelcoming. She also said it was a company policy to charge hotel guests extra if we were to check in at 1 pm, since the official check-in time was 3 pm. This is the first time in my life I heard that a hotel has this kind of arrangement. She didn't even say ”sorry for your inconvenience” whatsoever.
I came back at 10 pm that day and was greeted by a young guy with glasses who was absolutely rude. I showed him a ticket to get our bags, and I politely said, ”Oh we haven't got our card”.
He replied saying, ”Of course! you haven't checked in, haha”.
I do not understand what is so funny, and at the moment he wasn't being funny at all. I felt discriminated because I'm an Asian.
Truth is I've already checked in and I only need the key to my room, so I don't quite know what his intention was. Then I was only given one card. That was appalling. We have four people staying and why would I only have one hotel card? As I asked the guy to give me one more card, he rudely said ”read the conditions yourself”, which said that I'll have to pay if I lose an extra card. You could've just kindly say ”please be aware we need to charge extra if you lose it”. The way he put it was very rude and that gave me and my family a very rough time that night.
On top of that, the moment I checked, the reception staff should have been giving me details about the hotel, the wifi, checkin checkin time etc., but he refused to speak more. I was very upset with these two people' service on that night."
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Latest reviews for Tokyo hotels
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Browse these genuine traveler ratings and real guest reviews to find the best Tokyo hotels.
9.5/10
Amazing
GGuest UserI am a book lover myself, and came to stay here for 2 nights in March a week before Easter, mainly for the library theme and book selection. The hotel itself, the book lounge, and the book libraries on each floor was all very very good. However, upon my checking in, it was obvious that the male receptionist on the left pay more attention to Caucasian guests rather than me (an Asian solo female traveller). I had the impression they just wanted to get rid of me asap, and then served the Caucasian guests behind me.
During the whole of my check in process, no one mentioned anything about the special libraries on each floor, no one told me about the free beverages offered “at the far end corner for the reception desk”, and definitely no one mentioned anything about he QRcode library tour!!! I stayed for two nights and it was only after the first night (when I read the books inside my room that I knew of ANY of the services I mentioned above). Of course one may say I could read all those on the signage’s provided in the property. But then…
Upon walking into the reception desk the next day, I did hear the same male receptionist explained in great detail (everything I mentioned above)in English to other Caucasian guests.
I like the library premise of the property, the books selections were great, exhibition on the first floor was quite nice, however, I am not sure if I would stay for a second time, knowing how they treated solo female Asian guest whom they assumed was not civilised enough (that was my impression) to deserve a thorough introduction about this lovely bookish hotel from them. Quite disappointed to be frank, especially knowing how much history this hotel has included!!
GGuest UserThe hotel is ideally located close to Shinjuku Train Station, but far away enough not to be caught up in the hustle and bustle of the commuter traffic. Another station, Yoyogi station, is a better station to catch the local trains/subways as it is smaller and less crowded. The hotel is located close to shopping and eating that you don't need to walk very far to satisfy any craving. From 7-11 to high end dining, everything is close by. There are restaurants and even a Shake Shack (got our desserts from here several times) inside the building and department stores just across the bridge that crosses the railway tracks. The hotel actually starts on the 20th floor, so you are high enough that the noise from the railway doesn't bother you. Since you are so close to the train station, you don't have to lug your baggage too far from the train station (if that's how you came into town). Service from the staff was very good and was as expected from a higher end hotel. The room was on the large side for Japanese hotel rooms. We had a king size bed and space to walk around even with 2 suitcases and 2 carry-ons taking up floor space. The elevators were quick and silent with a view overlooking the promenade. Filtered water is provided next to the elevators, which came in very handy since we filled our refillable battles starting out each day of sightseeing. A refrigerator was provided as was a safe. Towels were changed on demand and sheets were changed every 3 days or on demand. The bathroom was small but not the smallest we experienced, the shower/tub was great with a handheld sprayer available. The toilet was the typical bidet/heated seat setup that all hotels seem to provide. Everything was clean and neat with the typical (for Japanese luxury hotels) compliment of items - toothbrushes, toothpaste, razor, shower cap, skin lotion, soap, shampoo, etc. Unfortunately, we were on the go most of the time and didn't experience any of the hotel restaurants, but they looked high end and we probably wouldn't have eaten at them since we didn't really pack any nice clothes that would have fit into the clientele. Overall, a comfy place to stay in a great location. I would definitely stay here again.
Hotel near Shinjuku Area, Tokyo 16.7% of visitors choose this area
Price per night from:PHP 7,408
9.2/10
Great
AAnonymous UserEasy access, close to the shopping areas and yoyogi with a lot of restaurants nearby, find everything you need within a short distance, better than others in the vicinity
Hotel near Shinjuku Area, Tokyo 16.7% of visitors choose this area
Price per night from:PHP 9,365
9.1/10
Great
EEng KiatThis is my 2nd time staying in this Washington hotel. Location is excellent as it’s about 2 stops to the skyliner. There is also good food in Denny’s. Room is a bit old but works as described. It is safe too. Overall I had a good stay.
Hotel near Akihabara, Tokyo 1.5% of visitors choose this area
Price per night from:PHP 4,149
8.9/10
Very Good
GGuest UserEverything is good, the room is a bit small, but it’s in Japan so it’s still acceptable. The breakfast is good but not so good as the other dormy inns, but still with this price, it’s good enough.
Hotel near Ueno/Asakusa, Tokyo 9.5% of visitors choose this area
Price per night from:PHP 4,003
8.8/10
Very Good
RRtz2nd time staying in this hotel. Location is so convenient as it is right in front of the exit for Higashi-Ginza station (direct line going to Haneda airport). Rooms are also clean and comfortable. The hotel's onsen are also perfect for a late night soak after a long day of exploring.
Hotel near Ginza/Tsukiji, Tokyo 12.4% of visitors choose this area
Price per night from:PHP 6,041
8.8/10
Very Good
AAnonymous Useri booked the triple room as it was the only room left. there was space for only 1 large luggage - the room was a little old but bed and duvet surprisingly comfy. onsen was small so it got a little crowded as the hotel was full that night. location was great - tho the nearest ikebukuro stn exit with lift, C9 (vs 20b), is a little further from the station. excellent authentic chinese food nearby (豪妈 on google maps), and a family mart just across the street. great hotel!
Hotel near Ikebukuro Commercial, Tokyo 3.6% of visitors choose this area
Price per night from:PHP 2,774
8.5/10
Very Good
LLEESUNHOI recommend it to those who travel alone.
Above all, the neighborhood was quiet and nice (the area around Akasaka Mitsuke Station is noisy because there are many bars, but if you take a walk towards Tokyo Midtown, it's quiet and nice. Of course, the area around the hotel is quiet and nice.), and since it's located in the center, Ginza, Tokyo, Shimokitazawa, Shibuya, Roppongi, and Harajuku are within 25 minutes by train, so I was able to visit many places even though it was my first trip abroad. (It took 1 hour and 20 minutes to walk to Tokyo Tower.) Of course, I think the noise problem is inevitable because it's a capsule hotel. However, considering the price I paid, I think it's worth it. I had a great trip for 4 nights and 5 days. Nine Hours Akasaka also helped me a lot in making my trip a great one. If I ever travel to Japan again, I think I'll come back. 🙇🏻♂️
Hotel near Akasaka, Tokyo 1.5% of visitors choose this area
Price per night from:PHP 1,480
8.5/10
Very Good
Ooki explorerThis is a good location especially if you’re going to Disneyland. There are 3 train stations around the hotel within 5min walk. Its very convenient and spacious. Would stay there again. It is also close to Haneda airport. I don’t like to stay in the metropolitan area so this is a perfect location for us. They have lockers for early arrivals and also has a McDonalds attach to the hotel with convenient store. We also got a good view!!!
GGuest UserIt’s our first time in Tokyo. My family and I stayed in standard double bedrooms which have windows. We are really impressed with the hotel’s service. They have luggage deposit service for free. You can deposit your luggage before you check in and after you check out. They adjusted the direction of the escalator for us. The overall of rooms’ size and hotel is quite small, but it doesn’t bother that much. The location is so great that you can visit many famous shops like Uniqlo, Donki, GU near the place. And, it’s near a market and the train station including KS line. The restaurants near here are nice. The food tasted so delicious, even if we just randomly chose to eat. However, Ueno has a lot of clubs, so at night there’re several girls standing alongside the street with their guards. It may seem dangerous for someone.
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